Patent Assignment
Reel/Frame 025114/0161
Merger
Recorded: 2010-10-08
Pages: 12
Assignor
SER SOLUTIONS, INC.
Executed: 2008-12-31
Assignee
SIEMENS ENTERPRISE COMMUNICATIONS, INC.
1001 YAMATO ROAD, BOCA RATON, FLORIDA, 33431
Covered Properties
(22)
Call Progress Pacing
Patent:
5,179,589 →
Application:
07/800,546 →
Method for Pacing Calls to Reduce Nuisance Dalls
Patent:
5,327,491 →
Application:
08/002,612 →
System for Integrating a Stand Alone Inbound Automatic Call Distributor and a Outbound Automatic Call Dialer
Patent:
5,425,093 →
Application:
08/021,305 →
Automated Telephone Calling System
Patent:
5,430,792 →
Application:
08/218,869 →
Outbound Call Pacing Method Which Statistically Matches the Number of Calls Dialed to the Number of Available Operators
Patent:
5,640,445 →
Application:
08/451,768 →
System for Integrating a Stand Alone Inbound Automatic Call Distributor and an Outbound Automatic Call Dialer
Patent:
5,544,220 →
Application:
08/456,831 →
Calling System and Method
Patent:
5,533,103 →
Application:
08/473,941 →
System for Adding Outbound Dialing to Inbound Call Distributors
Patent:
5,687,225 →
Application:
08/526,698 →
Real-Time, on-Line, Call Verification System
Patent:
5,867,559 →
Application:
08/603,231 →
Yoice Interactive Call Center Training Method Using Actual Screens and Screen Logic
Patent:
5,757,644 →
Application:
08/686,036 →
Call Pacing Method
Patent:
5,926,528 →
Application:
08/874,279 →
Call Pacing Method
Patent:
5,907,601 →
Application:
09/045,708 →
Call Center Outbound/Inbound Balance System
Patent:
6,282,282 →
Application:
09/143,536 →
Reassignment of Agents
Patent:
6,310,951 →
Application:
09/160,047 →
Optimization of Agent Transfers in Call Blending
Patent:
6,282,283 →
Application:
09/182,430 →
Vlan Tag Transport Within a Switch
Patent:
6,414,956 →
Application:
09/466,040 →
System for managing agent assignments background of the invention
Patent:
6,278,777 →
Application:
09/505,710 →
Methods and Apparatus for Audio Data Monitoring and Evaluation Using Speech Recognition
Methods and Apparatus for Audio Data Analysis and Data Mining Using Speech Recognition
System for and Method of Automated Quality Monitoring
Methods and Apparatus for Audio Data Analysis and Data Mining Using Speech Recognition
System for and Method of Automated Quality Monitoring
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignors Interest.
Feb 23, 1993
From: TREFZGER, ALAN R.
To: INTERNATIONAL TELESYSTEMS CORPORATION
Reel/Frame 006468/0070 →
Security Interest
Jun 3, 1993
From: INTERNATIONAL TELEYSTEMS CORPORATION
To: SIGNET BANK/VIRGINIA
Reel/Frame 006615/0426 →
Release of Security Interest
Dec 21, 1993
From: INTERNATIONAL TELESYSTEMS CORPORATION
To: SIGNET BANK/VIRGINIA
Reel/Frame 006807/0211 →
Assignment of Assignor's Interest
Jul 25, 1996
From: JORGENSEN, JACOB W.; TREFZGER, ALAN R.
To: EIS INTERNATIONAL, INC.
Reel/Frame 008132/0168 →
Assignment of Assignor's Interest
Jun 3, 1997
From: JORGENSEN, JACOB W.
To: EIS INTERNATIONAL, INC.
Reel/Frame 008552/0271 →
Assignment of Assignor's Interest
Mar 23, 1998
From: DAVID, JOHN E.; ZMUDA, PAUL
To: EIS INTERNATIONAL INC.
Reel/Frame 009062/0229 →
Assignment of Assignor's Interest
Aug 28, 1998
From: WINEBERG, JONATHAN M.; PUNDIT, NEIL D.; RAVICHANDRAN, ARUNACHALAM
To: EIS INTERNATIONAL, INC.
Reel/Frame 009439/0471 →
Assignment of Assignor's Interest
Sep 25, 1998
From: WINEBERG, JONATHAN M.; PUNDIT, NEIL D.; RAVICHANDRAN, ARUNACHALAM
To: EIS, INTERNATIONAL, INC.
Reel/Frame 009484/0735 →
Assignment of Assignor's Interest
Feb 17, 2000
From: MORLEY, PETER D.; WINEBERG, JONATHAN
To: EIS INTERNATIONAL, INC.
Reel/Frame 010581/0053 →
Assignment of Assignor's Interest
May 24, 2000
From: SZCZEPANEK, ANDRE
To: TEXAS INSTRUMENTS INCORPORATED
Reel/Frame 010847/0442 →
Assignment of Assignor's Interest
Apr 5, 2001
From: EIS INTERNATIONAL, INC.
To: PORTAL CONNECT, INC.
Reel/Frame 011667/0463 →
Certified Copy of Articles of Merger
Jun 26, 2001
From: PORTAL CONNECT, INC.
To: SER SOLUTIONS, INC.
Reel/Frame 011930/0694 →
Merger
Nov 8, 2001
From: PORTAL CONNECT, INC. (A DELAWARE CORPORATION)
To: PORTAL CONNECT, INC. ( A VIRGINIA CORPORATION)
Reel/Frame 012343/0591 →
Change of Name
Nov 8, 2001
From: PORTAL CONNECT, INC.
To: SER SOLUTIONS INC.
Reel/Frame 012343/0302 →
Change of Name
Nov 8, 2001
From: SER SOLUTIONS, INC. (A VIRGINIA CORPORATION)
To: SER SOLUTIONS, INC. (A VIRGINIA CORPORATION)
Reel/Frame 012343/0896 →
Security Agreement
Nov 13, 2001
From: SER SOLUTIONS, INC.
To: SILICON VALLEY BANK
Reel/Frame 012520/0111 →
Assignment of Assignor's Interest
Feb 12, 2004
From: SCARANO, ROBERT; MARK, LAWRENCE
To: SER SOLUTIONS, INC.
Reel/Frame 014974/0857 →
Assignment of Assignor's Interest
Feb 12, 2004
From: SCARANO, ROBERT; MARK, LAWRENCE
To: SER SOLUTIONS, INC.
Reel/Frame 014978/0475 →
Assignment of Assignor's Interest
Feb 17, 2005
From: MARK, LAWRENCE; GIORDANO, GEOFFREY J.; SCARANO, ROBERT; LAMBERT, KORI
To: SER SOLUTIONS, INC.
Reel/Frame 016276/0558 →
Release
Feb 15, 2006
From: SILICON VALLEY BANK
To: SER SOLUTIONS, INC.
Reel/Frame 017555/0155 →
Patent Security Agreement
Feb 27, 2006
From: SER SOLUTIONS, INC.
To: MAGNETAR FINANCIAL LLC
Reel/Frame 017223/0075 →
Security Agreement
Oct 18, 2007
From: SER SOLUTIONS, INC.
To: ATALAYA ADMINISTRATIVE LLC
Reel/Frame 019983/0449 →
Assignment of Assignor's Interest
Mar 7, 2008
From: SCARANO, ROBERT; MARK, LAWRENCE
To: SER SOLUTIONS, INC.
Reel/Frame 020617/0045 →
Release of Security Interest
Jan 5, 2009
From: ATALAYA ADMINISTRATIVE LLC (AS SUCCESSOR ADMINISTRATIVE AGENT TO MAGNETAR FINANCIAL LLC)
To: SER SOLUTIONS, INC.
Reel/Frame 022054/0875 →
Release of Security Interest
Jan 5, 2009
From: MAGNETAR FINANCIAL LLC, BY ITS SUCCESSOR ADMINISTRATIVE AGENT, ATALAYA ADMINISTRATIVE LLC
To: SER SOLUTIONS, INC.
Reel/Frame 022052/0456 →