Integrated data authentication system with an interactive user interface
Systems and methods for generating an interactive user interface data for validating one or more contacts and/or updating actions for an individual. In some embodiments, an interactive user interface can be generated including a first portion including a selectable list of primary contact information items associated with the individual and a second portion including a selectable list of secondary contact information items associated with the individual. After receiving a first user input in the second portion selecting a secondary contact information item, the interactive user interface can be updated to receive further user inputs, such as a new primary contact information item. The interactive user interface can then be updated to include the new primary contact information item in the first portion.
1. A system comprising:
a computer readable storage medium having embodied thereon program instructions; and
one or more processors configured to execute the program instructions to cause the system to:
generate user interface data configured to be rendered as an interactive user interface;
receive a first user input via the interactive user interface selecting a secondary contact information item from a selectable list of secondary contact information items; and
in response to the first user input, initiate a communication based on information included in the secondary contact information item;
update the interactive user interface to include a graphical portion configured to receive a new primary contact information item;
receive the new primary contact information item via the graphical portion; and
in response to receiving the new primary contact information item, update the interactive user interface to include an indication of the secondary contact information item as a source of the new primary contact information item.
2. The system of claim 1 , wherein:
the interactive user interface includes at least:
a first graphical portion including a selectable list of primary contact information items associated with an individual, and
a second graphical portion including the selectable list of secondary contact information items associated with the individual;
the first user input is received via the second graphical portion of the interactive user interface;
the first graphical portion of the interactive user interface is updated to include the indication of the secondary contact information; and
the graphical portion configured to receive the new primary contact information is different from the first graphical portion and the second graphical portion.
3. The system of claim 2 , wherein the one or more processors are further configured to execute the program instructions to cause the system to:
update the primary contact information item to include a new primary contact information item.
4. The system of claim 2 , wherein the one or more processors are further configured to execute the program instructions to cause the system to:
update the interactive user interface to display a third graphical portion including a selectable list of action items associated with the individual.
5. The system of claim 2 , wherein the one or more processors are further configured to execute the program instructions to cause the system to:
update the interactive user interface to display a fourth graphical portion including a selectable list of call history items associated with the individual.
6. The system of claim 5 , wherein the one or more processors are further configured to execute the program instructions to cause the system to:
update the fourth graphical portion of the interactive user interface to display a new call history item associated with the first user input and the secondary primary contact.
7. The system of claim 2 , wherein the one or more processors are further configured to execute the program instructions to cause the system to:
receive a third user input via the first graphical portion of the interactive user interface selecting a primary contact information item from the list of secondary contact information items;
in response to the third user input:
update the interactive user interface to include the graphical portion configured to receive a fourth user input including at a validation status of the primary contact information item; and
update the primary contact information item to include the validation status.
8. The system of claim 2 , wherein the one or more processors are further configured to execute the program instructions to cause the system to:
generate a first queue for the user including one or more action items to be performed by the user associated with one or more individuals, including the individual; and
generate a second queue for a second user including one or more action items to be performed by the second user with one or more individuals, including the individual.
9. The system of claim 1 , wherein:
the primary contact information item includes at least one of: a number, a secondary contact information item as a source of the primary contact information item, a last contact, or a validation status of the primary contact information item; and
the secondary contact information item includes at least one of: a name, a number, a last care event, or a status of the secondary primary contact information item.
10. A computer-implemented method for contact authentication and generating interactive user interfaces, comprising:
by one or more processors executing program instructions:
generating user interface data configured to be rendered as an interactive user interface;
receiving a first user input via the interactive user interface selecting a secondary contact information item from a selectable list of secondary contact information items; and
in response to the first user input, automatically initiating a communication based on information included in the secondary contact information item;
automatically updating the interactive user interface to include a graphical portion configured to receive a new primary contact information item;
receiving the new primary contact information item via the graphical portion; and
in response to receiving the new primary contact information item, automatically updating the interactive user interface to include an indication of the secondary contact information item as a source of the new primary contact information item.
11. The computer-implemented method of claim 10 , wherein:
the interactive user interface includes at least:
a first graphical portion including a selectable list of primary contact information items associated with an individual, and
a second graphical portion including the selectable list of secondary contact information items associated with the individual;
the first user input is received via the second graphical portion of the interactive user interface;
the first graphical portion of the interactive user interface is updated to include the indication of the secondary contact information; and
the graphical portion configured to receive the new primary contact information is different from the first graphical portion and the second graphical portion.
12. The computer-implemented method of claim 11 further comprising:
by the one or more processors executing the program instructions:
updating the primary contact information item to include a new primary contact information item.
13. The computer-implemented method of claim 11 further comprising, by the one or more processors executing the program instructions, updating the interactive user interface to display a third graphical portion including a selectable list of action items associated with the individual.
14. The computer-implemented method of claim 11 further comprising, by the one or more processors executing the program instructions, updating the interactive user interface to display a fourth graphical portion including a selectable list of call history items associated with the individual.
15. The computer-implemented method of claim 14 further comprising, by the one or more processors executing the program instructions, updating the fourth graphical portion of the interactive user interface to display a new call history item associated with the first user input and the secondary primary contact.
16. The computer-implemented method of claim 11 further comprising:
by the one or more processors executing the program instructions:
receiving a third user input via the first graphical portion of the interactive user interface selecting a primary contact information item from the list of secondary contact information items;
in response to the third user input:
automatically updating the interactive user interface to include the graphical portion configured to receive a fourth user input including at a validation status of the primary contact information item; and
automatically updating the primary contact information item to include the validation status.
17. The computer-implemented method of claim 11 further comprising:
by the one or more processors executing the program instructions:
generating a first queue for the user including one or more action items to be performed by the user associated with one or more individuals, including the individual; and
generating a second queue for a second user including one or more actions to be performed by the second user associated with one or more individuals, including the individual.
18. The computer-implemented method of claim 10 , wherein:
the primary contact information item includes at least one of: a number, a secondary contact information item as a source of the primary contact information item, a last contact, or a validation status of the primary contact information item; and
the secondary contact information item includes at least one of: a name, a number, a last care event, or a status of the secondary primary contact information item.