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App. No. 10/459,087 · Confirmation No. 1463

Method and apparatus for controlling a contact center

Inventor: Laurence J. Fromm
Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2009-07-01 ABN Abandonment 2 View
2008-11-26 CTNF Non-Final Rejection 8 View
2008-11-26 SRFW Search information including classification, databases and other search related notes 1 View
2008-11-26 FWCLM Index of Claims 3 View
2008-10-29 A.PE Preliminary Amendment 1 View
2008-10-29 CLM Claims 8 View
2008-10-29 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2008-10-29 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-10-29 LET. Miscellaneous Incoming Letter 1 View
2008-08-28 RCEX Request for Continued Examination (RCE) 1 View
2008-08-28 WFEE Fee Worksheet (SB06) 2 View
2008-08-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-08-28 LET. Miscellaneous Incoming Letter 1 View
2008-08-28 WFEE Fee Worksheet (SB06) 1 View
2008-07-11 CTAV Advisory Action (PTOL-303) 3 View
2008-07-11 CTAV Advisory Action (PTOL-303) 1 View
2008-06-25 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2008-06-25 CLM Claims 3 View
2008-06-25 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2008-06-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-06-25 LET. Miscellaneous Incoming Letter 1 View
2008-04-28 CTFR Final Rejection 8 View
2008-04-28 FWCLM Index of Claims 1 View
2008-01-10 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2008-01-10 CLM Claims 3 View
2008-01-10 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2008-01-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-01-10 LET. Miscellaneous Incoming Letter 1 View
2008-01-10 WFEE Fee Worksheet (SB06) 1 View
2007-10-10 CTNF Non-Final Rejection 6 View
2007-10-10 892 List of references cited by examiner 1 View
2007-10-10 FWCLM Index of Claims 2 View
2007-10-10 SRFW Search information including classification, databases and other search related notes 1 View
2007-09-30 SRNT Examiner's search strategy and results 1 View
2007-08-30 RCEX Request for Continued Examination (RCE) 1 View
2007-08-30 WFEE Fee Worksheet (SB06) 2 View
2007-08-30 N417 Electronic Filing System Acknowledgment Receipt 2 View
2007-08-30 RCEX Request for Continued Examination (RCE) 1 View
2007-08-30 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2007-08-30 CLM Claims 3 View
2007-08-30 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2007-08-30 WFEE Fee Worksheet (SB06) 1 View
2007-08-03 CTAV Advisory Action (PTOL-303) 3 View
2007-08-03 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2007-07-09 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2007-07-09 CLM Claims 2 View
2007-07-09 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2007-07-09 N417 Electronic Filing System Acknowledgment Receipt 2 View
2007-07-09 LET. Miscellaneous Incoming Letter 1 View
2007-07-09 WFEE Fee Worksheet (SB06) 1 View
2007-05-02 CTFR Final Rejection 7 View
2007-02-13 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2007-02-13 CLM Claims 3 View
2007-02-13 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2007-02-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2007-02-13 LET. Miscellaneous Incoming Letter 1 View
2007-02-13 WFEE Fee Worksheet (SB06) 1 View
2006-11-14 CTNF Non-Final Rejection 6 View
2006-11-14 1449 List of References cited by applicant and considered by examiner 5 View
2006-11-14 892 List of references cited by examiner 1 View
2006-11-14 BIB Bibliographic Data Sheet 1 View
2006-11-14 SRFW Search information including classification, databases and other search related notes 1 View
2006-11-14 FWCLM Index of Claims 1 View
2006-11-09 SRNT Examiner's search strategy and results 1 View
2006-07-24 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2004-07-27 WFEE Fee Worksheet (SB06) 1 View
2003-06-11 TRNA Transmittal of New Application 2 View
2003-06-11 A.PE Preliminary Amendment 5 View
2003-06-11 SPEC Specification 11 View
2003-06-11 CLM Claims 5 View
2003-06-11 ABST Abstract 1 View
2003-06-11 DRW Drawings-only black and white line drawings 5 View
2003-06-11 OATH Oath or Declaration filed 4 View
2003-06-11 WFEE Fee Worksheet (SB06) 1 View
2003-06-11 WFEE Fee Worksheet (SB06) 1 View
2003-06-11 IDS Information Disclosure Statement (IDS) Form (SB08) 8 View
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Quick Facts
App. No.
10/459,087
Filed
2003-06-11
Pub. No.
US20030210777A1
Art Unit
2614