Granted Patent
Utility
US 9,544,433
· Confirmation No. 1001
Managing interactive communications campaigns using a hold queue
Applicant:
Soundbite Communications, Inc.
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Code | Description | Pages | ||
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| 2016-12-21 | ISSUE.NTF |
Issue Notification | 1 | View | |
| 2016-11-30 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2016-11-30 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2016-11-30 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2016-10-06 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2016-10-06 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 4 | View | |
| 2016-10-06 | INTV.SUM.EX |
Examiner initiated interview summary (PTOL-413B) | 1 | View | |
| 2016-10-06 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 3 | View | |
| 2016-10-06 | 1449 |
List of References cited by applicant and considered by examiner | 5 | View | |
| 2016-09-01 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 7 | View | |
| 2016-09-01 | INTV.SUM.EX |
Examiner initiated interview summary (PTOL-413B) | 1 | View | |
| 2016-09-01 | 1449 |
List of References cited by applicant and considered by examiner | 5 | View | |
| 2016-09-01 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 3 | View | |
| 2016-09-01 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2016-08-26 | DIST.E.FILE |
Terminal Disclaimer-Filed (Electronic) | 2 | View | |
| 2016-08-26 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2016-08-26 | DISQ.E.FILE |
Terminal Disclaimer-Electronic-Approved | 1 | View | |
| 2016-08-26 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2016-08-23 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 7 | View | |
| 2016-08-23 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 5 | View | |
| 2016-08-23 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2016-08-22 | RCEX |
Request for Continued Examination (RCE) | 3 | View | |
| 2016-08-22 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2016-08-22 | CLM |
Claims | 6 | View | |
| 2016-08-22 | REM |
Applicant Arguments/Remarks Made in an Amendment | 4 | View | |
| 2016-08-22 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2016-08-22 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2016-08-22 | XT/ |
Extension of Time | 1 | View | |
| 2016-08-22 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2016-08-03 | INTV.SUM.APP |
Applicant Initiated Interview Summary (PTOL-413) | 3 | View | |
| 2016-04-20 | CTFR |
Final Rejection | 17 | View | |
| 2016-04-20 | 892 |
List of references cited by examiner | 1 | View | |
| 2016-04-20 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2016-03-24 | PET.DEC.TC |
Petition decision routed to the Technology Center to act on the decision or continue prosecution | 2 | View | |
| 2016-01-25 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2016-01-25 | OATH |
Oath or Declaration filed | 3 | View | |
| 2016-01-25 | ADS |
Application Data Sheet | 6 | View | |
| 2016-01-25 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2015-07-09 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2015-07-01 | PA.. |
Power of Attorney | 1 | View | |
| 2015-07-01 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2015-07-01 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 2 | View | |
| 2015-05-13 | PET.OP |
Petition for review by the Office of Petitions | 2 | View | |
| 2015-05-13 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2015-05-13 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2015-05-13 | CLM |
Claims | 5 | View | |
| 2015-05-13 | REM |
Applicant Arguments/Remarks Made in an Amendment | 1 | View | |
| 2015-05-13 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2015-05-13 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2015-05-13 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2015-03-04 | ABN |
Abandonment | 2 | View | |
| 2014-10-09 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2014-08-15 | CTNF |
Non-Final Rejection | 10 | View | |
| 2014-08-15 | 892 |
List of references cited by examiner | 1 | View | |
| 2014-08-15 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2014-08-15 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2014-07-02 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 1 | View | |
| 2014-07-02 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2014-07-02 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2014-06-27 | PEFR |
Applicant Response to Pre-Exam Formalities Notice | 1 | View | |
| 2014-06-27 | XT/ |
Extension of Time | 2 | View | |
| 2014-06-27 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2014-06-27 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2013-12-27 | NTC.MISS.PRT |
Notice to File Missing Parts | 2 | View | |
| 2013-12-27 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2013-12-27 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2013-12-27 | N572 |
Response - Re: Informal Power of Attorney (PTOL-308) | 1 | View | |
| 2013-12-09 | PA.. |
Power of Attorney | 1 | View | |
| 2013-12-09 | PA.. |
Power of Attorney | 1 | View | |
| 2013-12-09 | ADS |
Application Data Sheet | 6 | View | |
| 2013-12-09 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2013-12-09 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2013-12-09 | SPEC |
Specification | 19 | View | |
| 2013-12-09 | CLM |
Claims | 1 | View | |
| 2013-12-09 | ABST |
Abstract | 1 | View | |
| 2013-12-09 | DRW |
Drawings-only black and white line drawings | 5 | View |
Inventors
Timothy R. Segall
Lexington, MA
Damon Weinstein
Arlington, MA
Attorneys & Agents of Record
Classification
USPC
379/265.09
H04M3/42365
H04M3/5191
H04M3/51
H04M3/5232
H04M3/5233
Prosecution
- Examiner
- NGUYEN, PHUNG HOANG JOSEPH
- Art Unit
- 2656
- Customer No.
- 109883
- Docket No.
- 76956.G711
- Confirmation No.
- 1001
Publication
- Pub. No.
- US20140301542A1
- Pub. Date
- 2014-10-09
Patent Term Adjustment
-429days
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 04814/0387
Recorded 2025-02-05
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001
Recorded 2025-02-03
CHANGE OF NAME
Recorded 2024-06-07
from
ECHOPASS CORPORATION,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
GREENEDEN U.S. HOLDINGS II, LLC
SECURITY AGREEMENT
Recorded 2019-02-22
from
BAY BRIDGE DECISION TECHNOLOGIES, INC.,
ECHOPASS CORPORATION,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
INTERACTIVE INTELLIGENCE GROUP, INC.
SECURITY AGREEMENT
Recorded 2016-12-05
MERGER
Recorded 2016-06-15
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2016-01-25
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Quick Facts
- Patent No.
- US 9,544,433
- App. No.
- 14/100,813
- Filed
- 2013-12-09
- Granted
- 2017-01-10
- Pub. No.
- US20140301542A1
- Examiner
- NGUYEN, PHUNG HOANG JOSEPH
- Art Unit
- 2656
- PTA
- -429 days
External Links