IP Library › Assignment 035812/0507
Patent Assignment
Reel/Frame 035812/0507

Amendment

Recorded: 2015-06-02 Pages: 19
Assignor
NOBLE SYSTEMS CORPORATION
Executed: 2015-05-28
Assignee
WELLS FARGO CAPITAL FINANCE, LLC
2450 COLORADO AVENUE, SUITE 3000 WEST, SANTA MONICA, CALIFORNIA, 90404
Covered Properties (87)
System and Method for Preemptive Goals Based Routing of Contact Records
Application: 14/636,277 →
System and Method for Preemptive Goals Based Routing of Contact Records
Patent: 46,478 →
Application: 14/636,301 →
Method and System for Distributing Outbound Telephone Calls
Patent: 46,467 →
Application: 14/636,232 →
Method and System for Distributing Outbound Telephone Calls
Patent: 46,420 →
Application: 14/636,242 →
Using Location Based Services for Determining a Calling Window
Patent: 9,350,861 →
Application: 14/194,941 →
Managing Electronic Consent for Calling Campaigns
Patent: 9,602,663 →
Application: 14/299,591 →
Using Quick Response Codes to Generate An Electronic Consent Database
Patent: 9,256,774 →
Application: 13/461,541 →
Calling Party Number Selection For Outbound Calls
Patent: 9,154,614 →
Application: 13/572,850 →
Integrating Two-Dimensional Barcodes and Embedded Links with Call Center Operation
Patent: 9,172,783 →
Application: 14/242,081 →
Using Two-Dimensional Barcodes with General Purpose Reloadable Cards to Facilitate Access to a Contact Center
Patent: 9,077,828 →
Application: 13/525,994 →
Addressing Trunk-Related Resource Deficiencies for a Predictive Dialer Using a Dynamic Pacing Algorithm
Patent: 9,813,559 →
Application: 14/277,340 →
Monitoring Schedule Adherence of Call Center Agents
Application: 13/606,725 →
Variable Length Protocol Using Serialized Payload with Compression Support
Patent: 9,723,091 →
Application: 13/672,950 →
Agent-Centric Processing of Prioritized Outbound Contact Lists
Patent: 9,083,800 →
Application: 14/541,194 →
Training Portal for Call Center Agent Training
Application: 13/683,145 →
Identifying Information Resources for Contact Center Agents Based on Analytics
Patent: 9,116,951 →
Application: 14/604,008 →
Identifying Information Resources for Contact Center Agents Based on Analytics
Patent: 9,386,153 →
Application: 14/624,637 →
Determining Calling Windows for Called Telephone Numbers
Patent: 9,172,798 →
Application: 13/719,879 →
Fulfilling a Contact Center Agent Resource Deficiency
Application: 13/742,024 →
Publication: US US20140200941A1
Determining A Call Abandonment Rate Using a Speech Analytics System
Patent: 9,031,212 →
Application: 14/161,011 →
Determining Whether the Local Time for a Location Where a Mobile Device is Located is Within a Calling Window of Time
Patent: 9,313,632 →
Application: 14/529,220 →
Determining Whether the Local Time Where a Mobile Device is Located is Within a Calling Window of Time
Patent: 9,325,841 →
Application: 14/557,500 →
Protecting Sensitive Information Provided by a Party to a Contact Center
Patent: 9,307,084 →
Application: 14/445,501 →
Providing Compliance Enforcement for Manually Dialed Wireless Numbers in a Contact Center
Patent: 9,203,964 →
Application: 14/246,210 →
Equitable Shift Rotation and Efficient Assignment Mechanisms For Contact Center Agents
Patent: 9,082,094 →
Application: 13/927,682 →
Management System for Using Speech Analytics To Enhance Contact Center Agent Conformance
Patent: 9,225,833 →
Application: 13/949,467 →
Functions and Associated Communication Capabilities for a Speech Analytics Component to Support Agent Compliance in a Call Center
Patent: 9,602,665 →
Application: 13/968,692 →
Automatic Calling List Scheduler
Patent: 9,426,281 →
Application: 14/018,809 →
Predicting Outcomes for Events Based On Voice Characteristics and Content of a Contact Center Communication
Patent: 9,472,188 →
Application: 14/080,925 →
Configuring Contact Center Components for Real Time Speech Analytics
Patent: 9,456,083 →
Application: 14/073,083 →
Architecture for Processing Real Time Event Notifications from a Speech Analytics System
Patent: 9,779,760 →
Application: 14/080,912 →
Therapeutic DLL4 Binding Proteins
Patent: 9,132,190 →
Application: 14/090,778 →
Publication: US US20140093521A1
Using A Speech Analytics System To Control Recording Contact Center Calls In Various Contexts
Patent: 9,154,623 →
Application: 14/088,763 →
Using a Speech Analytics System to Control a Secure Audio Bridge During a Payment Transaction
Patent: 9,407,758 →
Application: 14/172,993 →
Using a Speech Analytics System to Offer Callbacks
Patent: 9,191,508 →
Application: 14/186,404 →
Using A Speech Analytics System to Control Whisper Audio
Patent: 9,674,357 →
Application: 14/183,083 →
Using A Speech Analytics System To Control Pre-Recorded Scripts for Debt Collection Calls
Patent: 9,210,262 →
Application: 14/192,091 →
Processing Stored Voice Messages to Identify Non-Semantic Message Characteristics
Patent: 9,363,378 →
Application: 14/219,171 →
Contact Center Speech Analytics System Having Multiple Speech Analytics Engines
Patent: 9,014,364 →
Application: 14/230,328 →
Contact Center Speech Analytics System Having Multiple Speech Analytics Engines
Patent: 9,299,343 →
Application: 14/661,676 →
Properly Ascertaining Shift-Related Work Deficiencies of Contact Center Agents
Patent: 9,100,483 →
Application: 14/284,853 →
Measuring Contact Center Agent Effectiveness Using a Predictive Model
Patent: 9,894,205 →
Application: 14/494,041 →
Managing Contact Attempts to an Account in a Contact Center
Patent: 9,456,085 →
Application: 14/333,969 →
Best Time to Call Parties Having Multiple Contacts
Patent: 9,319,525 →
Application: 14/311,432 →
Regulate the Charging of a Mobile Device
Patent: 9,431,842 →
Application: 14/454,938 →
Sending Callback Text Messages from a Contact Center
Patent: 9,065,915 →
Application: 14/511,616 →
Dialing Wireless Skip-Trace Numbers in a Contact Center
Patent: 9,037,119 →
Application: 14/494,171 →
Dialing A Telephone Number Subject to an Autodialer Prohibition in a Contact Center
Patent: 9,036,811 →
Application: 14/535,620 →
Dynamic Display of Real Time Speech Analytics Agent Alert Indications in a Contact Center
Patent: 9,160,853 →
Application: 14/572,957 →
Checkpoint Widget for Indicating Checkpoint Status Information to an Agent in a Contact Center
Patent: 9,112,974 →
Application: 14/621,999 →
Reviewing Call Checkpoints In Agent Call Recordings in a Contact Center
Patent: 9,160,854 →
Application: 14/632,450 →
Equitable Shift Rotation and Efficient Assignment Mechanisms For Contact Center Agents
Patent: 9,123,009 →
Application: 14/632,199 →
Mapping ISDN Cause Codes in a Contact Center for Improved Tracking of Call Attempts
Patent: 9,137,369 →
Application: 14/672,834 →
Dialing a Telephone Number Subject to an Autodialer Prohibition in a Contact Center
Patent: 9,521,256 →
Application: 14/682,337 →
Identifying Information Resources For Contact Center Agents Based On Analytics
Patent: 9,020,920 →
Application: 13/708,283 →
Multi-Component Viewing Tool for Contact Center Agents
Patent: 9,880,807 →
Application: 13/944,954 →
Processing an Outbound Call Campaign Having Multiple Abandonment Rates
Patent: 9,020,141 →
Application: 14/590,029 →
Generating Communication Forecasts and Schedules Based on Multiple Outbound Campaigns
Patent: 8,391,466 →
Application: 13/556,961 →
Learning Management System for Call Center Agents
Patent: 8,535,059 →
Application: 13/624,023 →
Multi-Component Viewing Tool for Contact Center Agents
Patent: 8,537,983 →
Application: 13/790,947 →
Revising Outbound Forecasts and Corresponding Schedules Based On Performance Data
Patent: 8,553,873 →
Application: 13/688,716 →
Unpaid Break Time for Contact Center Agents
Patent: 8,594,303 →
Application: 13/838,913 →
Forced Schedule Adherence for Contact Center Agents
Patent: 8,644,489 →
Application: 13/841,376 →
Communication Analytics Training Management System for Call Center Agents
Patent: 8,649,499 →
Application: 13/678,759 →
Agent-Centric Processing of Prioritized Outbound Contact Lists
Patent: 8,654,964 →
Application: 13/705,555 →
Feedback Control of a Predictive Dialer Using Telemarketing Call Abandonment Rates
Patent: 8,681,955 →
Application: 13/758,056 →
Management System for Using Speech Analytics to Enhance Agent Compliance for Debt Collection Calls
Patent: 8,693,644 →
Application: 13/949,764 →
Early Scheduled Break Allowance for Contact Center Agents
Patent: 8,731,174 →
Application: 14/146,231 →
Providing Compliance Enforcement for Manually Dialed Wireless Numbers in a Contact Center
Patent: 8,738,076 →
Application: 13/902,130 →
Unpaid Break Time for Contact Center Agents
Patent: 8,761,375 →
Application: 14/056,225 →
Integrating Embedded Links with Call Center Operation
Patent: 8,774,391 →
Application: 13/940,628 →
Manipulating Resources Embedded in a Dynamic-Link Library
Patent: 8,776,031 →
Application: 13/570,533 →
Managing Electronic Consent for Calling Campaigns
Patent: 8,781,107 →
Application: 13/971,093 →
Integrating Two-Dimensional Barcodes and Embedded Links with Call Center Operation
Patent: 8,787,953 →
Application: 13/957,094 →
Reporting Unavailable Trunk-Related Resources For a Predictive Dialer Using a Dynamic Pacing Algorithm
Patent: 8,811,581 →
Application: 14/170,713 →
Protecting Sensitive Information Provided By A Party To A Contact Center
Patent: 8,831,204 →
Application: 13/861,102 →
Downloadable Training Content For Contact Center Agents
Patent: 8,834,175 →
Application: 13/744,895 →
Managing Reserve Agents In A Contact Center
Patent: 8,867,728 →
Application: 13/713,625 →
Publication: US US20140169548A1
Recording Contact Center Calls in Various Consent Contexts
Patent: 8,873,720 →
Application: 13/766,462 →
Customized Dialing Procedures for Outbound Calls
Patent: 8,909,198 →
Application: 13/719,800 →
Agent-Centric Processing of Prioritized Outbound Contact Lists
Patent: 8,917,852 →
Application: 14/149,137 →
Determining Whether the Local Time for a Location Where a Mobile Device is Located is Within a Calling Window of Time
Patent: 8,934,870 →
Application: 13/755,015 →
Fulfilling Staffing Requirements via an Interactive Voice Response System
Patent: 8,935,172 →
Application: 13/665,298 →
Fulfilling Staffing Requirements via an Interactive Voice Response System
Patent: 8,965,779 →
Application: 14/556,671 →
Providing Compliance Enforcement For Manually Dialed Wireless Numbers In A Contact Center
Patent: 8,989,814 →
Application: 13/958,011 →
Publication: US US20140315521A1
Processing an Outbound Call Campaign Having Multiple Abandonment Rates
Patent: 8,995,648 →
Application: 13/918,294 →
System and Method for Common Account Based Routing of Contact Records
Patent: 44,979 →
Application: 13/668,380 →
Related Assignments (25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest May 3, 2012
From: KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 028152/0298 →
Assignment of Assignor's Interest Jun 18, 2012
From: KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 028395/0466 →
Amendment Number One to Patent Security Agreement Jul 17, 2012
From: NOBLE SYSTEMS CORPORATION
To: WELLS FARGO CAPITAL FINANCE, INC., FORMERLY KNOWN AS WELLS FARGO FOOTHILL, INC., AS AGENT
Reel/Frame 028572/0164 →
Assignment of Assignor's Interest Aug 13, 2012
From: TRINIDAD, JUDERIC; ABBOTT, THEODORE RAY, II; FIELDS, RUBY AMASTHA
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 028773/0405 →
Assignment of Assignor's Interest Sep 7, 2012
From: OUIMETTE, JASON P.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 028917/0432 →
Corrective Assignment to Correct the Property Application Number from 13525944 to 13525994 Previously Recorded on Reel 028572 Frame 0164. Assignor(S) Hereby Confirms the Security Interest. Oct 26, 2012
From: NOBLE SYSTEMS CORPORATION
To: WELLS FARGO CAPITAL FINANCE, INC., FORMERLY KNOWN AS WELLS FARGO FOOTHILL, INC., AS AGENT
Reel/Frame 029201/0719 →
Assignment of Assignor's Interest Nov 9, 2012
From: GOODWIN, MICHAEL CHRISTOPHER FRANCES; KROCK, ANDREW MICHAEL
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 029269/0796 →
Assignment of Assignor's Interest Nov 21, 2012
From: MCDANIEL, PATRICK M., MR.; KOSTER, KARL H., MR.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 029336/0297 →
Assignment of Assignor's Interest Dec 19, 2012
From: OUIMETTE, JASON P.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 029500/0775 →
Assignment of Assignor's Interest Jan 15, 2013
From: MCDANIEL, PATRICK M.; KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 029633/0124 →
Assignment of Assignor's Interest Jun 26, 2013
From: ETTER, THOMAS J; ETTER, DEENA S; KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 030691/0306 →
Assignment of Assignor's Interest Jul 24, 2013
From: KOSTER, KARL H.; OUIMETTE, JASON P.; BLACKWELL, JENNIFER L.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 030865/0344 →
Assignment of Assignor's Interest Mar 3, 2014
From: LEARY, HOWARD S., II.; NEUER, ELLWOOD I., III.; OUIMETTE, JASON P.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 032334/0910 →
Assignment of Assignor's Interest Apr 1, 2014
From: KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 032572/0695 →
Assignment of Assignor's Interest Apr 7, 2014
From: NEUER, ELLWOOD I.; HITCHCOCK, CHAD
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 032613/0467 →
Assignment of Assignor's Interest May 14, 2014
From: NOBLE, JAMES K., JR.; HAGGERTY, CHRISTOPHER S.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 032887/0055 →
Assignment of Assignor's Interest Jul 29, 2014
From: PYCKO, MARCIN; KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 033412/0171 →
Assignment of Assignor's Interest Oct 31, 2014
From: OUIMETTE, JASON P.; KOSTER, KARL H.; HAGGERTY, CHRISTOPHER S.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 034077/0756 →
Assignment of Assignor's Interest Nov 14, 2014
From: NOBLE, JR., JAMES K.; KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 034170/0069 →
Assignment of Assignor's Interest Dec 2, 2014
From: NOBLE, JR., JAMES K.; OUIMETTE, JASON P.; KOSTER, KARL H.; HAGGERTY, CHRISTOPHER S.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 034298/0666 →
Assignment of Assignor's Interest Jan 23, 2015
From: HAGGERTY, CHRISTOPHER S.; KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 034801/0056 →
Assignment of Assignor's Interest Feb 18, 2015
From: KOSTER, KARL H.; HAGGERTY, CHRISTOPHER S.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 034977/0099 →
Security Interest Apr 23, 2020
From: NOBLE SYSTEMS CORPORATION
To: WELLS FARGO CAPITAL FINANCE, LLC
Reel/Frame 052495/0287 →
First Lien Patent Security Agreement May 6, 2021
From: NOBLE SYSTEMS CORPORATION; ASPECT SOFTWARE, INC.
To: JEFFERIES FINANCE LLC
Reel/Frame 057261/0093 →
Second Lien Patent Security Agreement May 6, 2021
From: NOBLE SYSTEMS CORPORATION; ASPECT SOFTWARE, INC.
To: JEFFERIES FINANCE LLC
Reel/Frame 057674/0664 →