Patent Assignment
Reel/Frame 053609/0382
Change of Name
Recorded: 2020-08-26
Pages: 6
Assignor
DIRECTLY SOFTWARE, INC.
Executed: 2020-03-23
Assignee
DIRECTLY, INC.
333 BRYANT STREET, #250, SAN FRANCISCO, CALIFORNIA, 94107
Covered Properties
(11)
Customer Service Routing
Patent:
9,325,849 →
Application:
14/619,012 →
Expert Based Customer Service
Patent:
9,654,640 →
Application:
15/138,166 →
AI Based CRM System
Patent:
10,235,639 →
Application:
15/476,789 →
Predictive Routing
Cluster Based Crm
Methods of AI Based CRM
CRM Including Multi-Thread Messaging
Patent:
10,380,516 →
Application:
15/721,055 →
Bootstrapped Predicative Routing in CRM
Patent:
10,440,187 →
Application:
16/123,977 →
Progressive Classifier
Patent:
10,410,626 →
Application:
16/171,171 →
Expert Based Customer Experience Automation
Application:
16/249,843 →
Multi-level Clustering
Application:
16/861,206 →
Publication:
US 2020/0342462
Related Assignments
(12)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Mar 3, 2015
From: BRYDON, ANTONY; PATTERSON, JEFFREY; TESSIER, JEAN; GEORGESCU, VLAD
To: DIRECTLY, INC.
Reel/Frame 035119/0480 →
Assignment of Assignor's Interest
Mar 1, 2017
From: BRYDON, ANTONY; PATTERSON, JEFFREY; TESSIER, JEAN; GEORGESCU, VLAD
To: DIRECTLY, INC.
Reel/Frame 041855/0770 →
Assignment of Assignor's Interest
Apr 10, 2017
From: MANDEL, EUGENE; GEORGESCU, VLAD; PATTERSON, JEFF; BRYDON, ANTONY FENWICK
To: DIRECTLY, INC.
Reel/Frame 041939/0439 →
Assignment of Assignor's Interest
Sep 6, 2017
From: MANDEL, EUGENE; GEORGESCU, VLAD; PATTERSON, JEFF; BRYDON, ANTONY FENWICK
To: DIRECTLY, INC.
Reel/Frame 043510/0741 →
Assignment of Assignor's Interest
Sep 6, 2017
From: MANDEL, EUGENE; PATTERSON, JEFF
To: DIRECTLY, INC.
Reel/Frame 043510/0560 →
Change of Name
Nov 15, 2017
From: DIRECTLY, INC.
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 044765/0400 →
Assignment of Assignor's Interest
Nov 21, 2017
From: KISLAKI, RUBEN; GEORGESCU, VLAD; PATTERSON, JEFF; HSU, STEPHEN
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 044192/0587 →
Assignment of Assignor's Interest
Jan 23, 2019
From: PATTERSON, JEFFERY; IVANOV, ALEKSEI; MAJJI, SRIKANTH; RIGBY, BENJAMIN
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 048116/0441 →
Assignment of Assignor's Interest
May 2, 2019
From: MANDEL, EUGENE; SHERSTINSKY, ALEX; PONFERRADA, EDUARDO GONZALEZ
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 049066/0630 →
Assignment of Assignor's Interest
Jul 5, 2019
From: SHERSTINSKY, ALEX; MANDEL, EUGENE
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 049675/0421 →
Assignment of Assignor's Interest
Aug 24, 2020
From: TODD, JASON; OZDEMIR, SINAN; PONFERRADA, EDUARDO GONZALEZ; ABDULLAH, SHAYAAN AHMAD
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 053590/0230 →
Assignment of Assignor's Interest
Sep 19, 2022
From: DIRECTLY, INC.
To: ONDEMAND ANSWERS, INC.
Reel/Frame 061137/0896 →