Patent Assignment
Reel/Frame 038923/0928
MERGER
Recorded: 2016-06-15
Received: 2016-06-15
Pages: 8
Assignor
SOUNDBITE COMMUNICATIONS, INC.
Executed: 2015-12-15
Assignee
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
2001 JUNIPERO SERRA BLVD., DALY CITY, CA, 94014, UNITED STATES
Covered Applications
(35)
NASAL DRUG PRODUCTS AND METHODS OF THEIR USE
App. No. 15/183,441
→
MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY
App. No. 15/089,143
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
App. No. 14/977,331
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH CALL PACING
App. No. 14/936,565
→
IDENTIFYING RECYCLED TELEPHONE NUMBERS
App. No. 14/887,225
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
App. No. 14/718,030
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH CALL PACING
App. No. 14/709,351
→
Method and System for Managing Interactive Communications Campaigns
App. No. 14/678,893
→
Identifying recycled telephone numbers
App. No. 14/542,696
→
Managing interactive communications campaigns
App. No. 14/447,918
→
Managing interactive communications campaigns with reduced customer-to-agent connection latency
App. No. 14/269,327
→
Rules-based compliance system
App. No. 14/225,494
→
Managing interactive communications campaigns using a hold queue
App. No. 14/100,813
→
Method and system for managing interactive communications campaigns with call pacing
App. No. 14/088,368
→
Managing interactive communications campaigns with customer recovery
App. No. 14/088,360
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
App. No. 13/913,395
→
Method and system for managing interactive communications campaigns
App. No. 13/769,417
→
Robust DTMF detection in an unreliable voice-over-IP (VoIP) environment
App. No. 13/717,209
→
Identifying recycled telephone numbers
App. No. 13/710,499
→
Method and system for managing interactive communications campaign using a hold queue
App. No. 13/620,778
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY
App. No. 13/620,762
→
Managing interactive communications campaigns
App. No. 13/620,780
→
Managing interactive communications campaigns with call recording and security
App. No. 13/348,427
→
Managing interactive communications campaigns with customer recovery
App. No. 13/346,860
→
Method and system for managing interactive communications campaigns with preference management
App. No. 12/753,158
→
Method and system for managing interactive communications campaigns with proactive payments
App. No. 12/731,681
→
Method and system for managing interactive communications campaigns with call pacing
App. No. 12/629,298
→
MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
App. No. 12/626,291
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
App. No. 12/626,312
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY
App. No. 12/350,738
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN USING A HOLD QUEUE
App. No. 12/350,745
→
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
App. No. 11/336,151
→
ADDRESS BOOK FOR A VOICE MESSAGE DELIVERY METHOD AND SYSTEM
App. No. 10/051,453
→
ANSWERING MACHINE DETECTION FOR VOICE MESSAGE DELIVERY METHOD AND SYSTEM
App. No. 09/839,840
→
VOICE MESSAGE DELIVERY METHOD AND SYSTEM
App. No. 09/751,931
→