Patent Assignment
Reel/Frame 061446/0435
Security Interest
Recorded: 2022-10-17
Pages: 8
Assignor
SUPPORTLOGIC, INC.
Executed: 2022-10-11
Assignee
CANADIAN IMPERIAL BANK OF COMMERCE
81 BAY STREET, 10TH FLOOR, TORONTO, ONTARIO, M5J 0E7, CANADA
Covered Properties
(17)
Desiccant sealing arrangement for OLED devices
Application:
11/336,539 →
Publication:
US 2007/0172971
Automatic Determination of Customer Sentiment from Communications Using Contextual Factors
Patent:
10,990,760 →
Application:
16/352,692 →
Predicting End-of-Life Support Deprecation
Patent:
11,763,237 →
Application:
16/512,638 →
Detecting Machine Text
Patent:
11,468,232 →
Application:
16/674,581 →
Predicting Service Ticket Escalation
Application:
16/712,799 →
Generating Priorities for Support Tickets
Assigning Support Tickets to Support Agents
High Fidelity Predictions of Service Ticket Escalation
Support Ticket Summarizer, Similarity Classifier, and Resolution Forecaster
Method to Calculate Sentiment Score
Application:
62/642,463 →
System and Method to Predict End-of-Life Support Deprecation
Application:
62/721,038 →
Detecting Machine Text
Application:
62/757,063 →
System and Method to Predict Ticket Escalation
Application:
62/779,106 →
Mechanism to Identify Priority of Support Tickets
Application:
62/803,981 →
High Fidelity Escalation Predictions
Application:
62/869,889 →
System and Method for Assigning Cases to Support Agents
Application:
62/873,509 →
System and Method for Summarizing Support Cases and Forecasting Case Resolution Trajectories
Application:
63/012,644 →
Related Assignments
(13)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Jan 20, 2006
From: BOROSON, MICHAEL L.
To: EASTMAN KODAK COMPANY
Reel/Frame 017502/0053 →
Assignment of Assignor's Interest
Mar 27, 2019
From: MONNETT, CHARLES C.; SPRACKLEN, LAWRENCE; RAJA, KRISHNA RAJ
To: SUPPORTLOGIC, INC.
Reel/Frame 048713/0643 →
Assignment of Assignor's Interest
Jul 16, 2019
From: RATH, POONAM
To: SUPPORTLOGIC, INC.
Reel/Frame 049762/0744 →
Assignment of Assignor's Interest
Nov 5, 2019
From: RATH, POONAM
To: SUPPORTLOGIC, INC.
Reel/Frame 050935/0570 →
Assignment of Assignor's Interest
Dec 12, 2019
From: RATH, POONAM
To: SUPPORTLOGIC, INC.
Reel/Frame 051270/0183 →
Assignment of Assignor's Interest
Dec 13, 2019
From: RATH, POONAM
To: SUPPORTLOGIC, INC.
Reel/Frame 051292/0105 →
Assignment of Assignor's Interest
Feb 11, 2020
From: MONNETT, CHARLES; WALDSPURGER, CARL; SPRACKLEN, LAWRENCE; RAJA, KRISHNA RAJ
To: SUPPORTLOGIC, INC.
Reel/Frame 051789/0214 →
Assignment of Assignor's Interest
Jun 19, 2020
From: RATH, POONAM
To: SUPPORTLOGIC, INC.
Reel/Frame 052990/0278 →
Assignment of Assignor's Interest
Jun 29, 2020
From: RIDDLE, ZACH; LANGDON, ANDREW; RATH, POONAM; MONNETT, CHARLES
To: EMC IP HOLDING COMPANY LLC
Reel/Frame 053073/0655 →
Assignment of Assignor's Interest
Jul 20, 2020
From: RATH, POONAM
To: SUPPORTLOGIC, INC.
Reel/Frame 053251/0057 →
Assignment of Assignor's Interest
Mar 22, 2021
From: RATH, POONAM
To: SUPPORTLOGIC, INC.
Reel/Frame 055669/0755 →
Corrective Assignment to Correct the Assignee Previously Recorded at Reel: 053073 Frame: 0655. Assignor(S) Hereby Confirms the Assignment.
Nov 9, 2023
From: RIDDLE, ZACH; LANGDON, ANDREW; RATH, POONAM; MONNETT, CHARLES
To: SUPPORTLOGIC, INC.
Reel/Frame 065533/0898 →
Release of Security Interest
Mar 18, 2025
From: CANADIAN IMPERIAL BANK OF COMMERCE
To: SUPPORTLOGIC, INC.
Reel/Frame 070550/0625 →