System and methods for providing user services at remote locations
A delivery service system includes a cabinet having a plurality of controlled-access storage cells, located in a plurality of zones, a user interface, a user evaluation device, and a processor. The system receives a user request to accept an item for delivery, detects user physical characteristics, and provides user access to a storage cell in a selected zone, the zone being selected based on the detected user physical characteristics.
1. A delivery system, comprising:
a cabinet including a plurality of zones;
a plurality of controlled-access storage cells being disposed in each zone in the plurality of zones within the cabinet;
a user evaluation device configured to detect physical characteristics of a user; and
a control processor configured to:
receive a user request;
dynamically assign the cells to the zones based on the physical characteristics of the user after determining the physical characteristics of the user;
select a zone from the plurality of zones based on the physical characteristics of the user in response to the request; and
provide physical access to one or more of the storage cells located in the selected zone.
2. The delivery system of claim 1 , comprising lockable doors attached to the storage cells.
3. The delivery system of claim 1 , wherein the zones are defined in accordance with vertical and horizontal distance positions on a face of the cabinet.
4. The delivery system of claim 1 , wherein the physical characteristics of the user comprise at least one of a height, a weight, a reach, a race, a gait, or an age of the user.
5. The delivery system of claim 4 , wherein the control processor is configured to generate a marketing message based on the physical characteristics of the user.
6. The delivery system of claim 1 , wherein the control processor is configured to mechanically change a setup of the delivery system based on the physical characteristics of the user.
7. The delivery system of claim 1 , wherein the user evaluation device comprises a camera.
8. The delivery system of claim 7 , further comprising a communications system, and wherein the controller is configured to control the communications system and the camera to provide the user with a video chat connection to a central service center.
9. The delivery system of claim 1 , further comprising an input device configured to receive input from the user to change the selection of the zone.
10. The delivery system of claim 1 , wherein:
the user evaluation device is further configured to detect movement of the user; and
the controller is configured to generate a marketing message based on the detected movement.
11. The delivery system of claim 1 , wherein the user evaluation center is further configured to receive input entered by the user.
12. The delivery system of claim 1 , wherein the user request comprises entry of personal information into the system.
13. The delivery system of claim 12 , wherein the entry of personal information comprises at least one of:
scanning a user identification item; or
receiving a code.
14. The delivery system of claim 1 , wherein data corresponding to the physical characteristics of the user are stored in an account associated with the user.
15. A method for receiving, from a user, a delivery item for delivery by a delivery service provider, the method comprising:
receiving a request from the user to deposit a delivery item in a cabinet, the cabinet comprising a plurality of zones, a plurality of controlled-access storage cells being disposed in each zone in the plurality of zones;
detecting physical characteristics of the user with a user evaluation device;
dynamically assigning the cells to the zones based on the physical characteristics of the user after determining the physical characteristics of the user:
selecting, in response to the request, a zone from the plurality of zones based on the physical characteristics of the user;
selecting a storage cell in the selected zone;
receiving the delivery item in the selected cell from the user; and
providing access to the selected cell to the delivery service provider.
16. The method of claim 15 , wherein the zones are defined in accordance with vertical and horizontal distance positions on a face of the cabinet.
17. The method of claim 15 , wherein the physical characteristics of the user comprise at least one of a height, a weight, a reach, a race, a gait, or an age of the user.
18. The method of claim 15 , further including generating a marketing message based on the physical characteristics of the user.
19. The method of claim 15 , further including mechanically changing a setup of the delivery system based on the physical characteristics of the user.
20. The method of claim 15 , further including controlling a communications system and a camera to provide the user with a video chat connection to a central service center.
21. The method of claim 15 , further including receiving input from the user through an input device to change the selection of the zone.
22. The method of claim 15 , further including:
detecting movement of the user; and
generating a marketing message based on the detected movement.
23. The method of claim 15 , further including storing data corresponding to the physical characteristics of the user in an account associated with the user.