Granted Patent
Utility
US 6,678,266 · App. 09/487,835
ACD with packet data based agent interconnect
Inventors:
Michael C. Hollatz, Timothy P. Werve, Laird C. Williams
Patented Case
View Patent ↗
Granted: Jan 13, 2004
Filed: Jan 19, 2000
Inventors
Michael C. Hollatz
Timothy P. Werve
Laird C. Williams
Assignee (at issue)
Rockwell Electronic Commerce
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.