False alarm detection and diagnostics
Security systems and methods thereof perform false alarm detection and diagnostics. A management station identifies at least one instance of an alarm at an access-controlled door within a predetermined time period. The management station also determines the possible root cause based on the two or more instances occurring within the predetermined time period. Each instance includes an alarm pattern including a door ok signal received from the door contact sensors and a door forced signal received from the door contact sensors subsequent to receiving the door ok signal. The door ok signal is associated with alignment of door contact sensors. The door forced signal is associated with misalignment of the door contact sensors. The door ok signal and the door forced signal correspond to the same instance. A remote device receives from the management station a notification distinguishing the possible root cause from a security hazard.
1 . A security system for false alarm detection and diagnostics comprising:
a management station identifying at least one instance of an alarm at an access-controlled door within a predetermined time period and determining a possible root cause based on the at least one instance occurring within the predetermined time period, each instance including an alarm pattern comprising:
a first door forced signal, received from door contact sensors, associated with misalignment of the door contact sensors while the access-controlled door has a locked status;
a door ok signal, received from the door contact sensors subsequent to receiving the first door forced signal, the door ok signal being associated with alignment of the door contact sensors while the access-controlled door has an unlocked status, the door contact sensors transitioning from misalignment to alignment in response to disengaging a door lock of the access-controlled door; and
a second door forced signal, received from the door contact sensors subsequent to receiving the door ok signal, the second door forced signal being associated with the misalignment of the door contact sensors while the access-controlled door has the locked status, the door contact sensors transitioning from alignment to misalignment in response to engaging the door lock of the access-controlled door; and
a remote device receiving, from the management station, a notification including the possible root cause that distinguishes from a security hazard and recommendations for remediation.
2 . The security system as described in claim 1 , wherein the management station receives the second door forced signal within a second predetermined time period after receiving the door ok signal, the second time period being associated with a period of time appropriate to allow a person to pass through the door.
3 . The security system as described in claim 1 , wherein the management station receives a user access signal associated an authorized user action at the access-controlled door, the authorized user action including at least one of selecting a request to exit button of the access-controlled door or detecting security card in proximity at a card reader of the access-controlled door.
4 . The security system as described in claim 3 , wherein the management station receives the door ok signal while the access-controlled door is unlocked in response to the authorized user action.
5 . The security system as described in claim 3 , wherein the second door forced signal is associated with misalignment of the door contact sensors without receiving the user access signal subsequent to receiving the door ok signal.
6 . A method of a security system for false alarm detection and diagnostics, the method comprising:
identifying at least one instance of an alarm at an access-controlled door within a predetermined time period, each instance including an alarm pattern comprising:
receiving a first door forced signal associated with misalignment of door contact sensors while the access-controlled door has a locked status;
receiving a door ok signal subsequent to receiving the first door forced signal, the door ok signal being associated with alignment of the door contact sensors while the access-controlled door has an unlocked status, the door contact sensors transitioning from misalignment to alignment in response to disengaging a door lock of the access-controlled door;
receiving a second door forced signal subsequent to receiving the door ok signal, the second door forced signal being associated with the misalignment of the door contact sensors while the access-controlled door has the locked status, the door contact sensors transitioning from alignment to misalignment in response to engaging the door lock of the access-controlled door;
determining a possible root cause based on the at least one instance occurring within the predetermined time period and correlating the alarm pattern with door data associated with the access-controlled door; and
providing, to a remote device, a notification including the possible root cause that distinguishes from a security hazard and a recommendation for remediation.
7 . The method as described in claim 6 , wherein receiving the second door forced signal includes receiving the second door forced signal within a second predetermined time period after receiving the door ok signal, the second time period being associated with a period of time appropriate to allow a person to pass through the door.
8 . The method as described in claim 6 , further comprising:
receiving a user access signal associated an authorized user action at the access-controlled door, the authorized user action including at least one of selecting a request to exit button of the access-controlled door or detecting security card in proximity at a card reader of the access-controlled door.
9 . The method as described in claim 8 , wherein receiving the door ok signal includes receiving the door ok signal while the access-controlled door is unlocked in response to the authorized user action.
10 . The method as described in claim 8 , wherein the second door forced signal is associated with misalignment of the door contact sensors without receiving the user access signal subsequent to receiving the door ok signal.
11 . A non-transitory computer readable medium including executable instructions which, when executed, causes at least one processor to detect and diagnose a false alarm of a security system by:
identifying at least one instance of an alarm at an access-controlled door within a predetermined time period, each instance of including an alarm pattern comprising:
receiving a first door forced signal associated with misalignment of door contact sensors while the access-controlled door has a locked status;
receiving a door ok signal subsequent to receiving the first door forced signal, the door ok signal being associated with alignment of door contact sensors while the access-controlled door has an unlocked status, the door contact sensors transitioning from misalignment to alignment in response to disengaging a door lock of the access-controlled door;
receiving a second door forced signal subsequent to receiving the door ok signal, the second door forced signal being associated with the misalignment of the door contact sensors while the access-controlled door has the locked status, the door contact sensors transitioning from alignment to misalignment in response to engaging the door lock of the access-controlled door; and
determining a possible root cause based on the at least one instance occurring within the predetermined time period and correlating the alarm pattern with door data associated with the access-controlled door; and
providing, to a remote device, a notification including the possible root cause that distinguishes from a security hazard and a recommendation for remediation.
12 . The non-transitory computer readable medium as described in claim 11 , wherein receiving the second door forced signal includes receiving the second door forced signal within a second predetermined time period after receiving the door ok signal, the second time period being associated with a period of time appropriate to allow a person to pass through the door.
13 . The non-transitory computer readable medium as described in claim 11 , further comprising:
receiving a user access signal associated an authorized user action at the access-controlled door, the authorized user action including at least one of selecting a request to exit button of the access-controlled door or detecting security card in proximity at a card reader of the access-controlled door.
14 . The non-transitory computer readable medium as described in claim 13 , wherein the second door forced signal is associated with misalignment of the door contact sensors without receiving the user access signal subsequent to receiving the door ok signal.