IP Library › Granted Patent US 9,438,554
Granted Patent B2
US 9,438,554 · App. 13/788,247 · Granted Sep 6, 2016

Cross platform messaging

Inventors: Christopher Fleck (Boca Raton, FL); John McBride (Coral Springs, FL); Mark Templeton (Gulf Stream, FL); Nathan Anderson (San Jose, CA)
Assignee: Citrix Systems, Inc.
H04L51/36G06Q10/10G06Q10/107
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Quick Facts
Patent No.
US 9,438,554
App. No.
13/788,247
Granted
Sep 6, 2016
Kind
B2
Abstract

Described herein are methods and systems for displaying an email conversation similar to an instant message format by integrating aspects of an email system with an instant messaging interface. In one aspect, messages may be sent over existing email channels using email protocols through email servers and an email system (e.g., email client and/or email server) may identify the messages as cross-platform messages (CPM) based on whether the message body includes either no or only predefined content, or the message includes a predefined unique identifier. If a message is identified as a CPM then the message is treated similar to an instant message and may be displayed in a threaded view. In some embodiments, messages having content in the body may be treated as conventional email messages.

Claims (41)

1. A method, comprising:

receiving a plurality of email messages at a messaging application having a graphical user interface, wherein the graphical user interface of the messaging application comprises an instant messaging interface in a first display region displaying only instant messages and an email messaging interface in a second display region displaying only email messages, and wherein the first display region is discrete from the second display region; and

processing, by the messaging application, each of the plurality of email messages as either an email message or as an instance message by:

determining whether to process the email message as only an email message or only as an instant message,

displaying, by the messaging application, the email message in the email messaging interface if it is determined that the email message should be processed only as an email message, and

displaying, by the messaging application, text included in the email message within the instant message interface if it is determined that the email message should be processed only as an instant message,

wherein at least one of the plurality of email messages is processed by the messaging application as an email message, and at least one of the plurality of email messages is processed by the messaging application as an instant message, and wherein when a particular email message is processed as an instant message that particular email message is not also processed as an email message.

2. The method of claim 1 , wherein determining whether to process the email message as either an email message or as an instant message comprises determining that the email message is a subject-only message, and the text includes a subject field of the email message.

3. The method of claim 1 , wherein determining whether to process the email message as either an email message or as an instant message comprises determining that the email message includes only predefined content.

4. The method of claim 1 , wherein determining whether to process the email message as either an email message or as an instant message comprises determining that the email message includes a metadata tag.

5. The method of claim 1 , wherein the instant messaging interface further comprises a plurality of display regions, each display region including messages exchanged with a single sender.

6. The method of claim 1 , wherein determining whether to process the email message as either an email message or as an instant message is performed by an e-mail client.

7. The method of claim 1 , wherein the email message is a cross-platform message (CPM).

8. The method of claim 7 , wherein the email message includes a history of one or more CPMs sent between two or more users.

9. The method of claim 8 , wherein the email message was received at a CPM-capable client and sent from a non-CPM-capable client.

10. The method of claim 1 , further comprising:

indicating whether a sender of the email message is present.

11. An apparatus, comprising:

one or more processors; and

memory storing executable instructions configured to, when executed, cause the apparatus to:

receive a plurality of email messages by a messaging application having a graphical user interface, wherein the graphical user interface of the messaging application comprises an instant messaging interface in a first display region displaying only instant messages and an email messaging interface in a second display region displaying only email messages; and

processing, by the messaging application, each of the plurality of email messages as either an email message or as an instance message by:

determining whether to process the email message as only an email message or only as an instant message,

displaying, by the messaging application, the email message in the email messaging interface if it is determined that the email message should be processed only as an email message, and

display, by the messaging application, text included in the email message within the instant message interface if it is determined that the email message should be processed only as an instant message,

wherein at least one of the plurality of email messages is processed by the messaging application as an email message, and at least one of the plurality of email messages is processed by the messaging application as an instant message, and wherein when a particular email message is processed as an instant message that particular email message is not also processed as an email message.

12. The apparatus of claim 11 , wherein determining whether to process the email message as an email message or as an instant message comprises determining that the email message is a subject-only message, and the text includes a subject field of the email message.

13. The apparatus of claim 11 , wherein determining whether to process the email message as an email message or as an instant message comprises determining that the email message includes only predefined content.

14. The apparatus of claim 11 , wherein determining whether to process the email message as an email message or as an instant message comprises determining that the email message includes a metadata tag.

15. The apparatus of claim 11 , wherein the email message is a cross-platform message (CPM).

16. One or more non-transitory computer readable media storing executable instructions configured to, when executed, cause an apparatus to:

receive a plurality of email messages by a messaging application having a graphical user interface, wherein the graphical user interface of the messaging application comprises the instant messaging interface in a first display region displaying only instant messages and an email messaging interface in a second display region displaying only email messages; and

process, by the messaging application, each of the plurality of email messages as either an email message or as an instance message by:

determining whether to process the email message as only an email message or only as an instant message,

displaying, by the messaging application, the email message in the email messaging interface if it is determined that the email message should be processed only as an email message, and

displaying, by the messaging application, text included in the email message within the instant message interface if it is determined that the email message should be processed only as an instant message,

wherein at least one of the plurality of email messages is processed by the messaging application as an email message, and at least one of the plurality of email messages is processed by the messaging application as an instant message, and wherein when a particular email message is processed as an instant message that particular email message is not also processed as an email message.

17. The one or more computer readable media of claim 16 , wherein determining whether to process the email message as an email message or as an instant message comprises determining that the email message is a subject-only message, and the text includes a subject field of the email message.

18. The one or more computer readable media of claim 16 , wherein determining whether to process the email message as an email message or as an instant message comprises determining that the email message includes only predefined content.

19. The one or more computer readable media of claim 16 , wherein determining whether to process the email message as an email message or as an instant message comprises determining that the email message includes a metadata tag.

20. The one or more computer readable media of claim 16 , wherein the email message is a cross-platform message (CPM).

Assignments (8)
SECURITY INTEREST Recorded May 24, 2024
From: CLOUD SOFTWARE GROUP, INC. (F/K/A TIBCO SOFTWARE INC.); CITRIX SYSTEMS, INC.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
Reel/Frame 067662/0568 →
RELEASE AND REASSIGNMENT OF SECURITY INTEREST IN PATENT (REEL/FRAME 062113/0001) Recorded Apr 14, 2023
From: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
To: CITRIX SYSTEMS, INC.; CLOUD SOFTWARE GROUP, INC. (F/K/A TIBCO SOFTWARE INC.)
Reel/Frame 063339/0525 →
PATENT SECURITY AGREEMENT Recorded Apr 14, 2023
From: CLOUD SOFTWARE GROUP, INC. (F/K/A TIBCO SOFTWARE INC.); CITRIX SYSTEMS, INC.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
Reel/Frame 063340/0164 →
PATENT SECURITY AGREEMENT Recorded Oct 7, 2022
From: TIBCO SOFTWARE INC.; CITRIX SYSTEMS, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 062112/0262 →
PATENT SECURITY AGREEMENT Recorded Oct 7, 2022
From: TIBCO SOFTWARE INC.; CITRIX SYSTEMS, INC.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
Reel/Frame 062113/0470 →
SECOND LIEN PATENT SECURITY AGREEMENT Recorded Oct 7, 2022
From: TIBCO SOFTWARE INC.; CITRIX SYSTEMS, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 062113/0001 →
SECURITY INTEREST Recorded Sep 30, 2022
From: CITRIX SYSTEMS, INC.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 062079/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 11, 2013
From: FLECK, CHRISTOPHER; MCBRIDE, JOHN; TEMPLETON, MARK; ANDERSON, NATHAN
To: CITRIX SYSTEMS, INC.
Reel/Frame 029961/0613 →
Continuity (2)
Provisional Application 61608275 · Mar 8, 2012
Related Publication 20130238728A1 · Sep 12, 2013