Granted Patent B2

US 12,470,629 · App. 19/040,446 · Granted Nov 11, 2025

Inventors: Kara S. Starratt (Jacksonville, FL); David W. Denson (Jacksonville, FL); James A. Iredale (Ponte Vedra Beach, FL); Sandra T. Madigan (Jacksonville, FL); Erik J. Skinner (Sturgeon Bay, WI); Lesley Grimes (Jacksonville, FL)

Assignee: Black Knight IP Holding Company, LLC

H04L67/125G06F40/30

Abstract

Claims (136)

1 . A method for registering a digital command associated with a multi-application network, the method comprising:

determining, using one or more computing device processors, a first computing operation associated with a first digital request data object;

receiving, using the one or more computing device processors, a first command for the first computing operation associated with the first digital request data object;

encapsulating or including, using the one or more computing device processors, in a first registration object, at least two of:

first semantic or syntactic data associated with one or more first components of the first command for the first computing operation associated with the first digital request data object,

a first digital path to a first application for executing the first computing operation associated with the first digital request data object, and

first context data associated with the first command for the first computing operation associated with the first digital request data object;

storing, using the one or more computing device processors, in a database associated with a multi-application network, the first registration object;

receiving, using the one or more computing device processors, a first input associated with a second digital request data object;

analyzing, using the one or more computing device processors, the first input to determine second semantic or syntactic data associated with the first input;

determining, using the one or more computing device processors, that the second semantic or syntactic data at least partially matches the first semantic or syntactic data;

in response to the determining that the second semantic or syntactic data at least partially matches the first semantic or syntactic data, identifying, using the one or more computing device processors, the first command associated with the first computing operation;

accessing, using the one or more computing device processors, based on the first command, the first registration object;

determining, using the one or more computing device processors, the first digital path comprised in or associated with the first registration object;

accessing, using the one or more computing device processors, based on the first digital path comprised in or associated with the first registration object, the first application or a second application for the first computing operation;

executing, using the one or more computing device processors, the first computing operation or a second computing operation, using the first application or the second application, for the second digital request data object;

determining, using the one or more computing device processors, a first exception event associated with the first digital request data object, the second digital request data object, or a third digital request data object at least one of prior to, during, or after the executing the first computing operation or the second computing operation;

receiving, using the one or more computing device processors, a second input associated with a fourth digital request data object;

analyzing, using the one or more computing device processors, the second input to determine third semantic or syntactic data associated with the second input;

determining, using the one or more computing device processors, that the third semantic or syntactic data does not at least partially match the first semantic or syntactic data; and

in response to the determining that the third semantic or syntactic data does not at least partially match the first semantic or syntactic data, determining the second input is not executable for the fourth digital request data object,

wherein a digital assistant of the multi-application network is configured to receive at least one of:

the first input,

the second input, or

a third input associated with at least partially resolving the first exception event associated with the first digital request data object, the second digital request data object, or the third digital request data object, or a second exception event associated with the fourth digital request data object,

wherein a computing operation result is generated in response to executing the first computing operation or the second computing operation,

wherein the computing operation result comprises a first set of computing operation recommendations including a third computing operation executable using the second application or the first application, and

wherein the third computing operation comprises at least partially resolving the first exception event or a third exception event associated with the executing the first computing operation or the second computing operation.

2 . The method of claim 1 , wherein the third input comprises a natural language input.

3 . The method of claim 2 , wherein the analyzing the first input comprises:

at least partially resolving the natural language input into one or more data strings; and

applying the first semantic or syntactic data to the one or more data strings to generate the second semantic or syntactic data.

4 . The method of claim 1 , wherein at least one of the first digital request data object, the second digital request data object, the third digital request data object, or the fourth digital request data object comprises a document or a file comprising at least one of:

account data associated with a client request,

first progression data indicating a progression of first operations to at least partially resolve a fourth exception event associated with the at least one of the first digital request data object, the second digital request data object, the third digital request data object, or the fourth digital request data object, or

second progression data indicating a progression of second operations to at least partially resolve the fourth exception event associated with the at least one of the first digital request data object, the second digital request data object, the third digital request data object, or the fourth digital request data object, or a fifth exception event associated with the at least one of the first digital request data object, the second digital request data object, the third digital request data object, or the fourth digital request data object.

5 . The method of claim 1 , further comprising:

mapping, using the one or more computing device processors, one or more metadata associated with the first command to the first context data or second context data to generate one or more registration identifiers; and

including, using the one or more computing device processors, the one or more registration identifiers in the first registration object.

6 . The method of claim 1 , wherein the first exception event indicates a first status or a completion status associated with a processing stage of the first digital request data object, the second digital request data object, or the third digital request data object.

7 . The method of claim 1 , further comprising encapsulating or including, using the one or more computing device processors, in a second registration object, at least one of:

fourth semantic or syntactic data associated with one or more second components of a second command,

a second digital path to the second application or the first application for executing the third computing operation associated with the second command, or

second context data associated with the second command.

8 . The method of claim 7 , wherein the third computing operation comprises a computing operation for at least one of solving, addressing, or managing a detected exception event associated with the first digital request data object, the second digital request data object, the third digital request data object, or the fourth digital request data object.

9 . The method of claim 1 , wherein the first registration object is activated for execution of the first computing operation based on at least one of:

second context data associated with the first input,

device profile data associated with a first computing device through which the first input was received, or

user profile data associated with a user providing the first input.

10 . The method of claim 1 , wherein the first registration object is deactivated for execution of the first computing operation based on at least one of:

second context data associated with the second input,

device profile data associated with a second computing device through which the second input was received, or

user profile data associated with a user providing the second input.

11 . The method of claim 1 , wherein the first digital path comprised in or associated with the first registration object comprises a script executed or executable to activate the first application or the second application.

12 . The method of claim 1 , wherein the computing operation result is displayed on a user interface configured to display a plurality of computing operation results generated from operations executed by the first application or the second application.

13 . The method of claim 1 , wherein at least one of:

the first application is native to the multi-application network, or

the second application is non-native to the multi-application network and which is accessible via an application programming interface.

14 . The method of claim 1 , wherein the digital assistant comprises an artificial intelligence or a machine learning engine configured to track or assimilate one or more inputs, or a trajectory of the one or more inputs, to recommend, generate, or determine one or more computing operations that at least partially resolve at least one exception event associated with the first digital request data object, the second digital request data object, the third digital request data object, or the fourth digital request data object.

15 . An apparatus for registering a digital command associated with a multi-application network, the apparatus comprising:

one or more computing system processors; and

memory storing instructions that, when executed by the one or more computing system processors, causes the apparatus to:

determine a first computing operation associated with a first digital request data object;

receive a first command for the first computing operation associated with the first digital request data object;

encapsulate or include in a registration object, at least two of:

first semantic or syntactic data associated with one or more components of the first command for the first computing operation associated with the first digital request data object,

a first digital path to a first application for executing the first computing operation associated with the first digital request data object, and

first context data associated with the first command for the first computing operation associated with the first digital request data object;

store in a database associated with a multi-application network, the registration object;

receive a first input associated with a second digital request data object;

analyze the first input to determine second semantic or syntactic data associated with the first input;

determine that the second semantic or syntactic data at least partially matches the first semantic or syntactic data;

in response to the determine that the second semantic or syntactic data at least partially matches the first semantic or syntactic data, identify the first command associated with the first computing operation;

access, based on the first command, the registration object;

determine the first digital path comprised in or associated with the registration object;

access, based on the first digital path comprised in or associated with the registration object, the first application or a second application for the first computing operation, wherein the registration object is activated, by a digital assistant of the multi-application network, for execution of the first computing operation based on one or more of:

second context data associated with the first input,

device profile data associated with a first computing device through which the first input was received, or

user profile data associated with a user providing the first input;

execute the first computing operation or a second computing operation, using the first application or the second application, for the second digital request data object;

receive a second input associated with a third digital request data object;

analyze the second input to determine third semantic or syntactic data associated with the second input;

determine that the third semantic or syntactic data does not at least partially match the first semantic or syntactic data; and

in response to the determine that the third semantic or syntactic data does not at least partially match the first semantic or syntactic data, determine that the second input is not executable for the third digital request data object based on the second input,

wherein the digital assistant of the multi-application network is configured to receive at least one of:

the first input,

the second input, or

a third input associated with at least partially resolving a first exception event associated with the first digital request data object, the second digital request data object, or the third digital request data object, or a second exception event associated with a fourth digital request data object,

wherein a computing operation result is generated in response to executing the first computing operation or the second computing operation,

wherein the computing operation result comprises a first set of computing operation recommendations including a third computing operation executable using the second application or the first application, and

wherein the third computing operation comprises at least partially resolving the first exception event or a third exception event associated with the executing the first computing operation or the second computing operation.

16 . A method for registering a digital command associated with a multi-application network, the method comprising:

determining, using one or more computing device processors, a first computing operation associated with a plurality of digital request data objects including a first digital request data object;

receiving, using the one or more computing device processors, a first command for the first computing operation associated with the plurality of digital request data objects;

encapsulating or including, using the one or more computing device processors, in a registration object, at least one of:

first semantic or syntactic data associated with one or more components of the first command for the first computing operation associated with the plurality of digital request data objects,

a first digital path to a first application for executing the first computing operation associated with the plurality of digital request data objects, and

first context data associated with the first command for the first computing operation associated with the plurality of digital request data objects;

storing, using the one or more computing device processors, in a database associated with a multi-application network, the registration object;

receiving, using the one or more computing device processors, a first input associated with a second digital request data object;

analyzing, using the one or more computing device processors, the first input to determine second semantic or syntactic data associated with selecting the registration object;

determining, using the one or more computing device processors, that the second semantic or syntactic data at least partially matches the first semantic or syntactic data;

in response to determining that the second semantic or syntactic data at least partially matches the first semantic or syntactic data, identifying, using the one or more computing device processors, the first command associated with the first computing operation;

selecting, using the one or more computing device processors, the registration object based on the first command;

accessing, using the one or more computing device processors, based on the first digital path of the registration object, the first application or a second application comprised in a plurality of applications associated with the first digital request data object;

determining, using the one or more computing device processors, the first digital path comprised in or associated with the registration object;

executing, using the one or more computing device processors, the first computing operation or a second computing operation, using the first application or the second application, for the second digital request data object, wherein the first computing operation comprises resolving a first exception event associated with the first digital request data object, the second digital request data object, or a third digital request data object;

receiving, using the one or more computing device processors, a second input associated with a fourth digital request data object;

analyzing, using the one or more computing device processors, the second input to determine third semantic or syntactic data associated with the second input;

determining, using the one or more computing device processors, the third semantic or syntactic data does not at least partially match the first semantic or syntactic data; and

in response to the determining the third semantic or syntactic data does not at least partially match the first semantic or syntactic data, determining the second input is not executable for the fourth digital request data object.

17 . A method for registering a digital command associated with a multi-application network, the method comprising:

determining, using one or more computing device processors, a first computing operation associated with a first digital request data object;

receiving, using the one or more computing device processors, a first command for the first computing operation associated with the first digital request data object;

encapsulating or including, using the one or more computing device processors, in a first registration object at least one of:

first semantic or syntactic data associated with one or more components of the first command for the first computing operation associated with the first digital request data object,

a first digital path to a first application for executing the first computing operation associated with the first digital request data object, and

first context data associated with the first command for the first computing operation associated with the first digital request data object;

storing, using the one or more computing device processors, in a database associated with a multi-application network, the first registration object;

receiving, using the one or more computing device processors, a first input associated with a second digital request data object;

analyzing, using the one or more computing device processors, the first input to determine second semantic or syntactic data associated with the first input, wherein the analyzing the first input comprises:

resolving a natural language input into one or more data strings, and

applying the first semantic or syntactic data to the one or more data strings to generate the second semantic or syntactic data;

determining, using the one or more computing device processors, that the second semantic or syntactic data at least partially matches the first semantic or syntactic data;

in response to the determining that the second semantic or syntactic data at least partially matches the first semantic or syntactic data, identifying, using the one or more computing device processors, the first command associated with the first computing operation;

accessing, using the one or more computing device processors, based on the first command, the first registration object;

determining, using the one or more computing device processors, the first digital path comprised in or associated with the first registration object;

accessing or selecting, using the one or more computing device processors and based on the first digital path comprised in or associated with the first registration object, the first application or a second application for the first computing operation;

executing, using the one or more computing device processors, the first computing operation or a second computing operation, using the first application or the second application, for the second digital request data object, wherein the first computing operation comprises resolving a first exception event associated with the first digital request data object, the second digital request data object, or a third digital request data object;

receiving, using the one or more computing device processors, a second input associated with a fourth digital request data object;

analyzing, using the one or more computing device processors, the second input to determine third semantic or syntactic data associated with the second input;

determining, using the one or more computing device processors, that the third semantic or syntactic data does not at least partially match the first semantic or syntactic data; and

in response to the determining that the third semantic or syntactic data does not at least partially match the first semantic or syntactic data, determining the second input is not executable for the fourth digital request data object.

18 . The method of claim 1 , wherein the one or more computing device processors are comprised in one or more computing systems, wherein the one or more computing systems are located in one or more locations.

19 . The apparatus of claim 15 , wherein the apparatus comprises or is comprised in one or more computing systems associated with one or more locations.

20 . The method of claim 16 , wherein the one or more computing device processors are comprised in one or more computing systems, wherein the one or more computing systems are located in one or more locations.

Assignments (1)

Continuity (3)

References Cited (75)