Granted Patent
Utility
US 5,703,943 · App. 08/543,539
Completion of calls to a preferred agent in an automatic call distributor
Inventor:
Mary Rita Otto
Patented Case
View Patent ↗
Granted: Dec 30, 1997
Filed: Oct 16, 1995
Inventor
Mary Rita Otto
Assignee (at issue)
LUCENT TECHNOLOGIES INC.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.