Patent Assignment
Reel/Frame 061137/0896
Assignment of Assignor's Interest
Recorded: 2022-09-19
Pages: 14
Assignor
DIRECTLY, INC.
Executed: 2022-03-15
Assignee
ONDEMAND ANSWERS, INC.
75 E. SANTA CLARA STREET, SUITE 900, SAN JOSE, CALIFORNIA, 95113
Covered Properties
(8)
Customer Service Routing
Patent:
9,325,849 →
Application:
14/619,012 →
Expert Based Customer Service
Patent:
9,654,640 →
Application:
15/138,166 →
AI Based CRM System
Patent:
10,235,639 →
Application:
15/476,789 →
Predictive Routing
Cluster Based Crm
Methods of AI Based CRM
CRM Including Multi-Thread Messaging
Patent:
10,380,516 →
Application:
15/721,055 →
Bootstrapped Predicative Routing in CRM
Patent:
10,440,187 →
Application:
16/123,977 →
Related Assignments
(9)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Mar 3, 2015
From: BRYDON, ANTONY; PATTERSON, JEFFREY; TESSIER, JEAN; GEORGESCU, VLAD
To: DIRECTLY, INC.
Reel/Frame 035119/0480 →
Assignment of Assignor's Interest
Mar 1, 2017
From: BRYDON, ANTONY; PATTERSON, JEFFREY; TESSIER, JEAN; GEORGESCU, VLAD
To: DIRECTLY, INC.
Reel/Frame 041855/0770 →
Assignment of Assignor's Interest
Apr 10, 2017
From: MANDEL, EUGENE; GEORGESCU, VLAD; PATTERSON, JEFF; BRYDON, ANTONY FENWICK
To: DIRECTLY, INC.
Reel/Frame 041939/0439 →
Assignment of Assignor's Interest
Sep 6, 2017
From: MANDEL, EUGENE; PATTERSON, JEFF
To: DIRECTLY, INC.
Reel/Frame 043510/0560 →
Assignment of Assignor's Interest
Sep 6, 2017
From: MANDEL, EUGENE; GEORGESCU, VLAD; PATTERSON, JEFF; BRYDON, ANTONY FENWICK
To: DIRECTLY, INC.
Reel/Frame 043510/0741 →
Change of Name
Nov 15, 2017
From: DIRECTLY, INC.
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 044765/0400 →
Assignment of Assignor's Interest
Nov 21, 2017
From: KISLAKI, RUBEN; GEORGESCU, VLAD; PATTERSON, JEFF; HSU, STEPHEN
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 044192/0587 →
Assignment of Assignor's Interest
May 2, 2019
From: MANDEL, EUGENE; SHERSTINSKY, ALEX; PONFERRADA, EDUARDO GONZALEZ
To: DIRECTLY SOFTWARE, INC.
Reel/Frame 049066/0630 →
Change of Name
Aug 26, 2020
From: DIRECTLY SOFTWARE, INC.
To: DIRECTLY, INC.
Reel/Frame 053609/0382 →