Granted Patent
Utility
US 5,511,117 · App. 08/312,347
Integrated voice and business transaction reporting for telephone call centers
Inventor:
Andre C. Zazzera
Patented Case
View Patent ↗
Granted: Apr 23, 1996
Filed: Sep 26, 1994
Inventor
Andre C. Zazzera
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.