Patient request system having patient falls risk notification and caregiver notes access
A patient request system includes a tablet computer that configured for entry of patient requests. The tablet computer is configured to display a first menu corresponding to basic request categories for a patient. The tablet computer is configured to display a second menu that corresponds to specific patient requests falling under the basic request category selected by the patient using the first menu. A server is configured to receive a specific patient request made by the patient. A notification device is configured to display the specific patient request to a caregiver. A patient request method is also disclosed.
1 . A patient request system comprising a portable electronic device that is handheld and configured for entry of patient requests based on selections made by a patient from at least one patient request menu appearing on a display of the portable electronic device while the patient is lying on a patient bed and holding the portable electronic device, the portable electronic device being configured to display to the patient while the patient is lying on the patient bed a falls risk notification message indicating (i) that the patient has been designated as a falls risk based on information in another portion of a network of a healthcare facility, wherein the another portion is remote from the portable electronic device, and (ii) that the patient not get out of bed by themselves,
a server that is configured to receive a specific patient request made by the patient using the portable electronic device and that is configured to send the falls risk notification message to the portable electronic device for display, wherein the portable electronic device is operable by the patient to view a log of past visits to the patient's room by one or more caregivers including identifying for the past visits which of the one or more caregivers visited the patient's room during respective past visits, and
a caregiver electronic device configured to display the specific patient request to a caregiver.
2 . The patient request system of claim 1 , wherein the falls risk notification message is provided in a pop-up window which is selectable by the patient to obtain more information regarding the patient's falls risk designation.
3 . The patient request system of claim 1 , wherein the portable electronic device is configured to display a falls risk removed message indicating that the patient is no longer designated as a falls risk.
4 . The patient request system of claim 1 , wherein the portable electronic device is configured to display a falls risk reminder message in response to the specific patient request being submitted by the patient.
5 . The patient request system of claim 4 , wherein the falls risk reminder message includes text advising the patient that a care team member will soon help the patient.
6 . The patient request system of claim 1 , wherein the server is configured to monitor messages on the network of the healthcare facility to detect changes in a falls risk status of the patient.
7 . The patient request system of claim 6 , wherein the changes in the falls risk status of the patient are broadcast on the network by a nurse call system.
8 . The patient request system of claim 1 , wherein the portable electronic device is further configured to display at least one caregiver note that has been entered by a caregiver and stored in the server.
9 . The patient request system of claim 8 , wherein the server is configured to receive the at least one note from the caregiver electronic device.
10 . The patient request system of claim 9 , wherein the caregiver electronic device comprises one or more of the following: a caregiver mobile phone, a caregiver tablet computer, a caregiver laptop computer, a computer on wheels (COW), a caregiver voice recorder, or a desktop computer.
11 . The patient request system of claim 8 , wherein the at least one caregiver note comprises the latest note that has been entered by the caregiver.
12 . The patient request system of claim 8 , wherein the server is configured to receive caregiver presence data indicative that one or more caregivers were present in a patient room in which the patient is located.
13 . The patient request system of claim 12 , wherein the portable electronic device is configured to display information based on the caregiver presence data to notify the patient that the one or more caregivers were present in the patient room.
14 . The patient request system of claim 12 , wherein the caregiver presence data is received by the server from a real time locating system (RTLS) of the healthcare facility.
15 . The patient request system of claim 1 , wherein the portable electronic device comprises a tablet computer or a mobile phone.
16 . The patient request system of claim 1 , wherein the portable electronic device is configured to display, simultaneously with displaying the falls risk notification, a list of caregivers assigned to the patient.
17 . The patient request system of claim 1 , wherein the portable electronic device is configured to display, simultaneously with displaying the falls risk notification, weather information based on a periodically received weather feed.
18 . The patient request system of claim 1 , wherein after the patient makes the specific patient request using the portable electronic device, the portable electronic device is operable to display a status of the specific patient request while the specific patient request is pending.
19 . The patient request system of claim 1 , wherein the portable electronic device is configured to display to the patient a list of historical designations of falls risk.
20 . The patient request system of claim 1 , wherein the portable electronic device is configured to display to the patient a link to educational videos and/or written content that explains falls risk meaning.
21 . A patient request system comprising
a portable electronic device that is handheld and configured for entry of patient requests based on selections made by a patient from at least one patient request menu appearing on a display of the portable electronic device while the patient is lying on a patient bed and holding the portable electronic device, the portable electronic device being configured to display to the patient while the patient is lying on the patient bed a falls risk notification message indicating (i) that the patient has been designated as a falls risk based on information in another portion of a network of a healthcare facility, wherein the another portion is remote from the portable electronic device, and (ii) that the patient not get out of bed by themselves,
a server that is configured to receive a specific patient request made by the patient using the portable electronic device and that is configured to send the falls risk notification message to the portable electronic device for display, wherein the portable electronic device is operable by the patient to view a log of past visits to the patient's room by one or more caregivers including identifying for the past visits which of the one or more caregivers visited the patient's room during respective past visits, and
a caregiver electronic device configured to display the specific patient request to a caregiver,
wherein the portable electronic device is configured to display at least one caregiver note that has been entered by a caregiver and stored in the server,
wherein the portable electronic device is configured to display a falls risk reminder message in response to the specific patient request being submitted by the patient.
22 . A patient request method comprising
receiving at a server, one or more patient requests entered by a patient on a portable electronic device that is handheld configured for entry of the one or more patient requests based on selections made by the patient from at least one patient request menu appearing on a display of the portable electronic device while the patient is lying on a patient bed and holding the portable electronic device,
displaying on the portable electronic device to the patient while the patient is lying on the patient bed a falls risk notification message indicating (i) that the patient has been designated as a falls risk based on information in another portion of a network of a healthcare facility, wherein the another portion is remote from the portable electronic device, and (ii) that the patient not get out of bed by themselves,
sending from the server the falls risk notification message to the portable electronic device for display,
displaying to the patient on the portable electronic device, in response to inputs on the portable electronic device by the patient, a log of past visits to the patient's room by one or more caregivers including identifying for the past visits which of the one or more caregivers visited the patient's room during respective past visits, and
displaying to a caregiver on a caregiver electronic device the one or more patient requests made by the patient.