System and method for correlating end-user experience data and backend-performance data
In one embodiment, a method includes operating at least one distributed software application. The method further includes receiving a web request from an end-user information handling system in connection with the at least one distributed software application. Further, the method includes generating a transaction identifier for the transaction. Moreover, the method includes processing the transaction. The processing includes generating backend-performance data indexed by the transaction identifier. Additionally, the method includes injecting the transaction identifier into a web response to the web request. Also, the method includes transmitting the web response to the end-user information handling system along a transmission path. In addition, the method includes, at a node along the transmission path, passively observing the response and generating end-user experience data therefrom.
1. A method comprising, on a computer system comprising a web server and an application server:
the web server receiving a web request from an end-user information handling system in connection with a distributed software application;
the web server forwarding the web request to the application server;
the application server generating a transaction identifier for a transaction initiated by the web request;
the application server, via a monitoring agent resident thereon, injecting the transaction identifier into a web response to the web request, the injecting yielding an identifier-injected web response comprising the web response and the transaction identifier;
the application server transmitting the identifier-injected web response to the end-user information handling system along a transmission path, the transmission path comprising the web server and the end-user information handling system; and
at a node along the transmission path, passively observing the web response and generating end-user experience data therefrom, the end-user experience data being indexed by the transaction identifier.
2. The method of claim 1 , comprising:
processing the transaction, the processing comprising generating performance data indexed by the transaction identifier;
storing the end-user experience data by transaction identifier on an end-user archive system; and
storing the performance data by transaction identifier on a monitoring system.
3. The method of claim 2 , comprising:
correlating the end-user experience data and the performance data by the transaction identifier to yield correlated data; and
storing the correlated data in a database.
4. The method of claim 3 , comprising aggregating the correlated data by transaction identifier for a plurality of transactions.
5. The method of claim 3 , wherein the end-user experience data comprises content of the web response.
6. The method of claim 5 , comprising:
receiving a request to aggregate end-user transactions by specified content;
searching the database for the specified content;
responsive to the searching, identifying by transaction identifier any end-user transactions involving the specified content;
aggregating correlated data for the identified transactions; and
providing the aggregated correlated data to a requestor.
7. The method of claim 5 , wherein the end-user experience data comprises all content of a same web page to which the web response corresponds.
8. An information handling system comprising a web server and an application server, wherein the information handling system includes computer hardware operable to implement a method comprising:
the web server receiving a web request from an end-user information handling system in connection with a distributed software application;
the web server forwarding the web request to the application server;
the application server generating a transaction identifier for a transaction initiated by the web request;
the application server, via a monitoring agent resident thereon, injecting the transaction identifier into a web response to the web request, the injecting yielding an identifier-injected web response comprising the web response and the transaction identifier;
the application server transmitting the identifier-injected web response to the end-user information handling system along a transmission path, the transmission path comprising the web server and the end-user information handling system; and
at a node along the transmission path, passively observing the web response and generating end-user experience data therefrom, the end-user experience data being indexed by the transaction identifier.
9. The information handling system of claim 8 , the method comprising:
processing the transaction, the processing comprising generating performance data indexed by the transaction identifier;
storing the end-user experience data by transaction identifier on an end-user archive system; and
storing the performance data by transaction identifier on a monitoring system.
10. The information handling system of claim 9 , the method comprising:
correlating the end-user experience data and the performance data by the transaction identifier to yield correlated data; and
storing the correlated data in a database.
11. The information handling system of claim 10 , the method comprising aggregating the correlated data by transaction identifier for a plurality of transactions.
12. The information handling system of claim 10 , wherein the end-user experience data comprises content of the web response.
13. The information handling system of claim 12 , the method comprising:
receiving a request to aggregate end-user transactions by specified content;
searching the database for the specified content;
responsive to the searching, identifying by transaction identifier any end-user transactions involving the specified content;
aggregating correlated data for the identified transactions; and
providing the aggregated correlated data to a requestor.
14. The information handling system of claim 11 , wherein the end-user experience data comprises all content of a same web page to which the web response corresponds.
15. A computer-program product comprising a non-transitory computer-usable medium having computer-readable program code embodied therein, the computer-readable program code adapted to be executed to implement a method comprising:
on a computer system comprising a web server and an application server, the web server receiving a web request from an end-user information handling system in connection with a distributed software application;
the web server forwarding the web request to the application server;
the application server generating a transaction identifier for a transaction initiated by the web request;
the application server, via a monitoring agent resident thereon, injecting the transaction identifier into a web response to the web request, the injecting yielding an identifier-injected web response comprising the web response and the transaction identifier;
the application server transmitting the identifier-injected web response to the end-user information handling system along a transmission path, the transmission path comprising the web server and the end-user information handling system; and
at a node along the transmission path, passively observing the web response and generating end-user experience data therefrom, the end-user experience data being indexed by the transaction identifier.
16. The computer-program product of claim 15 , the method comprising:
processing the transaction, the processing comprising generating performance data indexed by the transaction identifier;
storing the end-user experience data by transaction identifier on an end-user archive system; and
storing the performance data by transaction identifier on a monitoring system.
17. The computer-program product of claim 16 , the method comprising:
correlating the end-user experience data and the performance data by the transaction identifier to yield correlated data; and
storing the correlated data in a database.
18. The computer-program product of claim 17 , the method comprising aggregating the correlated data by transaction identifier for a plurality of transactions.
19. The computer-program product of claim 17 , wherein the end-user experience data comprises content of the web response.
20. The computer-program product of claim 17 , the method comprising:
receiving a request to aggregate end-user transactions by specified content;
searching the database for the specified content;
responsive to the searching, identifying by transaction identifier any end-user transactions involving the specified content;
aggregating correlated data for the identified transactions; and
providing the aggregated correlated data to a requestor.