Patent Assignment
Reel/Frame 061570/0555
Change of Name
Recorded: 2022-09-28
Pages: 4
Assignor
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Executed: 2021-03-15
Assignee
GENESYS CLOUD SERVICES, INC.
1302 EL CAMINO REAL, SUITE 300, MENLO PARK, CALIFORNIA, 94025
Covered Properties
(26)
Cumulative Average Spectral Entropy Analysis for Tone and Speech Classification
PCT:
PCT/US2021/039829 ↗
Method and System for Scalable Contact Center Agent Scheduling Utilizing Automated Ai Modeling and Multi-Objective Optimization
PCT:
PCT/US2021/043132 ↗
Technologies for Transforming a Data Display
PCT:
PCT/US2021/054352 ↗
Confidence Classifier Within Context of Intent Classification
PCT:
PCT/US2021/054380 ↗
Systems and Methods for Conducting an Automated Dialogue
PCT:
PCT/US2021/054389 ↗
Method and System for Robust Wait Time Estimation in a Multi-Skilled Contact Center with Abandonment
PCT:
PCT/US2021/062346 ↗
Systems and Methods Related to Applied Anomaly Detection and Contact Center Computing Environments
PCT:
PCT/US2021/064569 ↗
Automated Configuration and Deployment of Contact Center Software Suite
Technologies for Incorporating an Augmented Voice Communication into a Communication Routing Configuration
System and Method for Conducting an Automated Interview Session
Technologies for Conducting a Data Transaction Between Enterprises Using a Permissioned Blockchain Infrastructure
Application:
17/029,824 →
Publication:
US 2022/0094524
Technologies for Conducting a Data Transaction Between Enterprises Using a Permissioned Blockchain Infrastructure and an Oracle System
Technologies for Blockchain-Based Data Transparency and Authentication
Blockchain-Based Technologies for Hyper-Personalized Interactions Across Enterprises
Technologies for Data Bidding and Negotiating in an Enterprise System Using a Permissioned Blockchain Infrastructure
Technologies for Providing Prediction-as-a-Service Through Intelligent Blockchain Smart Contracts
Application:
17/029,880 →
Publication:
US 2022/0092056
Technologies for Transforming a Data Display
Application:
17/129,129 →
Publication:
US 2022/0197484
Confidence Classifier Within Context of Intent Classification
Systems and Methods for Conducting an Automated Dialogue
Technologies for Automated Generation of Contact Center System Embeddings
Patent:
11,134,155 →
Application:
17/139,033 →
Systems and Methods Relating to Neural Network-Based Api Request Pattern Analysis for Real-Time Insider Threat Detection
Cumulative Average Spectral Entropy Analysis for Tone and Speech Classification
Method and System for Scalable Contact Center Agent Scheduling Utilizing Automated Ai Modeling and Multi-Objective Optimization
Technologies for Incorporating an Augmented Voice Communication into a Communication Routing Configuration
Method and System for Robust Wait Time Estimation in a Multi-Skilled Contact Center with Abandonment
Systems and Methods Related to Applied Anomaly Detection and Contact Center Computing Environments
Application:
17/557,580 →
Publication:
US 2022/0198229
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Jan 6, 2020
From: ROBERTS, JR., JOHN; ROBINSON, MATTHEW
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 051420/0710 →
Assignment of Assignor's Interest
Jan 17, 2020
From: VYMENETS, LEONID; HOCKEBORN, ALEXANDRIA L.; GUAN, YONG; CHHAIDAN, JASON
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 051542/0036 →
Security Agreement
Feb 12, 2020
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 051902/0850 →
Assignment of Assignor's Interest
May 27, 2020
From: ASOKAN, ANANTHA KRISHNAN; GOKULAKANNAN, BALAJI; JAYARAMAN, SABARIGANESH; JAYARAGHAVENDRAN, VIDHYASIMHAN
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 052765/0286 →
Security Agreement
Aug 25, 2020
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 053598/0521 →
Assignment of Assignor's Interest
Sep 25, 2020
From: SEKAR, ARCHANA; VILLALOBOS, JAVIER; KONIG, YOCHAI
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 053888/0937 →
Assignment of Assignor's Interest
Sep 25, 2020
From: SEKAR, ARCHANA; VILLALOBOS, JAVIER; KONIG, YOCHAI
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 053887/0461 →
Assignment of Assignor's Interest
Sep 25, 2020
From: SEKAR, ARCHANA; VILLALOBOS, JAVIER; KONIG, YOCHAI
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 053885/0840 →
Assignment of Assignor's Interest
Sep 25, 2020
From: SEKAR, ARCHANA; VILLALOBOS, JAVIER; KONIG, YOCHAI
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 053887/0291 →
Assignment of Assignor's Interest
Sep 25, 2020
From: SEKAR, ARCHANA; VILLALOBOS, JAVIER; KONIG, YOCHAI
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 053888/0830 →
Assignment of Assignor's Interest
Sep 25, 2020
From: SEKAR, ARCHANA; VILLALOBOS, JAVIER; KONIG, YOCHAI
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 053887/0663 →
Assignment of Assignor's Interest
Jan 14, 2021
From: SUNDARAM, RAMASUBRAMANIAN; WYSS, FELIX IMMANUAL; GANAPATHIRAJU, ARAVIND
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 054916/0027 →
Assignment of Assignor's Interest
Jan 22, 2021
From: NEUBERGER, CHRISTIAN T., JR.; WANDERSKI, ANUPHINH P.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 055003/0626 →
Assignment of Assignor's Interest
Jan 22, 2021
From: WYSS, FELIX IMMANUEL
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 055002/0885 →
Assignment of Assignor's Interest
Jan 22, 2021
From: SUNDARAM, RAMASUBRAMANIAN; BUDUGUPPA, PAVAN
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 055005/0439 →
Assignment of Assignor's Interest
Jun 28, 2021
From: ALFORD, WILLIAM ANTHONY; THORNTON, MEGAN AMBERLY; HARWOOD, ANDREW TYLER; RAPPLEYEA, DANNY
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 056687/0659 →
Assignment of Assignor's Interest
Jul 14, 2021
From: VERGIN, RIVAROL; MCDOWELL, JASON ANTHONY; PAUGH, ADAM M.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 056851/0819 →
Corrective Assignment to Correct the Second Assignor's Name and Execution Date Previously Recorded at Reel: 054916 Frame: 0027. Assignor(S) Hereby Confirms the Assignment .
Jul 16, 2021
From: SUNDARAM, RAMASUBRAMANIAN; WYSS, FELIX IMMANUEL; GANAPATHIRAJU, ARAVIND
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 056893/0916 →
Assignment of Assignor's Interest
Aug 10, 2021
From: D'ATTILIO, WILLIAM; VELASQUEZ DIAZ, GERMAN ANDRES; TER, WEI XUN; WICAKSONO, BAYU
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 057130/0884 →
Assignment of Assignor's Interest
Oct 12, 2021
From: SUNDARAM, RAMASUBRAMANIAN; BUDUGUPPA, PAVAN
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 057761/0766 →
Assignment of Assignor's Interest
Oct 12, 2021
From: NEUBERGER, JR., CHRISTIAN T.; WANDERSKI, ANUPHINH P.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 057762/0405 →
Assignment of Assignor's Interest
Oct 12, 2021
From: WYSS, FELIX IMMANUEL
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 057762/0245 →
Assignment of Assignor's Interest
Dec 9, 2021
From: TER, WEI XUN; ROSOY, GEIR; HAMEED, MOHAMED SHAHUL; WICAKSONO, BAYU
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 058350/0172 →
Assignment of Assignor's Interest
Jan 21, 2022
From: OÑATE LÓPEZ, JOSÉ; LAMPREA, LUIS IGNACIO
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 058728/0395 →
Security Agreement
Mar 18, 2022
From: GENESYS CLOUD SERVICES, INC.; GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 059470/0398 →