Granted Patent
Utility
US 6,668,286 · App. 09/950,801
Method and system for coordinating data and voice communications via customer contact channel changing system over IP
Inventors:
Thomas Howard Bateman, Bruce Edward Kierstead, William Alexander Noble, Timothy Lee Curry, John Alan Lockett, Laurie Edward Mersereau, Robert James Ouellette
Patented Case
View Patent ↗
Granted: Dec 23, 2003
Filed: Sep 13, 2001
Inventors
Thomas Howard Bateman
Bruce Edward Kierstead
William Alexander Noble
Timothy Lee Curry
John Alan Lockett
Laurie Edward Mersereau
Robert James Ouellette
Assignee (at issue)
VENOVATION INC.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.