Patent Assignment
Reel/Frame 058350/0172
Assignment of Assignor's Interest
Recorded: 2021-12-09
Pages: 7
Assignors
TER, WEI XUN
Executed: 2020-12-16
ROSOY, GEIR
Executed: 2020-12-16
HAMEED, MOHAMED SHAHUL
Executed: 2020-12-17
WICAKSONO, BAYU
Executed: 2020-12-17
HUMPHREYS, TRAVIS
Executed: 2020-12-17
ROBINSON, BRIAN
Executed: 2021-01-13
Assignee
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
2001 JUNIPERO SERRA BLVD., DALY CITY, CALIFORNIA, 94014
Covered Property
(1)
Method and System for Robust Wait Time Estimation in a Multi-Skilled Contact Center with Abandonment
Patent:
11,716,423 →
Application:
17/545,191 →
Publication:
US 2022/0182493
PCT:
PCT/US2021/062346 ↗
Related Assignments
(4)
Other recorded transfers of the patent in this record — the chain of ownership.
Change of Name
Sep 28, 2022
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 061570/0555 →
Assignment of Assignor's Interest
Mar 14, 2023
From: GENESYS CLOUD SERVICES, INC.
To: GENESYS CLOUD SERVICES HOLDINGS II, LLC
Reel/Frame 062980/0211 →
Security Agreement
Jul 24, 2023
From: GENESYS CLOUD SERVICES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 064367/0879 →
Notice of Succession of Security Interests at Reel/Frame 064367/0879
Feb 4, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070098/0287 →