IP Library Granted Patent US 12,069,533
Granted Patent B2
US 12,069,533 · App. 18/202,341 · Granted Aug 20, 2024

Real-time custom interfaces through multi-channel geo-fencing

Inventors: Dominik Vltavsky (Belmont, CA); Alicia Y. Moore (San Ramon, CA); Susan Symons (San Francisco, CA); Miranda C. Hill (Seattle, WA)
Assignee: Wells Fargo Bank, N.A.
H04W4/021G06Q20/3221G06Q20/3224G06Q20/325G06Q20/405H04W4/20
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Quick Facts
Patent No.
US 12,069,533
App. No.
18/202,341
Granted
Aug 20, 2024
Kind
B2
Abstract

Systems and methods of receiving, from a computing system, location-specific information, the location-specific information corresponding to a first location of a plurality of locations of a bank branch, receiving a first user input relating to a search query via a first graphical user interface displaying the location-specific information, receiving, from the computing system, an updated real-time listing of employees that match the search query, displaying the updated real-time listing of employees in the first graphical user interface, receive, via the first graphical user interface, a second user input corresponding to a selection of a specific employee from the updated real-time listing of employees available at the bank branch, receive, from the computing system, additional details concerning the specific employee, and display, using the first graphical user interface, the additional details concerning the specific employee.

Claims (42)

1. A method, comprising:

receiving, by a wireless receiver of a system, first signal indicating that a user device is in a first area of a plurality of areas;

receiving, by the wireless receiver, second signal indicating that the user device is in a second area of the plurality of areas;

causing, by the system, a first user interface to be displayed on the user device, the first user interface is associated with the second area, the first user interface prompts first authentication information corresponding to a first authentication level of the second area; and

causing, by the system, a second user interface to be displayed on the user device in response to receiving the second signal, the second user interface is associated with a third area of the plurality of areas, the second user interface prompts second authentication information corresponding to a second authentication level of the third area, and wherein the first area, the second area, and the third area are different areas.

2. The method of claim 1 , further comprising determining that the user device is approaching the third area based on receiving the second signal, wherein the second user interface is caused to be displayed in response to determining that the user device is approaching the third area.

3. The method of claim 1 , further comprising determining that the user device is approaching the third area based on receiving the second signal, wherein the second user interface is caused to be displayed in response to determining that the user device is approaching the third area.

4. The method of claim 1 , wherein the first user interface comprises one or more of a button layout or a menu.

5. The method of claim 1 , wherein the second user interface comprises one or more of a button layout or a menu.

6. The method of claim 1 , wherein

the second area is between the first area and the third area; or

the second signal is received after the first signal is received.

7. The method of claim 1 , wherein

the first user interface comprises first location-specific information corresponding to the second area; and

the first user interface comprises second location-specific information corresponding to the third area.

8. A system, comprising at least one processing circuit each comprising at least one processor and at least one memory, wherein the at least one processing circuit configured to:

receive, using a wireless receiver, first signal indicating that a user device is in a first area of a plurality of areas;

receive, using the wireless receiver, second signal indicating that the user device is in a second area of the plurality of areas;

cause a first user interface to be displayed on the user device, the first user interface is associated with the second area, the first user interface prompts first authentication information corresponding to a first authentication level of the second area; and

cause a second user interface to be displayed on the user device in response to receiving the second signal, the second user interface is associated with a third area of the plurality of areas, the second user interface prompts second authentication information corresponding to a second authentication level of the third area, and wherein the first area, the second area, and the third area are different areas.

9. The system of claim 8 , wherein the at least one processing circuit configured to determine that the user device is approaching the third area based on receiving the second signal, wherein the second user interface is caused to be displayed in response to determining that the user device is approaching the third area.

10. The system of claim 8 , wherein the at least one processing circuit configured to determine that the user device is approaching the third area based on receiving the second signal, wherein the second user interface is caused to be displayed in response to determining that the user device is approaching the third area.

11. The system of claim 8 , wherein the first user interface comprises one or more of a button layout or a menu.

12. The system of claim 8 , wherein the second user interface comprises one or more of a button layout or a menu.

13. The system of claim 8 , wherein

the second area is between the first area and the third area; or

the second signal is received after the first signal is received.

14. The system of claim 8 , wherein

the first user interface comprises first location-specific information corresponding to the second area; and

the first user interface comprises second location-specific information corresponding to the third area.

15. At least one non-transitory processor-readable medium comprising processor-readable instructions, such that when executed, causes at least one processor to:

receive, using a wireless receiver, first signal indicating that a user device is in a first area of a plurality of areas;

receive, using the wireless receiver, second signal indicating that the user device is in a second area of the plurality of areas;

cause a first user interface to be displayed on the user device, the first user interface is associated with the second area, the first user interface prompts first authentication information corresponding to a first authentication level of the second area; and

cause a second user interface to be displayed on the user device in response to receiving the second signal, the second user interface is associated with a third area of the plurality of areas, the second user interface prompts second authentication information corresponding to a second authentication level of the third area, and wherein the first area, the second area, and the third area are different areas.

16. The non-transitory processor-readable medium of claim 15 , wherein the at least one processor further caused to determine that the user device is approaching the third area based on receiving the second signal, wherein the second user interface is caused to be displayed in response to determining that the user device is approaching the third area.

17. The non-transitory processor-readable medium of claim 15 , wherein the at least one processor further caused to determine that the user device is approaching the third area based on receiving the second signal, wherein the second user interface is caused to be displayed in response to determining that the user device is approaching the third area.

18. The non-transitory processor-readable medium of claim 15 , wherein the first user interface comprises one or more of a button layout or a menu.

19. The non-transitory processor-readable medium of claim 15 , wherein the second user interface comprises one or more of a button layout or a menu.

20. The non-transitory processor-readable medium of claim 15 , wherein

the second area is between the first area and the third area; or

the second signal is received after the first signal is received.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 19, 2024
From: VLTAVSKY, DOMINIK; MOORE, ALICIA Y.; SYMONS, SUSAN; HILL, MIRANDA C.
To: WELLS FARGO BANK, N.A.
Reel/Frame 066823/0544 →
Continuity (7)
Continuation 17710001 · Mar 31, 2022
Continuation 16900139 · Jun 12, 2020
Continuation 16190999 · Nov 14, 2018
Continuation 15089425 · Apr 1, 2016
Continuation In Part 14569131 · Dec 12, 2014
Provisional Application 62076724 · Nov 7, 2014
Related Publication 20230300562A1 · Sep 21, 2023