Patent Assignment
Reel/Frame 024505/0128
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded: 2010-06-09
Received: 2010-06-09
Pages: 5
Assignee
ZEFON INTERNATIONAL, INC.
5350 SW 1ST LANE, OCALA, FL, 34474, UNITED STATES
Covered Applications
(36)
CATHETER ANCHOR PAD WITH RELEASE LAYER
App. No. 29/316,039
→
CATHETER ANCHOR PAD WITH RELEASE LAYER
App. No. 29/316,038
→
METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES
App. No. 11/669,349
→
APPARATUS AND METHOD FOR COLLECTING AND DISPLAYING INFORMATION IN A WORKFLOW SYSTEM
App. No. 11/012,391
→
DYNAMIC LOCALIZATION FOR DOCUMENTS USING LANGUAGE SETTING
App. No. 11/008,829
→
METHOD OF QUEUING REQUESTS TO ACCESS A COMMUNICATIONS NETWORK
App. No. 10/660,881
→
SKILL BASED CHAT FUNCTION IN A COMMUNICATION SYSTEM
App. No. 10/649,539
→
PERSONALITY BASED MATCHING OF CALLERS TO AGENTS IN A COMMUNICATION SYSTEM
App. No. 10/304,872
→
CONTACT CENTER AUTOPILOT ARCHITECTURE
App. No. 10/260,831
→
METHOD AND APPARATUS FOR DETECTING ECHO CANCELLERS
App. No. 10/261,058
→
METHOD SELECTING ACTIONS OR PHASES FOR AN AGENT BY ANALYZING CONVERSATION CONTENT AND EMOTIONAL INFLECTION
App. No. 10/259,359
→
BEST PRACTICES LEARNING FOR AGENTS IN A COMMUNICATION SYSTEM
App. No. 10/259,358
→
THIRD PARTY COACHING FOR AGENTS IN A COMMUNICATION SYSTEM
App. No. 10/259,356
→
METHOD AND APPARATUS FOR ASSIGNING PRIORITIES BY APPLYING DYNAMICALLY-CHANGEABLE BUSINESS RULES
App. No. 10/253,120
→
USER INVOKED DIRECTED OUTDIAL METHOD AND APPARATUS
App. No. 10/196,775
→
WEB CALLBACK THROUGH MULTIMEDIA DEVICES
App. No. 10/156,406
→
CONTACT CENTER DYNAMIC RECORD DELIVERY
App. No. 10/151,489
→
METHOD AND APPARATUS FOR AGENT OPTIMIZATION USING SPEECH SYNTHESIS AND RECOGNITION
App. No. 10/150,890
→
CONTACT CENTER DATA INTEGRATION WITH ENTERPRISE APPLICATIONS
App. No. 10/114,487
→
ADAPTIVE TRANSACTION GUIDANCE
App. No. 10/103,454
→
CUSTOMER TOUCH-POINT SCORING SYSTEM
App. No. 10/096,235
→
SYSTEM AND METHOD FOR PREDICTIVE CONTACTS
App. No. 10/078,049
→
METHOD OF PROVIDING BACKGROUND AND VIDEO PATTERNS
App. No. 10/027,197
→
TELEPHONY SYSTEM PAGING SYSTEM AND METHOD
App. No. 09/998,249
→
METHOD AND SYSTEM FOR ROUTING TRANSACTIONS IN AN AUTOMATIC CALL DISTRIBUTION SYSTEM BASED ON NON-VOICE DIALOG AGENT SKILL SET
App. No. 09/995,027
→
METHOD AND APPARATUS FOR PROVIDING MUSIC TO AN AGENT DURING NON-VOICE DIALOG COMMUNICATION IN AN AUTOMATIC CALL DISTRIBUTOR SYSTEM
App. No. 10/008,175
→
METHOD OF OPTIMIZING CALL CENTER RESOURCES BASED UPON STATISTICS
App. No. 09/992,367
→
METHOD OF DELIVERING ENTERPRISE DATA THROUGH A CALL CENTER
App. No. 10/011,578
→
TRANSFER OF AN INTERNET CHAT SESSION BETWEEN SERVERS
App. No. 09/981,317
→
STREAMING ANNOUNCEMENTS TO AGENTS OF AN ACD
App. No. 09/966,688
→
CONTACT CENTER AUTOPILOT ALGORITHMS
App. No. 09/961,875
→
SYSTEM AND METHOD FOR ASSOCIATING INTERACTIVE VOICE RESPONSE UNIT DATA TO A TELEPHONE CALL USING AUTOMATIC NUMBER IDENTIFIERS
App. No. 09/943,587
→
DYNAMIC HELP OPTION FOR INTERNET CUSTOMERS
App. No. 09/885,717
→
MULTI-SITE RESPONSIBILITY-BASED ROUTING
App. No. 09/879,423
→
PACKET PRIORITIZING VOICE OVER PACKET NETWORK PHONE AND SYSTEM
App. No. 09/846,544
→
CUSTOMER INTERACTION SYSTEM
App. No. 09/827,848
→