Patent Assignment
Reel/Frame 045006/0301
Assignment of Assignor's Interest
Recorded: 2018-02-22
Pages: 7
Assignor
AVAYA INC.
Executed: 2018-02-14
Assignee
SERVICENOW, INC.
2225 LAWSON LANE, SANTA CLARA, CALIFORNIA, 95054
Covered Properties
(10)
Web Based Agent Backed System That Provides Streaming Multimedia Support
Patent:
6,760,429 →
Application:
09/512,185 →
Interactive Voice Response System with Partial Human Monitoring
Next Agent Available Notification
Patent:
8,411,843 →
Application:
11/244,359 →
Method and Apparatus for Distributed Interactive Voice Processing
Interactive Voice Response System with Prioritized Call Monitoring
Interactive User Interface to Communication-Enabled Business Process Platforms Method and Apparatus
Patent:
9,043,407 →
Application:
12/483,851 →
System and Method for Providing Personalization Badges for Enhanced Customer Service Experience
Application:
13/789,160 →
Publication:
US 2013/0170637
Pseudo Agent Matching
Natural Language Processing (Nlp) and Natural Language Generation (Nlg) Based on User Context for Enhanced Contact Center Communication
Interactive User Interface to Communication Enabled Business Process Platforms Method and Apparatus
Application:
15/605,676 →
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Feb 22, 2000
From: HUNG, FUNG; MCKNIGHT, DAVID W.
To: NORTEL NETWORKS CORPORATION
Reel/Frame 010627/0300 →
Change of Name
Aug 30, 2000
From: NORTEL NETWORKS CORPORATION
To: NORTEL NETWORKS LIMITED
Reel/Frame 011195/0706 →
Assignment of Assignor's Interest
May 6, 2005
From: ERHART, GEORGE WILLIAM; MATULA, VALENTINE C.; SKIBA, DAVID JOSEPH; TAYLOR, GLEN A.
To: AVAYA TECHNOLOGY CORP.
Reel/Frame 015978/0499 →
Assignment of Assignor's Interest
Oct 4, 2005
From: CYRIAC, SHAIJU KURIAN; D'ANGELO, DIANA MESSANO; DAS, SREERUPA; HILL, BRUCE WALLACE
To: AVAYA TECHNOLOGY CORP.
Reel/Frame 017088/0393 →
Assignment of Assignor's Interest
Nov 16, 2005
From: AVAYA TECHNOLOGY CORP.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 016787/0469 →
Security Agreement
Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →
Security Agreement
Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
Reassignment
Jun 26, 2008
From: AVAYA TECHNOLOGY LLC; AVAYA LICENSING LLC
To: AVAYA INC
Reel/Frame 021156/0287 →
Assignment of Assignor's Interest
Nov 13, 2008
From: ERHART, GEORGE WILLIAM; MATULA, VALENTINE C.; SKIBA, DAVID JOSEPH; TAYLOR, GLEN A.
To: AVAYA INC.
Reel/Frame 021831/0131 →
Conversion from Corp to Llc
May 12, 2009
From: AVAYA TECHNOLOGY CORP.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 022677/0550 →
Assignment of Assignor's Interest
Jun 18, 2009
From: GAULKE, DAVID; KORNBLUH, DENNIS
To: AVAYA INC.
Reel/Frame 022842/0929 →
Security Agreement
Feb 4, 2010
From: AVAYA INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 023892/0500 →
Security Agreement
Feb 5, 2010
From: AVAYA INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 023905/0001 →
Assignment of Assignor's Interest
Feb 26, 2010
From: NORTEL NETWORKS LIMITED
To: AVAYA INC.
Reel/Frame 023998/0878 →
Security Agreement
Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
Security Agreement
Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
Assignment of Assignor's Interest
Mar 8, 2013
From: KLEMM, REINHARD P.; SHAFFER, SHMUEL
To: AVAYA INC.
Reel/Frame 029948/0515 →
Security Agreement
Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
Assignment of Assignor's Interest
Nov 22, 2013
From: SKIBA, DAVID; ERHART, GEORGE; BECKER, LEE
To: AVAYA, INC.
Reel/Frame 031662/0895 →
Assignment of Assignor's Interest
Dec 13, 2013
From: KLEMM, REINHARD; ERHART, GEORGE; BECKER, LEE; SKIBA, DAVID
To: AVAYA, INC.
Reel/Frame 031778/0973 →
Security Interest
Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
Bankruptcy Court Order Releasing All Liens Including the Security Interest Recorded at Reel/Frame 023892/0500
Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.
Reel/Frame 044891/0564 →
Bankruptcy Court Order Releasing All Liens Including the Security Interest Recorded at Reel/Frame 030083/0639
Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
Bankruptcy Court Order Releasing All Liens Including the Security Interest Recorded at Reel/Frame 041576/0001
Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
Bankruptcy Court Order Releasing All Liens Including the Security Interest Recorded at Reel/Frame 025863/0535
Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →