Granted Patent B2

US 12,518,321 · App. 18/443,177 · Granted Jan 6, 2026

Inventors: William Simonovich (Sugar Hill, GA); Kenrick Niedbalski (Atlanta, GA); Sam Yeargin (Alpharetta, GA); Benjamin Tarmann (Heyworth, IL); Archy Ntabona (Lawrencevill, GA); Natalie Smith (Alpharetta, GA); Jared Musil (Roswell, GA); Deborah Taylor (Atlanta, GA); Mary Gonsalves (Normal, IL); Brittany Boyer (Roswell, GA); Jordan Leach (Atlanta, GA); Yohan Santos (Cumming, GA); Richard Kim (Alpharetta, GA); Loubna Fassi (Atlanta, GA); Abdul Wahab (Lilburn, GA)

Assignee: State Farm Mutual Automobile Insurance Company

G06Q40/08G06F3/04842G06Q10/10H04L67/02

Abstract

Claims (61)

1 . A system, comprising:

one or more processors; and

computer-readable media storing computer readable instructions that, when executed by the one or more processors, cause the one or more processors to perform operations comprising:

receiving from a user computing device via a network, a request to display a user interface comprising a plurality of dynamic fields;

determining that the user computing device is connected to the system using a session having a first authentication level, wherein establishing the first authentication level is achievable without a security token needed to establish a second authentication level;

providing, from the user computing device and via the network, a first instruction to cause the user computing device to generate the user interface;

receiving, via the network, a first signal indicative of an occurrence of a first event;

determining first data based on the first signal;

based on receiving the first signal, providing a second instruction to the user computing device via the network, the second instruction causing the user computing device to generate a first updated user interface presenting the first data;

receiving, via the network, a second signal indicative of a second input received via the first updated user interface, the second input comprising an identifier unique to a user of the user computing device and a request to present information of the user;

based on receiving the second signal, and using the identifier, obtaining second data comprising a plurality of updated values associated with the plurality of dynamic fields, wherein the plurality of updated values comprise a first value excluding information reserved for sessions associated with the second authentication level; and

providing a third instruction to the user computing device via the network, the third instruction causing the user computing device to generate a second updated user interface based on the plurality of updated values.

2 . The system of claim 1 , wherein:

the user interface represents that a processing task is at a first processing stage of a plurality of sequential processing stages, and

the plurality of dynamic fields comprises one or more attributes of the user that correspond to the first processing stage.

3 . The system of claim 1 , the operations further comprising:

determining that the user interface is presented using an active login session; and

determining a subset of the second data, the subset excluding a confidential value in the second data, wherein the second updated user interface represents the subset.

4 . The system of claim 1 , wherein the first event represents an update in a first value, the first value representing an attribute of the identifier.

5 . The system of claim 1 , wherein the first event represents that a first document has been uploaded using an account associated with the user.

6 . The system of claim 1 , wherein the first event represents a change in a status of a processing task, the processing task being associated with the user.

7 . The system of claim 1 , wherein obtaining the second data comprises providing a request to an application programming interface (API) for a first software application, the first software application communicating with a second software application being executed on the user computing device.

8 . The system of claim 7 , wherein the first software application is executed on a backend system with a data storage platform, the data storage platform storing the second data.

9 . A method comprising:

receiving, by a processor and from a user computing device via a network, a request to display a user interface comprising a plurality of dynamic fields;

determining, by the processor, that the user computing device is connected to a system comprising the processor using a session having a first authentication level, wherein establishing the first authentication level is achievable without a security token needed to establish a second authentication level;

providing, by the processor and from the user computing device and via the network, a first instruction to cause the user computing device to generate the user interface;

receiving, by the processor and via the network, a first signal indicative of an occurrence of a first event;

determining, by the processor, first data based on the first signal;

based on receiving the first signal, providing, by the processor, a second instruction to the user computing device via the network, the second instruction causing the user computing device to generate a first updated user interface presenting the first data;

receiving, by the processor and via the network, a second signal indicative of a second input received via the first updated user interface, the second input comprising an identifier unique to a user of the user computing device and a request to present information of the user;

based on receiving the second signal, and using the identifier, obtaining, by the processor, second data comprising a plurality of updated values associated with the plurality of dynamic fields, wherein the plurality of updated values comprise a first value excluding information reserved for sessions associated with the second authentication level; and

providing, by the processor, a third instruction to the user computing device via the network, the third instruction causing the user computing device to generate a second updated user interface based on the plurality of updated values.

10 . The method of claim 9 , wherein:

the user interface represents that a processing task is at a first processing stage of a plurality of sequential processing stages, and

the plurality of dynamic fields comprises one or more attributes of the user that correspond to the first processing stage.

11 . The method of claim 9 , further comprising:

determining that the user interface is presented using an active login session; and

determining a subset of the second data, the subset excluding a confidential value in the second data, wherein the second updated user interface represents the subset.

12 . The method of claim 9 , wherein the first event represents an update in a first value, the first value representing an attribute of the identifier.

13 . The method of claim 9 , wherein the first event represents that a first document has been uploaded using an account associated with the user.

14 . The method of claim 9 , wherein the first event represents a change in a status of a processing task, the processing task being associated with the user.

15 . The method of claim 9 , wherein obtaining the second data comprises providing a request to an application programming interface (API) for a first software application, the first software application communicating with a second software application being executed on the user computing device.

16 . The method of claim 15 , wherein the first software application is executed on a backend system with a data storage platform, the data storage platform storing the second data.

17 . One or more non-transitory computer-readable media storing computer-executable instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:

receiving, from a user computing device via a network, a request to display a user interface comprising a plurality of dynamic fields;

determining that the user computing device is connected to a system comprising the one or more processors using a session having a first authentication level, wherein establishing the first authentication level is achievable without a security token needed to establish a second authentication level:

providing, from the user computing device and via the network, a first instruction to cause the user computing device to generate the user interface;

receiving, via the network, a first signal indicative of an occurrence of a first event;

determining first data based on the first signal;

based on receiving the first signal, providing a second instruction to the user computing device via the network, the second instruction causing the user computing device to generate a first updated user interface presenting the first data;

receiving, via the network, a second signal indicative of a second input received via the first updated user interface, the second input comprising an identifier unique to a user of the user computing device and a request to present information of the user;

based on receiving the second signal, and using the identifier, obtaining second data comprising a plurality of updated values associated with the plurality of dynamic fields, wherein the plurality of updated values comprise a first value excluding information reserved for sessions associated with the second authentication level; and

providing a third instruction to the user computing device via the network, the third instruction causing the user computing device to generate a second updated user interface based on the plurality of updated values.

18 . The one or more non-transitory computer-readable media of claim 17 , wherein:

the user interface represents that a processing task is at a first processing stage of a plurality of sequential processing stages, and

the plurality of dynamic fields comprises one or more attributes of the user that correspond to the first processing stage.

19 . The one or more non-transitory computer-readable media of claim 17 , the operations further comprising:

determining that the user interface is presented using an active login session; and

determining a subset of the second data, the subset excluding a confidential value in the second data, wherein the second updated user interface represents the subset.

20 . The one or more non-transitory computer-readable media of claim 17 , wherein the first event represents an update in a first value, the first value representing an attribute of the identifier.

Assignments (3)

Continuity (3)

References Cited (37)