Patent Assignment
Reel/Frame 012520/0111
Security Agreement
Recorded: 2001-11-13
Pages: 12
Assignor
SER SOLUTIONS, INC.
Executed: 2001-09-14
Assignee
SILICON VALLEY BANK
3003 TASMAN DRIVE, SANTA CLARA, CALIFORNIA, 95054
Covered Properties
(29)
Telephone Line Monitoring System
Patent:
4,742,537 →
Application:
06/870,506 →
Method of Randomizing Telephone Numbers
Patent:
4,741,028 →
Application:
06/890,644 →
Digital Voice Recording and Reproduction and Telephone Network Signalling Using Direct Storage in Ram of Pcm Encoded Data
Patent:
4,829,514 →
Application:
07/027,239 →
Alternate Memory Addressing for Information Storage and Retrieval
Patent:
4,875,157 →
Application:
07/027,240 →
System for Regulating Arrivals of Customers to Servers
Patent:
4,858,120 →
Application:
07/027,359 →
Redundancy and Buffering Circuits
Patent:
4,894,827 →
Application:
07/163,243 →
Telephone Trunk Interface Circuit
Patent:
4,864,605 →
Application:
07/165,217 →
Classification of Audio Signals on a Telephone Line
Patent:
5,007,000 →
Application:
07/373,281 →
Pacing of Telephone Calls for Call Origination Management Systems
Patent:
4,933,964 →
Application:
07/385,015 →
Call Management System with Protocol Converter and Port Controller
Patent:
34,536 →
Application:
07/545,058 →
Call Progress Pacing
Patent:
5,179,589 →
Application:
07/800,546 →
Method for Pacing Calls to Reduce Nuisance Dalls
Patent:
5,327,491 →
Application:
08/002,612 →
System for Integrating a Stand Alone Inbound Automatic Call Distributor and a Outbound Automatic Call Dialer
Patent:
5,425,093 →
Application:
08/021,305 →
Automated Telephone Calling System
Patent:
5,430,792 →
Application:
08/218,869 →
Outbound Call Pacing Method Which Statistically Matches the Number of Calls Dialed to the Number of Available Operators
Patent:
5,640,445 →
Application:
08/451,768 →
System for Integrating a Stand Alone Inbound Automatic Call Distributor and an Outbound Automatic Call Dialer
Patent:
5,544,220 →
Application:
08/456,831 →
Calling System and Method
Patent:
5,533,103 →
Application:
08/473,941 →
System for Adding Outbound Dialing to Inbound Call Distributors
Patent:
5,687,225 →
Application:
08/526,698 →
Real-Time, on-Line, Call Verification System
Patent:
5,867,559 →
Application:
08/603,231 →
Yoice Interactive Call Center Training Method Using Actual Screens and Screen Logic
Patent:
5,757,644 →
Application:
08/686,036 →
Call Pacing Method
Patent:
5,926,528 →
Application:
08/874,279 →
Outbound Switch Pacing
Patent:
6,278,776 →
Application:
08/996,157 →
Call Center Inbound Blending System
Application:
09/038,964 →
Call Pacing Method
Patent:
5,907,601 →
Application:
09/045,708 →
Call Center Outbound/Inbound Balance System
Patent:
6,282,282 →
Application:
09/143,536 →
Reassignment of Agents
Patent:
6,310,951 →
Application:
09/160,047 →
Optimization of Agent Transfers in Call Blending
Patent:
6,282,283 →
Application:
09/182,430 →
Vlan Tag Transport Within a Switch
Patent:
6,414,956 →
Application:
09/466,040 →
System for managing agent assignments background of the invention
Patent:
6,278,777 →
Application:
09/505,710 →
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignors Interest.
Mar 2, 1988
From: QUELLETTE, THOMAS; RAMSAY, JOHN; DEGLIN, RICHARD N.
To: INTERNATIONAL TELESYSTEMS CORPORATION
Reel/Frame 004872/0040 →
Assignment of Assignors Interest.
Mar 8, 1988
From: RAMSAY, JOHN R.; OUELLETTE, THOMAS
To: INTERNATIONAL TELESYSTEMS CORPORATION
Reel/Frame 004872/0099 →
Assignment of Assignors Interest.
Jul 25, 1989
From: GIRGIS, BASSEM M.
To: INTERNATIONAL TELESYSTEMS CORP., 600 HERNDON PARKWAY HERNDON, VA. 22070, A VA. CORP.
Reel/Frame 005104/0794 →
Assignment of Assignors Interest.
Feb 23, 1993
From: TREFZGER, ALAN R.
To: INTERNATIONAL TELESYSTEMS CORPORATION
Reel/Frame 006468/0070 →
Security Interest
Jun 3, 1993
From: INTERNATIONAL TELEYSTEMS CORPORATION
To: SIGNET BANK/VIRGINIA
Reel/Frame 006615/0426 →
Release of Security Interest
Dec 21, 1993
From: INTERNATIONAL TELESYSTEMS CORPORATION
To: SIGNET BANK/VIRGINIA
Reel/Frame 006807/0211 →
Assignment of Assignor's Interest
May 26, 1995
From: DAVID, JOHN E.
To: EIS INTERNATIONAL, INC.
Reel/Frame 007649/0165 →
Assignment of Assignor's Interest
Feb 20, 1996
From: JORGENSEN, JACOB W.; PEAVEY, STEPHEN D.; GRAILICH,DONALD; HERON, ANDREW
To: EIS INTERNATIONAL, INC.
Reel/Frame 007871/0884 →
Assignment of Assignor's Interest
Jul 25, 1996
From: JORGENSEN, JACOB W.; TREFZGER, ALAN R.
To: EIS INTERNATIONAL, INC.
Reel/Frame 008132/0168 →
Assignment of Assignor's Interest
Jun 3, 1997
From: JORGENSEN, JACOB W.
To: EIS INTERNATIONAL, INC.
Reel/Frame 008552/0271 →
Assignment of Assignor's Interest
Mar 12, 1998
From: PUNDIT, NEIL D.; WINEBERG, JONATHAN; RAVICHANDRAN, ARUNACHALAM
To: EIS INTERNATIONAL, INC.
Reel/Frame 009032/0178 →
Assignment of Assignor's Interest
Mar 23, 1998
From: DAVID, JOHN E.; ZMUDA, PAUL
To: EIS INTERNATIONAL INC.
Reel/Frame 009062/0229 →
Assignment of Assignor's Interest
May 20, 1998
From: MARK, LAWRENCE P.; ZMUDA, PAUL
To: EIS INTERNATIONAL, INC.
Reel/Frame 009184/0922 →
Assignment of Assignor's Interest
Aug 28, 1998
From: WINEBERG, JONATHAN M.; PUNDIT, NEIL D.; RAVICHANDRAN, ARUNACHALAM
To: EIS INTERNATIONAL, INC.
Reel/Frame 009439/0471 →
Assignment of Assignor's Interest
Sep 25, 1998
From: WINEBERG, JONATHAN M.; PUNDIT, NEIL D.; RAVICHANDRAN, ARUNACHALAM
To: EIS, INTERNATIONAL, INC.
Reel/Frame 009484/0735 →
Assignment of Assignor's Interest
Apr 5, 2001
From: EIS INTERNATIONAL, INC.
To: PORTAL CONNECT, INC.
Reel/Frame 011667/0463 →
Certified Copy of Articles of Merger
Jun 26, 2001
From: PORTAL CONNECT, INC.
To: SER SOLUTIONS, INC.
Reel/Frame 011930/0694 →
Change of Name
Nov 8, 2001
From: SER SOLUTIONS, INC. (A VIRGINIA CORPORATION)
To: SER SOLUTIONS, INC. (A VIRGINIA CORPORATION)
Reel/Frame 012343/0896 →
Merger
Nov 8, 2001
From: PORTAL CONNECT, INC. (A DELAWARE CORPORATION)
To: PORTAL CONNECT, INC. ( A VIRGINIA CORPORATION)
Reel/Frame 012343/0591 →
Change of Name
Nov 8, 2001
From: PORTAL CONNECT, INC.
To: SER SOLUTIONS INC.
Reel/Frame 012343/0302 →
Release
Feb 15, 2006
From: SILICON VALLEY BANK
To: SER SOLUTIONS, INC.
Reel/Frame 017555/0155 →
Patent Security Agreement
Feb 27, 2006
From: SER SOLUTIONS, INC.
To: MAGNETAR FINANCIAL LLC
Reel/Frame 017223/0075 →
Release of Security Interest
Jan 5, 2009
From: MAGNETAR FINANCIAL LLC, BY ITS SUCCESSOR ADMINISTRATIVE AGENT, ATALAYA ADMINISTRATIVE LLC
To: SER SOLUTIONS, INC.
Reel/Frame 022052/0456 →
Merger
Oct 8, 2010
From: SER SOLUTIONS, INC.
To: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
Reel/Frame 025114/0161 →
Grant of Security Interest in U.S. Patents
Nov 10, 2010
From: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
To: WELLS FARGO TRUST CORPORATION LIMITED, AS SECURITY AGENT
Reel/Frame 025339/0904 →