Computer-based system for secure curbside banking
Techniques discussed herein describe an example system for verifying the identity and location of a customer in a bank branch parking lot. A server determines whether to provision a service for a vehicle based on telemetry data received from a telemetry module on the vehicle in a fleet of vehicles. The telemetry data includes a first location and status information of the vehicle. The server identifies a vendor to provide the service and directs the vehicle to a second location of the vendor from the first location of the vehicle. The server provides authorization to the vehicle for an on-board transaction module to initiate a request for the service when the vehicle is at the second location of the vendor.
1 . A method comprising:
establishing, by an Internet of Things (IOT) device of a plurality of IOT devices within a computing system, a connection with a vehicle parked in a parking spot of a plurality of parking spots;
transmitting, by the IOT device, an IOT device identifier of the IOT device to the vehicle;
receiving, by the computing system from the vehicle, vehicle identification information and the IOT device identifier; and
validating, by the computing system, that the IOT device, to which the vehicle is connected, is associated with the parking spot in which the vehicle is parked based on the vehicle identification information, the IOT device identifier, and image data of the vehicle's surroundings.
2 . The method of claim 1 , further comprising:
responsive to validating that the IOT device to which the vehicle is connected is associated with the parking spot in which the vehicle is parked, connecting the vehicle to a computing device of a human representative within the computing system.
3 . The method of claim 1 , wherein the IOT device comprises a second IOT device, the method further comprising:
determining that a first IOT device of the plurality of IOT devices to which the vehicle is connected is not associated with the parking spot in which the vehicle is parked; and
responsive to determining that the first IOT device to which the vehicle is connected is not associated with the parking spot in which the vehicle is parked, disconnecting, by the computing system, the first IOT device from the vehicle to enable the vehicle to connect to the second IOT device of the plurality of IOT devices.
4 . The method of claim 3 , further comprising:
responsive to determining that the first IOT device to which the vehicle is connected is not associated with the parking spot in which the vehicle is parked, directing, by the computing system, the vehicle not to reconnect to the first IOT device.
5 . The method of claim 3 , further comprising:
determining, by the computing system, if at least a portion of the image data is associated with the second IOT device of the plurality of IOT devices, and
responsive to determining that at least a portion of the image data is associated with the second IOT device, directing, by the computing system, the vehicle to connect to the second IOT device.
6 . The method of claim 3 , further comprising comparing the image data of the vehicle's surroundings to image data stored in memory of a first parking spot associated with the first IOT device to which the vehicle is connected; and
based on the image data of the vehicle's surroundings not matching the image data stored in memory of the first parking spot associated with the first IOT device, determining that the first IOT device is not associated with the parking spot in which the vehicle is parked.
7 . The method of claim 1 , further comprising collecting, by one or more image capture devices within the computing system, the image data of the vehicle's surroundings.
8 . The method of claim 1 , further comprising receiving, by the computing system from the vehicle, the image data of the vehicle's surroundings along with the vehicle identification information and the IOT device identifier.
9 . The method of claim 1 , wherein validating that the IOT device to which the vehicle is connected is associated with the parking spot in which the vehicle is parked further comprises:
comparing the image data of the vehicle's surroundings to image data stored in memory of a first parking spot associated with the IOT device to which the vehicle is connected; and
based on the image data of the vehicle's surroundings matching the image data stored in memory of the first parking spot associated with the IOT device, determining that the IOT device is associated with the parking spot in which the vehicle is parked.
10 . The method of claim 1 , further comprising:
receiving an authentication token associated with a user of the vehicle; and
authenticating, by the computing system, the user of the vehicle based on the authentication token.
11 . The method of claim 10 , wherein receiving the authentication token associated with the user of the vehicle, the vehicle identification information, and the IOT device identifier comprises:
receiving, by at least one computing device of a demilitarized zone (DMZ) of the computing system, the authentication token associated with the user of the vehicle, the vehicle identification information, and the IOT device identifier from the IOT device of the plurality of IOT devices;
receiving, by an IOT hub device within a cloud virtual private network (VPN) of the computing system, the authentication token associated with the user of the vehicle, the vehicle identification information, and the IOT device identifier from the at least one computing device of the DMZ; and
receiving, by one or more computing devices executing a processing layer within the computing system, the authentication token associated with the user of the vehicle, the vehicle identification information, and the IOT device identifier from the IOT hub device within the cloud VPN.
12 . The method of claim 11 , wherein authenticating the user of the vehicle comprises authenticating, by the one or more computing devices of the processing layer, the user of the vehicle based on the authentication token.
13 . A computer system comprising:
a plurality of IOT devices, an IOT device of the plurality of IOT devices configured to:
establish a connection with a vehicle parked in a parking spot of a plurality of parking spots, and
transmit an IOT device identifier of the IOT device to the vehicle; and
one or more computing devices within an enterprise network in communication with the plurality of IOT devices, the one or more computing devices configured to:
receive, from the vehicle, vehicle identification information and the IOT device identifier, and
validate that the IOT device, to which the vehicle is connected, is associated with the parking spot in which the vehicle is parked based on the vehicle identification information, the IOT device identifier, and image data of the vehicle's surroundings.
14 . The computer system of claim 13 , wherein the one or more computing devices are further configured to:
receive an authentication token associated with a user of the vehicle; and
authenticate, by the computing system, the user of the vehicle based on the authentication token.
15 . The computer system of claim 13 , wherein the one or more computing devices are further configured to, responsive to validating that the IOT device to which the vehicle is connected is associated with the parking spot in which the vehicle is parked, connect the vehicle to a computing device of a human representative within the computing system.
16 . The computer system of claim 13 , wherein the IOT device comprises a second IOT device, and wherein the one or more computing devices are further configured to:
determine that a first IOT device of the plurality of IOT devices to which the vehicle is connected is not associated with the parking spot in which the vehicle is parked;
responsive to determining that the first IOT device to which the vehicle is connected is not associated with the parking spot in which the vehicle is parked:
disconnect, by the computing system, the first IOT device from the vehicle to enable the vehicle to connect to the second IOT device of the plurality of IOT devices, and
direct the vehicle not to reconnect to the first IOT device.
17 . The computer system of claim 16 , wherein the one or more computing devices are further configured to:
determine if at least a portion of the image data is associated with the second IOT device of the plurality of IOT devices, and
responsive to determining that at least a portion of the image data is associated with the second IOT device, direct the vehicle to connect to the second IOT device.