Patent Assignment
Reel/Frame 028996/0328
Assignment of Assignor's Interest
Recorded: 2012-09-20
Pages: 7
Assignors
CONWAY, KELLY
Executed: 2008-11-03
BROWN, DOUGLAS
Executed: 2008-10-17
WARFORD, ROGER
Executed: 2008-10-22
GUSTAFSON, DAVID
Executed: 2008-10-15
DANSON, CHRISTOPHER
Executed: 2008-10-17
Assignee
ELOYALTY CORPORATION
150 FIELD DRIVE, SUITE 250, LAKE FOREST, ILLINOIS, 60045
Covered Property
(1)
Methods and Systems for Determining Segments of a Telephonic Communication Between a Customer and a Contact Center to Classify Each Segment of the Communication, Assess Negotiations, and Automate Setup Time Calculation
Related Assignments
(4)
Other recorded transfers of the patent in this record — the chain of ownership.
Change of Name
Jun 2, 2011
From: ELOYALTY CORPORATION
To: MATTERSIGHT CORPORATION
Reel/Frame 026381/0985 →
Intellectual Property Security Agreement
Aug 10, 2016
From: MATTERSIGHT CORPORATION
To: HERCULES CAPITAL, INC.
Reel/Frame 039646/0013 →
Security Interest
Jul 14, 2017
From: MATTERSIGHT CORPORATION
To: THE PRIVATEBANK AND TRUST COMPANY
Reel/Frame 043200/0001 →
Release of Security Interest
Jul 17, 2017
From: HERCULES CAPITAL, INC.
To: MATTERSIGHT CORPORATION
Reel/Frame 043215/0973 →