Patent Assignment
Reel/Frame 046668/0596
Assignment of Assignor's Interest
Recorded: 2018-08-22
Pages: 7
Assignors
CHANG, YI
Executed: 2009-01-20
FINAN, ROBERT ANDREW
Executed: 2009-02-23
MCCROSSAN, RICHARD
Executed: 2009-02-16
BISCHOFF, BRIAN
Executed: 2009-02-18
Assignee
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
2001 JUNIPERO SERRA BLVD., DALY CITY, CALIFORNIA, 94014
Covered Property
(1)
System and Methods for Tracking Unresolved Customer Involvement with a Service Organization and Automatically Formulating a Dynamic Service Solution
Related Assignments
(4)
Other recorded transfers of the patent in this record — the chain of ownership.
Security Agreement
Jul 31, 2019
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 049916/0454 →
Corrective Assignment to Correct the to Add Page 2 of the Security Agreement Which Was Inadvertently Omitted Previously Recorded on Reel 049916 Frame 0454. Assignor(S) Hereby Confirms the Security Agreement.
Oct 29, 2019
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 050860/0227 →
Change of Name
May 13, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067391/0085 →
Notice of Succession of Security Interests at Reel/Frame 050860/0227
Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070096/0452 →