Granted Patent
Utility
US 7,151,826
· Confirmation No. 4934
THIRD PARTY COACHING FOR AGENTS IN A COMMUNICATION SYSTEM
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2006-11-29 | ISSUE.NTF |
Issue Notification | 1 | View | |
| 2006-11-03 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2006-10-24 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 3 | View | |
| 2006-10-24 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 1 | View | |
| 2006-10-24 | 1449 |
List of References cited by applicant and considered by examiner | 2 | View | |
| 2006-10-24 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 1 | View | |
| 2006-10-24 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2006-09-07 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 5 | View | |
| 2006-08-11 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2006-08-11 | CLM |
Claims | 6 | View | |
| 2006-08-11 | REM |
Applicant Arguments/Remarks Made in an Amendment | 2 | View | |
| 2006-08-11 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2006-08-11 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2006-08-11 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2006-04-19 | CTNF |
Non-Final Rejection | 5 | View | |
| 2006-04-19 | FWCLM |
Index of Claims | 1 | View | |
| 2006-04-19 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2006-04-19 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2006-02-23 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2006-02-23 | CLM |
Claims | 6 | View | |
| 2006-02-23 | REM |
Applicant Arguments/Remarks Made in an Amendment | 2 | View | |
| 2006-02-23 | RCEX |
Request for Continued Examination (RCE) | 1 | View | |
| 2006-02-23 | XT/ |
Extension of Time | 1 | View | |
| 2006-02-23 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2005-10-19 | CTFR |
Final Rejection | 14 | View | |
| 2005-10-19 | 892 |
List of references cited by examiner | 1 | View | |
| 2005-10-19 | FWCLM |
Index of Claims | 1 | View | |
| 2005-10-19 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2005-10-12 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2005-07-25 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 2 | View | |
| 2005-07-25 | CLM |
Claims | 7 | View | |
| 2005-07-25 | REM |
Applicant Arguments/Remarks Made in an Amendment | 5 | View | |
| 2005-07-25 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2005-06-07 | CTNF |
Non-Final Rejection | 11 | View | |
| 2005-06-07 | 892 |
List of references cited by examiner | 1 | View | |
| 2005-06-07 | FWCLM |
Index of Claims | 1 | View | |
| 2005-06-07 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2005-05-05 | RCEX |
Request for Continued Examination (RCE) | 1 | View | |
| 2005-05-05 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2005-05-05 | CLM |
Claims | 7 | View | |
| 2005-05-05 | REM |
Applicant Arguments/Remarks Made in an Amendment | 5 | View | |
| 2005-05-05 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2005-03-10 | CTFR |
Final Rejection | 12 | View | |
| 2005-03-10 | 892 |
List of references cited by examiner | 1 | View | |
| 2005-03-10 | FWCLM |
Index of Claims | 1 | View | |
| 2005-03-10 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2004-10-29 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 2 | View | |
| 2004-10-29 | CLM |
Claims | 9 | View | |
| 2004-10-29 | REM |
Applicant Arguments/Remarks Made in an Amendment | 2 | View | |
| 2004-10-29 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2004-07-29 | CTNF |
Non-Final Rejection | 9 | View | |
| 2004-07-29 | 892 |
List of references cited by examiner | 1 | View | |
| 2004-07-16 | SRNT |
Examiner's search strategy and results | 15 | View | |
| 2002-11-19 | PEFR |
Applicant Response to Pre-Exam Formalities Notice | 5 | View | |
| 2002-11-19 | OATH |
Oath or Declaration filed | 4 | View | |
| 2002-10-30 | PEFN |
Pre-Exam Formalities Notice | 1 | View | |
| 2002-09-27 | TRNA |
Transmittal of New Application | 4 | View | |
| 2002-09-27 | ADS |
Application Data Sheet | 3 | View | |
| 2002-09-27 | SPEC |
Specification | 19 | View | |
| 2002-09-27 | CLM |
Claims | 7 | View | |
| 2002-09-27 | ABST |
Abstract | 1 | View | |
| 2002-09-27 | DRW |
Drawings-only black and white line drawings | 5 | View | |
| 2002-09-27 | OATH |
Oath or Declaration filed | 4 | View | |
| 2002-09-27 | LET. |
Miscellaneous Incoming Letter | 1 | View | |
| 2002-09-27 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 1 | View | |
| 2002-09-27 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2002-09-27 | FWCLM |
Index of Claims | 1 | View | |
| 2002-09-27 | TRNA |
Transmittal of New Application | 4 | View | |
| 2002-09-27 | DRW |
Drawings-only black and white line drawings | 5 | View | |
| 2002-09-27 | SPEC |
Specification | 19 | View | |
| 2002-09-27 | CLM |
Claims | 7 | View | |
| 2002-09-27 | ABST |
Abstract | 1 | View | |
| 2002-09-27 | OATH |
Oath or Declaration filed | 4 | View | |
| 2002-09-27 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2002-09-27 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2002-09-27 | ADS |
Application Data Sheet | 3 | View | |
| 2002-09-27 | 136A |
Authorization for Extension of Time all replies | 4 | View |
Inventors
Craig R. Shambaugh
Wheaton, IL
Roger A. Sumner
Batavia, IL
Mark J. Power
Carol Stream, IL
Carlo Bonifazi
Woodridge, IL
Jeffrey D. Hodson
Wheaton, IL
Mark J. Michelson
Elburn, IL
Robert P. Beckstrom
Bolingbrook, IL
Anthony J. Dezonno
Bloomingdale, IL
Attorneys & Agents of Record
Classification
USPC
379/265.02
H04M3/51
H04M3/5175
Prosecution
- Examiner
- BUI, BING Q
- Art Unit
- 2614
- Customer No.
- 24628
- Docket No.
- 6065-85067
- Confirmation No.
- 4934
Publication
- Pub. No.
- US20040062363A1
- Pub. Date
- 2004-04-01
Patent Term Adjustment
-85days
No related applications found.
from
JEFFRIES FINANCE LLC
RELEASE OF SECURITY INTEREST IN PATENT COLLATERAL
Recorded 2024-04-08
from
JEFFRIES FINANCE LLC
RELEASE OF SECURITY INTEREST IN PATENT COLLATERAL
Recorded 2024-04-08
ASPECT SOFTWARE PARENT, INC.,
ASPECT SOFTWARE, INC.,
DAVOX INTERNATIONAL HOLDINGS LLC,
VOICEOBJECTS HOLDINGS INC.,
VOXEO PLAZA TEN, LLC
RELEASE OF SECURITY INTEREST
Recorded 2021-06-04
FIRST LIEN PATENT SECURITY AGREEMENT
Recorded 2021-05-06
SECOND LIEN PATENT SECURITY AGREEMENT
Recorded 2021-05-06
from
ASPECT SOFTWARE PARENT, INC.,
ASPECT SOFTWARE, INC.,
DAVOX INTERNATIONAL HOLDINGS LLC,
VOICEOBJECTS HOLDINGS INC.,
VOXEO PLAZA TEN, LLC
SECURITY INTEREST
Recorded 2016-06-16
RELEASE OF SECURITY INTEREST
Recorded 2016-06-14
RELEASE OF SECURITY INTEREST
Recorded 2016-06-14
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2014-11-20
SECURITY INTEREST
Recorded 2010-06-29
ASPECT COMMUNICATIONS CORPORATION,
ASPECT SOFTWARE, INC.,
FIRSTPOINT CONTACT TECHNOLOGIES, LLC,
ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
RELEASE OF SECURITY INTEREST
Recorded 2010-06-08
ASPECT COMMUNICATIONS CORPORATION,
ASPECT SOFTWARE, INC.,
FIRSTPOINT CONTACT TECHNOLOGIES, LLC,
ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
RELEASE OF SECURITY INTEREST
Recorded 2010-06-07
SECURITY AGREEMENT
Recorded 2006-08-11
RELEASE OF SECURITY INTEREST
Recorded 2006-07-27
CHANGE OF NAME
Recorded 2006-06-22
SECURITY AGREEMENT
Recorded 2005-11-15
SECURITY INTEREST
Recorded 2005-11-02
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2004-09-01
from
BECKSTROM, ROBERT P.,
BONIFAZI, CARLO,
DEZONNO, ANTHONY J.,
HODSON, JEFFREY D.,
MICHELSON, MARK J.,
SHAMBAUGH, CRAIG R.,
POWER, MARK J.,
SUMNER, ROGER A.
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2002-11-19
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Quick Facts
- Patent No.
- US 7,151,826
- App. No.
- 10/259,356
- Filed
- 2002-09-27
- Granted
- 2006-12-19
- Pub. No.
- US20040062363A1
- Examiner
- BUI, BING Q
- Art Unit
- 2614
- PTA
- -85 days
External Links