IP Library Assignment 042319/0194
Patent Assignment
Reel/Frame 042319/0194

Corrective Assignment to Correct the Third Assignor Execution Date Previously Recorded at Reel: 038086 Frame: 0081. Assignor(S) Hereby Confirms the Assignment.

Recorded: 2017-04-24 Pages: 19
Assignors
SURRIDGE, MATTHEW J.
Executed: 2014-11-16
VERRALL, ANDREW T.C.
Executed: 2014-05-11
SMITH, CAMERON DAVID
Executed: 2014-10-29
HEDGES, GREGORY J.
Executed: 2014-07-11
TE BOOIJ, MERIJN
Executed: 2014-10-21
Assignee
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
2001 JUNIPERO SERRA BLVD., DALY CITY, CALIFORNIA, 94014
Covered Property (1)
System and Method for Customer Experience Management
Patent: 9,392,116 →
Application: 14/141,405 →
Publication: US 2015/0189088
Related Assignments (4)
Other recorded transfers of the patent in this record — the chain of ownership.
Assignment of Assignor's Interest Mar 23, 2016
From: SURRIDGE, MATTHEW J.; VERRALL, ANDREW T.C.; SMITH, CAMERON DAVID; HEDGES, GREGORY J.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 038086/0081 →
Security Agreement Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
Change of Name May 13, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067390/0336 →
Notice of Succession of Security Interests at Reel/Frame 040815/0001 Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →