Patent Assignment
Reel/Frame 052495/0287
Security Interest
Recorded: 2020-04-23
Pages: 21
Assignor
NOBLE SYSTEMS CORPORATION
Executed: 2020-04-23
Assignee
WELLS FARGO CAPITAL FINANCE, LLC
2450 COLORADO AVENUE, SUITE 2000 WEST, SANTA MONICA, CALIFORNIA, 90404
Covered Properties
(115)
Numerical Controlled Colour Light Source System
Patent:
6,774,583 →
Application:
10/110,749 →
Fulfilling a Contact Center Agent Resource Deficiency
Application:
13/742,024 →
Publication:
US 2014/0200941
Providing Compliance Enforcement for Manually Dialed Wireless Numbers in a Contact Center Using Callback Functionality
Patent:
9,241,070 →
Application:
14/091,778 →
Sending Callback Text Messages from a Contact Center
Patent:
9,191,512 →
Application:
14/710,697 →
Agent Override of a Call Answering Outcome Determination of an Outbound Call in a Contact Center
Patent:
9,191,511 →
Application:
14/730,763 →
Using Two Dimensional Barcodes With General Purpose Reloadable Cards to Faciliate Access to a Contact Center
Patent:
9,715,688 →
Application:
14/735,644 →
Forecasting and Scheduling Campaigns Involving Different Channels of Communication
Patent:
9,787,840 →
Application:
14/736,719 →
Compliance Management of Recorded Audio Using Speech Analytics
Patent:
9,544,438 →
Application:
14/743,200 →
Management of Checkpoint Meta-Data For Call Recordings in a Contact Center
Patent:
10,237,405 →
Application:
14/795,260 →
Mapping SIP Cause Codes in a Contact Center for Improved Tracking of Call Attempts
Patent:
9,654,619 →
Application:
14/822,271 →
Using a Speech Analytics System to Control Recording Contact Center Calls in Various Contexts
Patent:
9,942,392 →
Application:
14/833,236 →
Calling Party Number Selection for Outbound Calls
Patent:
9,398,148 →
Application:
14/838,801 →
Reviewing Call Checkpoints in Agent Call Recordings in a Contact Center
Patent:
9,674,358 →
Application:
14/842,884 →
Dynamic Display of Real Time Speech Analytics Agent Alert Indications in a Contact Center
Patent:
9,742,915 →
Application:
14/844,067 →
Integrating Two-Dimensional Bar Codes and Embedded Links with Call Center Operation
Patent:
9,374,459 →
Application:
14/863,717 →
Using a Speech Analytics System to Offer Callbacks
Patent:
9,350,866 →
Application:
14/875,130 →
Live Call Debugging and Monitoring Tool for an Interactive Voice Response Unit
Patent:
10,212,283 →
Application:
14/878,132 →
Sending Callback Text Messages from a Contact Center
Patent:
9,426,294 →
Application:
14/880,355 →
Management System for Using Speech Analytics to Enhance Contact Center Agent Conformance
Patent:
9,473,634 →
Application:
14/880,542 →
Forecasting and Scheduling Campaigns Involving Sending Outbound Communications that Generate Inbound Communications
Patent:
9,426,291 →
Application:
14/884,823 →
Pacing Outbound Communications that Generate Inbound Communications
Patent:
9,531,877 →
Application:
14/884,877 →
Agent Override of a Call Answering Outcome Determination of an Outbound Call in a Contact Center
Patent:
9,654,630 →
Application:
14/884,887 →
Providing Compliance Enforcement for Manually Dialed Wireless Numbers in a Contact Center
Patent:
9,420,102 →
Application:
14/926,503 →
Using A Speech Analytics System To Control Pre-Recorded Scripts for Debt Collection Calls
Patent:
9,363,374 →
Application:
14/931,015 →
Using Quick Response Code to Generate an Electronic Consent Database
Patent:
9,384,379 →
Application:
14/956,656 →
Telephone Call Processing Modifications Related to Call Acceptance for an Incoming Call Received at a Contact Center
Patent:
9,560,210 →
Application:
14/959,544 →
Dialing a Wireless Telephone Number Determined to be Obsolete using an Autodialer in a Contact Center
Patent:
9,723,133 →
Application:
14/972,974 →
Protecting Sensitive Information Provided by a Party to a Contact Center
Patent:
9,787,835 →
Application:
15/051,930 →
Best Time to Call Parties Having Multiple Contacts
Patent:
9,736,303 →
Application:
15/064,779 →
Reviewing Portions of Telephone Call Recordings in a Contact Center Using Topic Meta-Data Records
Patent:
9,936,066 →
Application:
15/071,325 →
Using a Speech Analytics System to Offer Callbacks
Patent:
9,438,730 →
Application:
15/081,358 →
Agent Assisting System for Processing Customer Enquiries in a Contact Center
Patent:
9,848,082 →
Application:
15/082,301 →
Handling Audio Path Failure and Poor Quality of Service for Voice Calls in a Contact Center
Patent:
9,456,076 →
Application:
15/086,245 →
Using a Speech Analytics System to Control Pre-Recorded Scripts for Debt Collection Calls
Patent:
9,553,987 →
Application:
15/140,894 →
Dialing Telephone Numbers in a Contact Center Based on a Dial-Type Indicator
Using a Speech Analytics System to Control a Secure Audio Bridge During a Payment Transaction
Patent:
9,699,317 →
Application:
15/157,472 →
Integrating Two-Dimensional Barcodes and Embedded Links with Call Center Operation
Patent:
9,712,677 →
Application:
15/158,767 →
Accurate Dispositioning of a Telephone Call by Reconciliating Cause Codes with In-Band Audio Information
Patent:
9,538,009 →
Application:
15/159,265 →
Providing Compliance Enforcement for Manually Dialed Wireless Numbers in a Contact Center
Patent:
9,635,183 →
Application:
15/195,413 →
Regulate Current Battery Usage of a Mobile Device
Patent:
9,520,732 →
Application:
15/210,939 →
Forecasting and Scheduling Campaigns Involving Sending Outbound Communications that Generate Inbound Communications
Patent:
9,531,881 →
Application:
15/211,502 →
Handling Audio Path Failure and Poor Quality of Service for Voice Calls in a Contact Center
Patent:
9,882,944 →
Application:
15/212,767 →
Automatic Calling List Scheduler
Patent:
9,614,960 →
Application:
15/213,555 →
Managing Contact Attempts to an Account in a Contact Center
Patent:
9,998,595 →
Application:
15/229,817 →
Configuring Contact Center Components for Real Time Speech Analytics
Patent:
9,712,675 →
Application:
15/231,154 →
Management System for Using Speech Analytics to Enhance Contact Center Agent Conformance
Patent:
9,692,895 →
Application:
15/239,260 →
Predicting Outcomes for Events Based on Voice Characteristics and Content of a Voice Sample of a Contact Center Communication
Patent:
9,552,812 →
Application:
15/254,536 →
Telephone Call Processing Modifications Related to Call Acceptance for an Incoming Call Received at a Contact Center
Patent:
9,736,307 →
Application:
15/259,562 →
Utilizing Predictive Models to Improve Predictive Dialer Pacing Capabilities
Patent:
9,723,144 →
Application:
15/270,425 →
Augmenting Call Progress Analysis with Real-Time Speech Analytics
Patent:
9,774,736 →
Application:
15/271,621 →
Using Real-Time Speech Analytics to Navigate a Call That Has Reached a Machine or Service
Patent:
9,838,538 →
Application:
15/271,684 →
Regulate Current Battery Usage of a Mobile Device
Patent:
9,686,747 →
Application:
15/341,486 →
Dialing a Voip Telephone Number Subject to an Autodialer Prohibition in a Contact Center
Patent:
10,154,137 →
Application:
15/344,645 →
Forecasting and Scheduling Campaigns Involving Sending Outbound Communications that Generate Inbound Communications
Patent:
9,600,789 →
Application:
15/349,392 →
Originating Calls in a Contact Center Either In a Voice Dialing Mode or a Text Dialing Mode
Patent:
10,135,978 →
Application:
15/352,656 →
Accurate Dispositioning of a Telephone Call by Reconciling Cause Codes With In-Band Audio Information
Patent:
9,787,839 →
Application:
15/352,732 →
Pacing Outbound Communications That Generate Inbound Communications
Patent:
9,692,893 →
Application:
15/353,797 →
Predicting Outcomes for Events Based on Voice Characteristics and Content of a Voice Sample of a Contact Center Communication
Patent:
9,779,729 →
Application:
15/378,152 →
Managing Multiple Agent Communication Sessions in a Contact Center
Patent:
10,284,723 →
Application:
15/389,477 →
Graphical User Interface for Managing Multiple Agent Communication Sessions in a Contact Center
Patent:
10,447,853 →
Application:
15/393,509 →
Call Record Processing Module For Controlling Call Origination In Voice And Text-Based Dialer Components In a Contact Center
Patent:
9,876,907 →
Application:
15/410,408 →
Forecasting and Scheduling Campaigns Involving Sending Outbound Communications that Generate Inbound Communications
Patent:
9,736,304 →
Application:
15/423,847 →
Functions and Associated Communication Capabilities for a Speech Analytics Component to Support Agent Compliance in a Contact Center
Patent:
9,781,266 →
Application:
15/426,663 →
Providing Compliance Enforcement for Manually Dialed Wireless Numbers in a Contact Center
Patent:
10,218,849 →
Application:
15/455,243 →
Answering Machine Detection ("AMD") for a Contact Center by Using AMD Meta-Data
Patent:
10,530,928 →
Application:
15/459,861 →
Agent Override of a Call Answering Outcome Determination of an Outbound Call in a Contact Center
Patent:
10,200,534 →
Application:
15/481,903 →
Agent Interaction with a Party Using Multiple Channels of Communication
Patent:
10,033,870 →
Application:
15/485,568 →
Using a Speech Analytics System to Control Whisper Audio
Patent:
9,883,036 →
Application:
15/486,456 →
Reviewing Call Checkpoints in Agent Call Recording in a Contact Center
Patent:
10,194,027 →
Application:
15/488,586 →
Aural Communication Status Indications Provided to an Agent in a Contact Center
Patent:
10,021,245 →
Application:
15/583,152 →
Pacing Outbound Communications That Generate Inbound Communications
Patent:
9,894,204 →
Application:
15/600,889 →
Controlling a Secure Audio Bridge During a Payment Transaction
Patent:
10,205,827 →
Application:
15/606,382 →
Answering Machine Detection for a Contact Center
Patent:
10,277,745 →
Application:
15/608,405 →
Configuring Contact Center Components for Real Time Speech Analytics
Utilizing Predictive Models to Improve Predictive Dialer Pacing Capabilities
Patent:
9,807,235 →
Application:
15/625,363 →
Establishing a Target Handle Time for a Communication in a Contact Center
Patent:
10,289,974 →
Application:
15/631,190 →
Telephone Call Processing Modifications Related to Call Acceptance for an Incoming Call Received at a Contact Center
Patent:
9,942,402 →
Application:
15/638,679 →
Dynamic Display of Real Time Speech Analytics Agent Alert Indications In a Contact Center
Patent:
10,375,240 →
Application:
15/642,415 →
Best Time to Communicate With Parties Having Multiple Contacts
Patent:
9,781,264 →
Application:
15/646,145 →
Augmenting Call Progress Analysis with Real-Time Speech Analytics
Patent:
10,084,915 →
Application:
15/681,519 →
Robocall Management System
Patent:
10,523,814 →
Application:
15/683,171 →
Forecasting and Scheduling Campaigns Involving Different Channels of Communication
Patent:
9,924,040 →
Application:
15/685,104 →
Accurate Dispositioning of a Telephone Call by Reconciling Cause Codes With In-Band Audio Information
Patent:
10,225,404 →
Application:
15/696,223 →
Using Enhanced Answering Machine Detection ("AMD") to Detect Reassigned Numbers
Patent:
10,148,818 →
Application:
15/700,389 →
Bridging a Third Party Onto a Contact Center Communication
Patent:
10,110,749 →
Application:
15/726,675 →
Transferring an Interaction Between an Agent at a Contact Center and a Party from a First Channel of Communication to a Second Channel of Communication
Patent:
10,523,816 →
Application:
15/791,512 →
Using Real-Time Speech Analytics to Navigate a Call That Has Reached a Machine or Service
Patent:
9,961,201 →
Application:
15/800,171 →
Communication Attempts Management System for Managing a Predictive Dialer in a Contact Center
Patent:
10,462,295 →
Application:
15/829,306 →
Verification Process for Text-Based Communication Channels
Patent:
10,270,911 →
Application:
15/846,813 →
Handling Audio Path Failure and Poor Quality of Service for Voice Calls in a Contact Center
Patent:
10,212,200 →
Application:
15/848,766 →
Queueing Communications for a Contact Center
Patent:
10,091,361 →
Application:
15/875,288 →
Establishing a Target Handle Time for a Communication in a Contact Center Using Analytics
Patent:
10,171,663 →
Application:
15/897,800 →
Reviewing Portions of Telephone Call Recordings in a Contact Center using Topic Meta-Data Records
Patent:
10,306,055 →
Application:
15/902,117 →
Using Real-Time Speech Analytics to Navigate a Call That Has Reached a Machine or Service
Patent:
10,044,859 →
Application:
15/928,554 →
Providing Technical Support in an Augmented Reality Environment
Patent:
10,360,735 →
Application:
15/993,033 →
Agent Interaction with a Party Using Multiple Channels of Communication
Patent:
10,469,666 →
Application:
16/008,243 →
Calling Party Number Selection for Outbound Telephone Calls to Mitigate Robocall Processing Impacts
Patent:
10,182,034 →
Application:
16/026,466 →
Queueing Communications for a Contact Center
Patent:
10,116,798 →
Application:
16/054,511 →
Queueing Communications for a Contact Center
Patent:
10,200,537 →
Application:
16/140,720 →
Using Enhanced Answering Machine Detection ("AMD") to Detect Reassigned Numbers
Patent:
10,477,023 →
Application:
16/160,330 →
Originating Calls in a Contact Center Either in a Voice Dialing Mode or a Text Dialing Mode
Patent:
10,516,781 →
Application:
16/163,112 →
Calling Party Number Selection for Outbound Telephone Calls TO Mitigate Robocalling Processing Impacts
Patent:
10,205,699 →
Application:
16/164,467 →
Establishing a Target Handle Time for a Communication in a Contact Center Using Analytics
Patent:
10,237,408 →
Application:
16/171,938 →
Queueing Multi-Channel Communications for a Contact Center
Patent:
10,348,904 →
Application:
16/216,382 →
Verification Process for Text-Based Communication Channels
Patent:
10,412,221 →
Application:
16/276,854 →
Answering Machine Detection for a Contact Center
Patent:
10,601,996 →
Application:
16/355,017 →
Managing Multiple Agent Communication Sessions in a Contact Center
Patent:
10,567,582 →
Application:
16/362,948 →
Establishing a Target Handle Time for a Communication in a Contact Center
Patent:
10,380,532 →
Application:
16/369,158 →
Automatic Dialer Call Pacing In a Contact Center
Patent:
10,469,661 →
Application:
16/378,708 →
Identifying and Processing Neighbor Spoofed Telephone Calls in a VoIP-Based Telecommunications Network
Patent:
10,554,821 →
Application:
16/381,722 →
Queueing Multi-Channel Communications for a Contact Center
Patent:
10,477,027 →
Application:
16/402,649 →
Adaptable Data Source Connection Strings
Patent:
10,599,487 →
Application:
16/437,009 →
Providing Technical Support in an Augmented Reality Environment
Patent:
10,410,428 →
Application:
16/437,140 →
Verification Process for Text-Based Communication Channels
Patent:
10,447,858 →
Application:
16/449,555 →
Queueing Multi-Channel Communications for a Contact Center
Patent:
10,582,059 →
Application:
16/535,286 →
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Nov 27, 2013
From: PYCKO, MARCIN
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 031685/0670 →
Assignment of Assignor's Interest
May 13, 2015
From: LILLARD, BRIAN T.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 035625/0640 →
Amendment
Jun 2, 2015
From: NOBLE SYSTEMS CORPORATION
To: WELLS FARGO CAPITAL FINANCE, LLC
Reel/Frame 035812/0507 →
Assignment of Assignor's Interest
Jun 4, 2015
From: SOMANI, HIMANSHU
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 035788/0039 →
Assignment of Assignor's Interest
Jun 11, 2015
From: NEUER, ELLWOOD I.; OUIMETTE, JASON P.; HAGGERTY, CHRISTOPHER S.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 035823/0381 →
Assignment of Assignor's Interest
Jun 18, 2015
From: ANDRASZEK, JOSEPH; KOSTER, KARL H.
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 035861/0959 →
Assignment of Assignor's Interest
Jul 9, 2015
From: NEUER, ELLWOOD I, III; OUIMETTE, JASON P; KOSTER, KARL H
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036046/0058 →
Assignment of Assignor's Interest
Sep 24, 2015
From: KOSTER, KARL H
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036646/0892 →
Assignment of Assignor's Interest
Oct 5, 2015
From: TRINIDAD, JUDERIC; ABBOTT, THEODORE R, II; FIELDS, RUBY A; NEUER, ELWOOD I, III
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036724/0747 →
Assignment of Assignor's Interest
Oct 5, 2015
From: MEKONNEN, EYOB; LILLARD, BRIAN T; OUIMETTE, JASON P; PATEL, PARIMAL R
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036729/0346 →
Assignment of Assignor's Interest
Oct 8, 2015
From: GAO, SHANG; BURKHOLDER, DENNEY A.; KOSTER, KARL H
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036756/0149 →
Assignment of Assignor's Interest
Oct 12, 2015
From: LILLARD, BRIAN T
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036770/0826 →
Assignment of Assignor's Interest
Oct 16, 2015
From: OUIMETTE, JASON P; NEUER, ELLWOOD I, III; HAGGERTY, CHRISTOPHER S
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036806/0577 →
Assignment of Assignor's Interest
Oct 16, 2015
From: OUIMETTE, JASON P; HAGGERTY, CHRISTOPHER S
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036807/0211 →
Assignment of Assignor's Interest
Oct 30, 2015
From: HITCHCOCK, CHAD; NEUER, ELLWOOD, III
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 036919/0531 →
Assignment of Assignor's Interest
Dec 2, 2015
From: KOSTER, KARL H
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 037188/0277 →
Second Lien Patent Security Agreement
May 6, 2021
From: NOBLE SYSTEMS CORPORATION; ASPECT SOFTWARE, INC.
To: JEFFERIES FINANCE LLC
Reel/Frame 057674/0664 →
First Lien Patent Security Agreement
May 6, 2021
From: NOBLE SYSTEMS CORPORATION; ASPECT SOFTWARE, INC.
To: JEFFERIES FINANCE LLC
Reel/Frame 057261/0093 →
Release of Security Interest
May 10, 2021
From: WELLS FARGO CAPITAL FINANCE, LLC
To: NOBLE SYSTEMS CORPORATION
Reel/Frame 056193/0363 →
Certificate of Conversion
Mar 12, 2024
From: NOBLE SYSTEMS CORPORATION, A GEORGIA CORPORATION
To: NOBLE SYSTEMS, LLC, A DELAWARE LIMITED LIABILITY COMPANY
Reel/Frame 066794/0435 →
Assignment of Assignor's Interest
Mar 20, 2024
From: NOBLE SYSTEMS, LLC
To: ALVARIA CAYMAN (CX)
Reel/Frame 066850/0556 →
Release of Security Interest
Mar 20, 2024
From: JEFFRIES FINANCE LLC
To: ALVARIA, INC.; NOBLE SYSTEMS, LLC
Reel/Frame 066850/0428 →
Release of Security Interest
Mar 20, 2024
From: JEFFRIES FINANCE LLC
To: ALVARIA, INC.; NOBLE SYSTEMS, LLC
Reel/Frame 066850/0384 →
Patent Security Agreement
Mar 20, 2024
From: ALVARIA CAYMAN (WEM); ALVARIA CAYMAN (CXIP)
To: JEFFERIES FINANCE LLC
Reel/Frame 066850/0334 →
Assignment of Assignor's Interest
Mar 20, 2024
From: NOBLE SYSTEMS, LLC
To: ALVARIA CAYMAN (WEM)
Reel/Frame 066847/0716 →