Granted Patent
Utility
US 6,823,384 · App. 09/419,038
Methods and apparatus for securely collecting customer service agent data in a multi-tenant environment
Inventors:
James D. Wilson, Mark Edmund Richey
Patented Case
View Patent ↗
Granted: Nov 23, 2004
Filed: Oct 15, 1999
Inventors
James D. Wilson
Mark Edmund Richey
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.