Contextual mobile client application systems and methods
A method includes obtaining, by a mobile client application of a user mobile device, context data associated with a user, predicting, by the mobile client application, an intended action of the user to be performed at a provider location based on the context data associated with the user, and switching, by the mobile client application, into a context-based application mode based on the intended action of the user.
1 . A method comprising:
obtaining, by a mobile client application of a user mobile device, context data associated with a user;
predicting, by the mobile client application, an intended action of the user to be performed at a provider location based on the context data associated with the user; and
switching, by the mobile client application, into a context-based application mode based on the intended action of the user.
2 . The method of claim 1 , further comprising providing, by the mobile client application, a suggestion to the user via the user mobile device, the suggestion being associated with the intended action.
3 . The method of claim 1 , wherein, upon completion of the intended action, the method further comprises:
generating, by the mobile client application, user information based on an action performed by the user while completing the intended action; and
transmitting, via a network interface of the user mobile device, the user information to a provider to be stored in a user database.
4 . The method of claim 1 , further comprising:
determining that the user mobile device is physically located within or near the provider location using geofencing technology.
5 . The method of claim 1 , further comprising:
obtaining, by the mobile client application, user information associated with the user, wherein the user information further comprises at least one of employer-related data, transactional data, behavioral data, locational data, social media data, weather data, and current event data.
6 . The method of claim 1 , wherein the context-based application mode comprises a minimal and restricted version of the mobile client application configured to allow the user to perform a delegated action on behalf of an account holder associated with a provider.
7 . The method of claim 1 , wherein switching into the context-based application mode further comprises pairing with an interactive electronic device associated with a provider, and the context-based application mode is configured to provide a user interface to the user mobile device that allows the user to control functionality of the interactive electronic device.
8 . The method of claim 1 , wherein the context-based application mode is a collaboration mode that facilitates collaboration between the user and an employee of a provider to perform the intended action.
9 . The method of claim 1 , wherein the context-based application mode is a collaboration mode that facilitates a dual-custody task to be completed by a provider employee that is monitored by the mobile client application.
10 . The method of claim 1 , further comprising:
interfacing, by the mobile client application, to a third party service via an API; and
automating, by the mobile client application, at least one of a third party payment.
11 . A non-transitory computer-readable media having computer-executable instructions embodied therein that, when executed on a processor of a user mobile device, cause the user mobile device to perform operations, the operations comprising:
obtain context data associated with a user;
predict an intended action of the user to be performed at a provider location based on the context data associated with the user; and
switch into a context-based application mode based on the intended action of the user.
12 . The non-transitory computer-readable media of claim 11 , the operations further comprising providing, by a mobile client application, a suggestion to the user via the user mobile device, the suggestion being associated with the intended action.
13 . The non-transitory computer-readable media of claim 11 , wherein, upon completion of the intended action, the operations further comprising:
generating, by a mobile client application, user information based on an action performed by the user while completing the intended action; and
transmitting, via a network interface of the user mobile device, the user information to a provider to be stored in a user database.
14 . The non-transitory computer-readable media of claim 11 , the operations further comprising:
obtaining, by a mobile client application, user information associated with the user, wherein the user information further comprises at least one of employer-related data, transactional data, behavioral data, locational data, social media data, weather data, and current event data.
15 . The non-transitory computer-readable media of claim 11 , wherein the context-based application mode comprises a minimal and restricted version of a mobile client application configured to allow the user to perform a delegated action on behalf of an account holder associated with a provider.
16 . The non-transitory computer-readable media of claim 11 , wherein switching into the context-based application mode further comprises pairing with an interactive electronic device associated with a provider, and the context-based application mode is configured to provide a user interface to the user mobile device that allows the user to control functionality of the interactive electronic device.
17 . The non-transitory computer-readable media of claim 11 , wherein the context-based application mode is a collaboration mode that facilitates collaboration between the user and an employee of a provider to perform the intended action.
18 . The non-transitory computer-readable media of claim 11 , wherein the context-based application mode is a collaboration mode that facilitates a dual-custody task to be completed by a provider employee that is monitored by a mobile client application.
19 . The non-transitory computer-readable media of claim 11 , the operations further comprising:
interfacing, by a mobile client application, to a third party service via an API; and
automating, by the mobile client application, at least one of a third party payment.
20 . A system associated with a provider, the system comprising:
a provider computing system associated with the provider;
a user mobile device including a network interface circuit and a processing circuit, the network interface circuit being configured to communicate with the provider computing system over a network, the processing circuit including a processor and a memory, the memory containing instructions which when executed by the processor cause it to:
obtain context data associated with a user;
predict an intended action of the user to be performed at a provider location based on the context data associated with the user; and
switch into a context-based application mode based on the intended action of the user.