IP Library › Assignment 052585/0243
Patent Assignment
Reel/Frame 052585/0243

Security Agreement

Recorded: 2020-05-06 Pages: 8
Assignor
Assignee
BANK OF AMERICA, N.A.
101 N. TRYON STREET, CHARLOTTE, NORTH CAROLINA, 28255
Covered Properties (6)
System and Method for Unsupervised Discovery of Similar Audio Events
Application: 16/736,901 →
Publication: US 2020/0218759
System and Method for Adaptive Skill Level Assignments
Application: 16/802,538 →
Publication: US 2020/0272976
Systems and Methods for Extended Agent Capacity
Application: 16/805,449 →
Publication: US 2020/0280635
System and Method for Predictive Routing to Personalized Bots
Application: 16/814,314 →
Publication: US 2020/0294101
System and Method for Dynamic Dialog Control for Contact Center System
Application: 16/819,072 →
Publication: US 2020/0267260
Automated Customer Interaction Quality Monitoring
Application: 62/987,762 →
Related Assignments (9)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest Jan 8, 2020
From: VERGIN, RIVAROL; MCDOWELL, JASON ANTHONY; EHRHARDT, EMMA S.; PAUGH, ADAM
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 051446/0077 →
Assignment of Assignor's Interest Feb 27, 2020
From: MURISON, JAMES; TSE, JOHNSON; MEHROTRA, GAURAV; LAM, ANTHONY
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 052028/0213 →
Assignment of Assignor's Interest Feb 28, 2020
From: BARINOV, VITALY V; TERYOSHIN, VITALIY; PETROVYKH, YEVGENIY; LEJEUNE, ARNAUD
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 051968/0162 →
Assignment of Assignor's Interest Mar 12, 2020
From: BELL, CLIFF W.; STOOPS, DANIEL STEWART
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 052091/0452 →
Assignment of Assignor's Interest Mar 25, 2020
From: MCGANN, CONOR; GRIGOROPOL, IOANA; ORSHANSKY, MARIYA; PAT, ANKIT
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 052224/0529 →
Assignment of Assignor's Interest Aug 11, 2020
From: ALON, SHAI; SHEM-TOV, ROTEM
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 053454/0007 →
Change of Name May 13, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067391/0081 →
Change of Name May 13, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067391/0073 →
Change of Name Jan 30, 2025
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 070056/0995 →