IP Library › Patent Application 16712799
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App. No. 16/712,799 · Confirmation No. 7973

PREDICTING SERVICE TICKET ESCALATION

Inventor: Poonam Rath
Applicant: SupportLogic, Inc.
Abandoned -- Failure to Respond to an Office Action
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 Code Description Pages PDF
2024-09-05 ABN Abandonment 2 View
2024-02-28 CTFR Final Rejection 22 View
2024-02-28 892 List of references cited by examiner 1 View
2024-02-28 SRFW Search information including classification, databases and other search related notes 2 View
2024-02-28 FWCLM Index of Claims 1 View
2024-02-28 1449 List of References cited by applicant and considered by examiner 4 View
2024-02-28 SRNT Examiner's search strategy and results 1 View
2024-02-28 SRNT Examiner's search strategy and results 10 View
2024-02-28 1449 List of References cited by applicant and considered by examiner 5 View
2024-02-09 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2024-02-09 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-02-09 N417.PYMT Electronic Fee Payment 2 View
2023-11-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-11-17 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2023-11-17 CLM Claims 8 View
2023-11-17 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2023-11-17 FOR Foreign Reference 77 View
2023-11-17 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2023-11-17 N417.PYMT Electronic Fee Payment 2 View
2023-11-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-08-17 CTNF Non-Final Rejection 22 View
2023-08-17 892 List of references cited by examiner 1 View
2023-08-17 SRFW Search information including classification, databases and other search related notes 2 View
2023-08-17 FWCLM Index of Claims 1 View
2023-08-17 SRNT Examiner's search strategy and results 1 View
2023-08-17 SRNT Examiner's search strategy and results 5 View
2023-08-17 BIB Bibliographic Data Sheet 1 View
2023-08-17 1449 List of References cited by applicant and considered by examiner 4 View
2023-06-22 RCEX Request for Continued Examination (RCE) 3 View
2023-06-22 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2023-06-22 FOR Foreign Reference 21 View
2023-06-22 WFEE Fee Worksheet (SB06) 2 View
2023-06-22 N417 Electronic Filing System Acknowledgment Receipt 3 View
2023-06-07 CTAV Advisory Action (PTOL-303) 3 View
2023-06-07 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2023-05-26 A.NE Response After Final Action 1 View
2023-05-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-05-26 WFEE Fee Worksheet (SB06) 1 View
2023-05-26 CLM Claims 7 View
2023-05-26 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2023-05-26 REM Applicant Arguments/Remarks Made in an Amendment 11 View
2023-05-26 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2023-03-27 CTFR Final Rejection 21 View
2023-03-27 892 List of references cited by examiner 1 View
2023-03-27 FWCLM Index of Claims 1 View
2023-03-27 SRFW Search information including classification, databases and other search related notes 2 View
2023-03-27 SRNT Examiner's search strategy and results 3 View
2023-03-27 1449 List of References cited by applicant and considered by examiner 4 View
2023-03-27 SRNT Examiner's search strategy and results 1 View
2023-01-08 WFEE Fee Worksheet (SB06) 1 View
2023-01-03 WFEE Fee Worksheet (SB06) 2 View
2023-01-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-01-03 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2023-01-03 CLM Claims 6 View
2023-01-03 REM Applicant Arguments/Remarks Made in an Amendment 11 View
2022-10-17 OATH Oath or Declaration filed 8 View
2022-09-02 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2022-09-02 FOR Foreign Reference 11 View
2022-09-02 WFEE Fee Worksheet (SB06) 2 View
2022-09-02 N417 Electronic Filing System Acknowledgment Receipt 3 View
2022-09-02 CTNF Non-Final Rejection 20 View
2022-09-02 892 List of references cited by examiner 1 View
2022-09-02 FWCLM Index of Claims 1 View
2022-09-02 SRFW Search information including classification, databases and other search related notes 1 View
2022-09-02 1449 List of References cited by applicant and considered by examiner 5 View
2022-09-02 SRNT Examiner's search strategy and results 1 View
2022-09-02 BIB Bibliographic Data Sheet 1 View
2022-09-02 SRNT Examiner's search strategy and results 2 View
2021-03-15 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2021-03-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-01-07 WFEE Fee Worksheet (SB06) 1 View
2020-01-07 APP.FILE.REC Filing Receipt 3 View
2019-12-13 PA.. Power of Attorney 1 View
2019-12-13 R3.73 Assignee showing of ownership per 37 CFR 3.73 5 View
2019-12-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-12-12 ADS Application Data Sheet 8 View
2019-12-12 OATH Oath or Declaration filed 1 View
2019-12-12 ABST Abstract 1 View
2019-12-12 CLM Claims 6 View
2019-12-12 SPEC Specification 36 View
2019-12-12 DRW Drawings-only black and white line drawings 4 View
2019-12-12 WFEE Fee Worksheet (SB06) 2 View
2019-12-12 N417 Electronic Filing System Acknowledgment Receipt 3 View
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Quick Facts
App. No.
16/712,799
Filed
2019-12-12
Art Unit
3683