Granted Patent
Utility
US 6,868,153
· Confirmation No. 6632
CUSTOMER TOUCH-POINT SCORING SYSTEM
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2005-05-23 | COCOUT |
Certificate of Correction - Post Issue Communication | 4 | View | |
| 2005-03-29 | COCIN |
Request for Certificate of Correction | 5 | View | |
| 2004-12-23 | IFEE |
Issue Fee Payment (PTO-85B) | 2 | View | |
| 2004-12-14 | C.AD |
Change of Address | 1 | View | |
| 2004-11-05 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 3 | View | |
| 2004-11-05 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 3 | View | |
| 2004-11-05 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2004-11-05 | 892 |
List of references cited by examiner | 1 | View | |
| 2004-11-05 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2004-11-05 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 1 | View | |
| 2004-11-05 | FWCLM |
Index of Claims | 1 | View | |
| 2004-11-05 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2004-10-15 | LET. |
Miscellaneous Incoming Letter | 1 | View | |
| 2004-09-28 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2004-03-12 | STATUS.LET |
Request for status of Application | 1 | View | |
| 2003-09-11 | STATUS.LET |
Request for status of Application | 1 | View | |
| 2002-04-15 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 3 | View | |
| 2002-04-15 | FOR |
Foreign Reference | 42 | View | |
| 2002-04-15 | FOR |
Foreign Reference | 18 | View | |
| 2002-04-15 | FOR |
Foreign Reference | 14 | View | |
| 2002-03-12 | TRNA |
Transmittal of New Application | 6 | View | |
| 2002-03-12 | ADS |
Application Data Sheet | 4 | View | |
| 2002-03-12 | SPEC |
Specification | 13 | View | |
| 2002-03-12 | CLM |
Claims | 8 | View | |
| 2002-03-12 | ABST |
Abstract | 1 | View | |
| 2002-03-12 | DRW |
Drawings-only black and white line drawings | 2 | View | |
| 2002-03-12 | OATH |
Oath or Declaration filed | 4 | View | |
| 2002-03-12 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2002-03-12 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2002-03-12 | WCLM |
Claims Worksheet (PTO-2022) | 1 | View |
Inventors
Anthony Dezonno
Bloomingdale, IL
Jeffrey Hodson
Wheaton, IL
Roger Sumner
Batavia, IL
Carlo Bonifazi
Woodridge, IL
Mark Michelson
Elburn, IL
Robert Beckstrom
Bolingbrook, IL
Mark Powers
Carol Stream, IL
Craig Shambaugh
Wheaton, IL
Attorneys & Agents of Record
Classification
USPC
379/265.06
H04M3/51
H04M3/2218
H04M3/5175
H04M2201/12
Prosecution
- Examiner
- HONG, HARRY S
- Art Unit
- 2642
- Customer No.
- 24628
- Docket No.
- 6065-85070
- Confirmation No.
- 6632
Publication
- Pub. No.
- US20030174829A1
- Pub. Date
- 2003-09-18
Patent Term Adjustment
0days
No related applications found.
from
JEFFRIES FINANCE LLC
RELEASE OF SECURITY INTEREST IN PATENT COLLATERAL
Recorded 2024-04-08
from
JEFFRIES FINANCE LLC
RELEASE OF SECURITY INTEREST IN PATENT COLLATERAL
Recorded 2024-04-08
ASPECT SOFTWARE PARENT, INC.,
ASPECT SOFTWARE, INC.,
DAVOX INTERNATIONAL HOLDINGS LLC,
VOICEOBJECTS HOLDINGS INC.,
VOXEO PLAZA TEN, LLC
RELEASE OF SECURITY INTEREST
Recorded 2021-06-04
FIRST LIEN PATENT SECURITY AGREEMENT
Recorded 2021-05-06
SECOND LIEN PATENT SECURITY AGREEMENT
Recorded 2021-05-06
from
ASPECT SOFTWARE PARENT, INC.,
ASPECT SOFTWARE, INC.,
DAVOX INTERNATIONAL HOLDINGS LLC,
VOICEOBJECTS HOLDINGS INC.,
VOXEO PLAZA TEN, LLC
SECURITY INTEREST
Recorded 2016-06-16
RELEASE OF SECURITY INTEREST
Recorded 2016-06-14
RELEASE OF SECURITY INTEREST
Recorded 2016-06-14
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2014-11-20
SECURITY INTEREST
Recorded 2010-06-29
ASPECT COMMUNICATIONS CORPORATION,
ASPECT SOFTWARE, INC.,
FIRSTPOINT CONTACT TECHNOLOGIES, LLC,
ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
RELEASE OF SECURITY INTEREST
Recorded 2010-06-08
ASPECT COMMUNICATIONS CORPORATION,
ASPECT SOFTWARE, INC.,
FIRSTPOINT CONTACT TECHNOLOGIES, LLC,
ASPECT SOFTWARE INTERMEDIATE HOLDINGS, INC.
RELEASE OF SECURITY INTEREST
Recorded 2010-06-07
SECURITY AGREEMENT
Recorded 2006-08-11
RELEASE OF SECURITY INTEREST
Recorded 2006-07-27
CHANGE OF NAME
Recorded 2006-06-22
SECURITY AGREEMENT
Recorded 2005-11-15
SECURITY INTEREST
Recorded 2005-11-02
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2004-09-01
from
BONIFAZI, CARLO,
DEZONNO, ANTHONY,
POWER, MARK J.,
SUMNER, ROGER,
HODSON, JEFF,
BECKSTROM, ROBERT,
MICHELSON, MARK,
SCHAMBAUGH, CRAIG
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2002-03-12
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Quick Facts
- Patent No.
- US 6,868,153
- App. No.
- 10/096,235
- Filed
- 2002-03-12
- Granted
- 2005-03-15
- Pub. No.
- US20030174829A1
- Examiner
- HONG, HARRY S
- Art Unit
- 2642
- PTA
- 0 days
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