IP Library Granted Patent US 12,021,815
Granted Patent B2
US 12,021,815 · App. 17/940,691 · Granted Jun 25, 2024

Message reminder upon detection of no response

Inventors: Arnold Weksler (Raleigh, NC); Mark Delaney (Raleigh, NC); Russell Speight VanBlon (Raleigh, NC); Nathan Peterson (Oxford, NC); John C Mese (Cary, NC)
Assignee: LENOVO (SINGAPORE) PTE. LTD
H04L51/224
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Quick Facts
Patent No.
US 12,021,815
App. No.
17/940,691
Granted
Jun 25, 2024
Kind
B2
Abstract

One embodiment provides a method, the method including: identifying, utilizing a message reminder system, at least two messages transmitted by a sender to at least one recipient; determining, utilizing the message reminder system, at least one of the at least two messages did not receive a response; and providing a notification indicating the at least one of the at least two messages needs a response. Other aspects are claimed and described.

Claims (26)

1. A method, the method comprising:

identifying, utilizing a message reminder system and within a messaging application, at least two messages transmitted by a sender to at least one recipient;

determining, utilizing the message reminder system, at least one of the at least two messages did not receive a response within a threshold period of time, wherein the determining comprises identifying at least one topic of each of the at least two messages, determining whether the at least one topic of each of the at least two messages are disparate topics, and determining at least one response received from the at least one recipient is only related to one of the disparate topics and no response was received for another of the disparate topics, wherein the threshold period of time is tracked from the receipt of the at least one response and wherein the threshold period of time is unique to the at least one recipient and identified utilizing at least one machine-learning model refined utilizing information corresponding to the at least one recipient; and

providing a notification indicating the at least one of the at least two messages corresponding to the another of the disparate topics needs a response, wherein the providing the notification comprises providing a display, within the messaging application, identifying the at least one of the at least two messages needs a response, wherein the display comprises at least one user selection area for receipt of user input responding to the notification.

2. The method of claim 1 , wherein the identifying comprises identifying the at least two messages are subsequent messages from the sender without an intervening message from the at least one recipient.

3. The method of claim 1 , wherein the determining comprises identifying a single message transmitted by the at least one recipient to the sender.

4. The method of claim 3 , wherein the determining comprises identifying a relevance of the single message to each of the at least two messages and determining the single message is not relevant to the at least one of the at least two messages.

5. The method of claim 1 , wherein the determining comprises utilizing a machine-learning technique.

6. The method of claim 1 , wherein the display comprises a pop-up display.

7. The method of claim 1 , wherein the at least one user selection area comprises a user selection area to elect to respond to the at least one of the at least two messages and a user selection area to elect to ignore the at least one of the at least two messages.

8. An information handling device, the information handling device comprising:

a processor;

a memory device that stores instructions that when executed by the processor, causes the information handling device to:

identify, utilizing a message reminder system and within a messaging application, at least two messages transmitted by a sender to at least one recipient;

determine, utilizing the message reminder system, at least one of the at least two messages did not receive a response within a threshold period of time, wherein the determining comprises identifying at least one topic of each of the at least two messages, determining whether the at least one topic of each of the at least two messages are disparate topics, and determining at least one response received from the at least one recipient is only related to one of the disparate topics and no response was received for another of the disparate topics, wherein the threshold period of time is tracked from the receipt of the at least one response and wherein the threshold period of time is unique to the at least one recipient and identified utilizing at least one machine-learning model refined utilizing information corresponding to the at least one recipient; and

provide a notification indicating the at least one of the at least two messages corresponding to the another of the disparate topics needs a response, wherein the providing the notification comprises providing a display, within the messaging application, identifying the at least one of the at least two messages needs a response, wherein the display comprises at least one user selection area for receipt of user input responding to the notification.

9. The information handling device of claim 8 , wherein to identify comprises identifying the at least two messages are subsequent messages from the sender without an intervening message from the at least one recipient.

10. The information handling device of claim 8 , wherein to determine comprises identifying a single message transmitted by the at least one recipient to the sender.

11. The information handling device of claim 10 , wherein to determine comprises identifying a relevance of the single message to each of the at least two messages and determining the single message is not relevant to the at least one of the at least two messages.

12. The information handling device of claim 8 , wherein to determine comprises utilizing a machine-learning technique.

13. The information handling device of claim 8 , wherein the display comprises a pop-up display.

14. A product, the product comprising:

a computer-readable storage device that stores executable code that, when executed by a processor, causes the product to:

identify, utilizing a message reminder system and within a messaging application, at least two messages transmitted by a sender to at least one recipient;

determine, utilizing the message reminder system, at least one of the at least two messages did not receive a response within a threshold period of time, wherein the determining comprises identifying at least one topic of each of the at least two messages, determining whether the at least one topic of each of the at least two messages are disparate topics, and determining at least one response received from the at least one recipient is only related to one of the disparate topics and no response was received for another of the disparate topics, wherein the threshold period of time is tracked from the receipt of the at least one response and wherein the threshold period of time is unique to the at least one recipient and identified utilizing at least one machine-learning model refined utilizing information corresponding to the at least one recipient; and

provide a notification indicating the at least one of the at least two messages corresponding to the another of the disparate topics needs a response, wherein the providing the notification comprises providing a display, within the messaging application, identifying the at least one of the at least two messages needs a response, wherein the display comprises at least one user selection area for receipt of user input responding to the notification.

Assignments (4)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 20, 2025
From: LENOVO (SINGAPORE) PTE LTD.
To: LENOVO PC INTERNATIONAL LIMITED
Reel/Frame 070269/0077 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 20, 2025
From: LENOVO PC INTERNATIONAL LIMITED
To: LENOVO SWITZERLAND INTERNATIONAL GMBH
Reel/Frame 070269/0092 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 7, 2022
From: LENOVO (UNITED STATES) INC.
To: LENOVO (SINGAPORE) PTE. LTD
Reel/Frame 062078/0718 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 9, 2022
From: WEKSLER, ARNOLD; DELANEY, MARK; VANBLON, RUSSELL SPEIGHT; PETERSON, NATHAN; MESE, JOHN C
To: LENOVO (UNITED STATES) INC.
Reel/Frame 061039/0529 →
Continuity (1)
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