IP Library Granted Patent US 9,185,575
Granted Patent B2
US 9,185,575 · App. 12/943,215 · Granted Nov 10, 2015

Systems and methods for promoting use of wireless services exclusively

Inventor: Arthur Richard Brisebois (Cumming, GA)
Assignee: AT&T Mobility II LLC
H04W24/02G06Q30/0203G06Q30/0206H04H60/21H04H60/46H04H60/65H04M1/24H04M15/43H04M15/51H04M15/58H04M15/80H04W48/18H04H60/91H04W36/0022H04W48/20H04W72/085
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Quick Facts
Patent No.
US 9,185,575
App. No.
12/943,215
Granted
Nov 10, 2015
Kind
B2
Abstract

Provided herein are systems and methods for providing exclusive wireless service proposals to subscribers. A method for providing an exclusive wireless service proposal to a subscriber includes the steps of conducting measurements of at least one metric; sending measurement data acquired during the step of conducting to a measurement analysis machine (MAM), the MAM being configured to analyze the measurement data; analyzing the measurement data; predicting performance of at least one of wireless voice and wireless data services based upon the results of the analysis step; generating a proposal for exclusive wireless services based upon the measurement data and the performance prediction; and providing the proposal to a subscriber. Systems for performing this and additional or alternative methods are also disclosed.

Claims (75)

1. A method, comprising:

calculating, at a tangible computing device comprising a processor, based upon an analysis of signal strength measurement data obtained via measurements of signal strength at a service address of a user, an increase in signal strength that would result from the user using exclusively wireless communications services at the service address as compared to using various communications services at the service address,

determining a benefit based on the increase in signal strength, and

providing a notification of the benefit for receipt by the user to promote use, by the user, exclusively of wireless communications services at the service address.

2. The method of claim 1 , wherein the benefit comprises at least one benefit selected from a group of benefits consisting of:

an increased-mobility benefit for the user;

a continuous-connectivity benefit for the user;

a subscriber benefit;

a wireless-only service benefit;

a subscriber-cost benefit; and

a superior-data-rates benefit for the user.

3. The method of claim 1 , wherein calculating the signal strength comprises calculating the signal strength based upon the analysis of the signal strength measurement data obtained via the measurements of signal strength during a measurement session.

4. The method of claim 3 , wherein determining the signal strength comprises determining the signal strength based upon the analysis of signal strength measurement data obtained via the signal strength measurements during the measurement session wherein the measurement session includes a remotely-conducted measurement session preformed over a time period during which the user is at the service address.

5. The method of claim 4 , further comprising obtaining the time period during which the user is at the service address using a survey provided to the user prior to calculating the increase in signal strength.

6. The method of claim 4 , further comprising determining, prior to calculating the increase in signal strength, the time period during which the user is at the service address using a location-determining technique.

7. The method of claim 3 , wherein calculating the increase in signal strength based upon the analysis comprises calculating the increase in signal strength based upon the analysis of signal strength measurement data obtained in at least one predetermined session selected from group of predetermined sessions consisting of:

a mobile-communication-device-based measurement session; and

a network-based measurement session.

8. The method of claim 1 , wherein:

the wireless communications service is a first wireless communications service of the various communications services; and

providing the notification comprises providing a wireless service proposal comprising:

the benefit; and

information indicating results of at least one comparison selected from a group of comparisons consisting of:

a comparison of voice-related characteristics of the first wireless communications service at the service address to a wireline communications service available at the service address;

a comparison of voice-related characteristics of the first wireless communications service at the service address to a wireline communications service, of the various communications services, to which the user is currently subscribed at the address;

a comparison of data-related characteristics of the first wireless communications service at the service address to the wireline communications service available at the service address;

a comparison of data-related characteristics of the first wireless communications service at the service address to the wireline communications service, of the various communications services, to which the user is currently subscribed at the address; and

a comparison of a current cost associated with a second wireless communications service, of the various communications services, to which the user is currently subscribed to at the address to a cost associated with the first wireless communications service.

9. A system, comprising:

a processor; and

a non-transitory computer-readable medium in operative communication with the processor and having stored thereon instructions that, when executed by the processor, cause the processor to perform operations comprising:

calculating, based upon an analysis of signal strength measurement data obtained via measurements of signal strength at a service address of a user, an increase in signal strength that would result from the user using exclusively wireless communications services exclusively at the address as compared to using various communications services at the address,

determining a benefit based on the increase in signal strength;

and

providing a notification of the benefit for receipt by the user to promote use, by the user, exclusively of wireless communications services at the address.

10. The system of claim 9 , wherein the benefit further comprises at least one benefit selected from a group of benefits consisting of:

an increased-mobility benefit for the user;

a continuous-connectivity benefit for the user;

a subscriber benefit;

a wireless-only service benefit;

a subscriber-cost benefit; and

a superior-data-rates benefit for the user.

11. The system of claim 9 , wherein the operation of calculating the increase in signal strength comprises determining the benefit based upon the analysis of the signal strength measurement data obtained via the measurements of signal strength during a measurement session.

12. The system of claim 11 , wherein the operation of calculating the increase in signal strength comprises calculating the increase in signal strength based upon the analysis of signal strength measurement data obtained via the measurements of signal strength during the measurement session wherein the measurement session comprises a remotely-conducted measurement session performed over a time period during which the user is at the service address.

13. The system of claim 12 , wherein the operations further comprise obtaining, prior to calculating the increase in signal strength, the time period during which the user is at the service address using a survey provided to the user.

14. The system of claim 12 , wherein the operations further comprise determining, prior to calculating the increase in signal strength, the time period during which the user is at the service address using a location-determining technique.

15. The system of claim 11 , wherein the operations further comprise calculating the increase in signal strength based upon the analysis of signal strength measurement data obtained in at least one predetermined session selected from a group of predetermined sessions consisting of:

a mobile-communication-device-based measurement session; and

a network-based measurement session.

16. The system of claim 9 , wherein:

the wireless communications service is a first wireless communications service of the various communications services; and

the operation of providing the notification comprises providing a wireless service proposal comprising:

the benefit; and

information indicating results of at least one comparison selected from a group of comparisons consisting of:

a comparison of voice-related characteristics of the first wireless communications service at the service address to a wireline communications service available at the service address;

a comparison of voice-related characteristics of the wireless communications service at the service address to a wireline communications service, of the various communications services, to which the user is currently subscribed at the address;

a comparison of data-related characteristics of the wireless communications service at the service address to the wireline communications service also available at the service address;

a comparison of data-related characteristics of the wireless communications service at the service address to the wireline communications service, of the various communications services, to which the user is currently subscribed at the address; and

a comparison of a current cost associated with a second wireless communications service, of the various communications services, to which the user is currently subscribed at the address to a cost of the first wireless communications service.

17. A non-transitory computer-readable storage medium having stored thereon computer-executable instructions that, when executed by a processor, cause the processor to perform multiple operations, the operations comprising:

calculating, based upon an analysis of signal strength measurement data obtained via measurements of signal strength at a service address of a user, an increase in signal strength that would result from the user using exclusively wireless communications services at the service address as compared to using various communications services at the service address,

determining a benefit based on the increase in signal strength;

and

providing a notification of the benefit for receipt by the user to promote use, by the user, of wireless communications services exclusively at the service address.

18. The non-transitory computer-readable storage medium of claim 17 , wherein the operation of calculating the increase in signal strength comprises calculating the increase in signal strength based upon the analysis of the signal strength measurement data obtained via the measurements of signal strength during a measurement session.

19. The non-transitory computer-readable storage medium of claim 18 , wherein the operation of calculating the increase in signal strength comprises calculating the increase in signal strength based upon the analysis of signal strength measurement data obtained via the measurements of signal strength during the measurement session;

wherein the measurement session comprises a remotely-conducted measurement session performed over a time period during which the user is at the service address.

20. The non-transitory computer-readable storage medium of claim 18 , wherein the operation of calculating the increase in signal strength comprises calculating the increase in signal strength based upon the analysis of signal strength measurement data obtained in at least one of predetermined session selected from a group of predetermined sessions consisting of:

a mobile-communication-device-based measurement session; and

a network-based measurement session.

21. The non-transitory computer-readable storage medium of claim 17 , wherein the operations further comprise:

obtaining, prior to calculating the increase in signal strength the time period during which the user is at the service address; and

calculating the increase in signal strength comprises conducting a remote measurement session during the time period during which the user is at the service address.

22. The non-transitory computer-readable storage medium of claim 21 , wherein obtaining the time period during which the user is at the service address comprises obtaining the time period based on a user response to a survey.

23. The non-transitory computer-readable storage medium of claim 21 , wherein obtaining the time period during which the user is at the service address comprises obtaining the time period using a location-determining technique.

Assignments (2)
CHANGE OF NAME Recorded Oct 6, 2015
From: CINGULAR WIRELESS II, LLC
To: AT&T MOBILITY II LLC
Reel/Frame 036780/0950 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 3, 2014
From: BRISEBOIS, ARTHUR RICHARD
To: CINGULAR WIRELESS II, LLC
Reel/Frame 034088/0515 →
Continuity (2)
Continuation 11689193 · Mar 21, 2007
Related Publication 20110059737A1 · Mar 10, 2011