Patent Assignment
Reel/Frame 067391/0109
Change of Name
Recorded: 2024-05-13
Pages: 4
Assignor
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Executed: 2021-03-15
Assignee
GENESYS CLOUD SERVICES, INC.
1302 EL CAMINO REAL, SUITE 300, MENLO PARK, CALIFORNIA, 94025
Covered Properties
(25)
System and Method for Managing Interaction Flow for Contact Centers
System and Method for Analysis and Correlation of Scoring and Customer Satisfaction
System for Routing Interactions Using Bio-Performance Attributes of Persons as Dynamic Input
Network Recording and Speech Analytics System and Method
System and Method for Intelligent Task Management in a Workbin
System and Method for Intelligent Task Management and Routing
System for Facilitating Loosely Configured Service Worker Groups in a Dynamic Call Center Environment
System and Method for Contact Center Shared Economy
Method and System for Integrating an Interaction Management System with a Business Rules Management System
Method for Assembling a Business Process and for Orchestrating the Process Based on Process Beneficiary Information
Technique to Authenticate in a Mobile Application Using Near-Field Communication
System and Method for Access Number Distribution in a Contact Center
Customer-Enabled Evaluation and Control of Communication Center Agent Contact
System for Determining Presence of and Authorizing a Quorum to Transact Business Over a Network
System and Method for Dynamic Call Diversion
Answering Machine Detection
System and Methods for Recording a Compressed Video and Audio Stream
System and Method for Web-Based Real Time Communication with Contact Centers
System and Methods for Selecting a Dialing Strategy for Placing an Outbound Call
System for Analyzing Interactions and Reporting Analytic Results to Human Operated and System Interfaces in Real Time
System and Method for Out-of-Band Communication with Contact Centers
Automated Call Center Software Build Generator
Trust Conferencing Apparatus and Methods in Digital Communication
Dynamic Management and Redistribution of Contact Center Media Traffic
Data-Driven Dialogue Enabled Self-Help Systems
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Jul 7, 2015
From: MAKAGON, PETR; RISTOCK, HERBERT WILLI ARTUR; KIKINIS, DAN
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036016/0087 →
Assignment of Assignor's Interest
Jul 17, 2015
From: BEILIS, DAVID; LEE-KWEN, ADRIAN
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036119/0532 →
Assignment of Assignor's Interest
Jul 22, 2015
From: MEZHIBOVSKY, VLADIMIR; BRAZHNYK, ANTON; SURAVARAPU, BHANU PRASAD; DUCLOS, GREGORY JACOB
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036160/0547 →
Assignment of Assignor's Interest
Jul 22, 2015
From: ANISIMOV, NIKOLAY; MEZHIBOVSKY, VLADIMIR; GALVIN, BRIAN
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036158/0182 →
Assignment of Assignor's Interest
Jul 27, 2015
From: SAUSHKIN, OLEG
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036186/0878 →
Assignment of Assignor's Interest
Jul 30, 2015
From: PERLMUTTER, S. MICHAEL
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036222/0614 →
Assignment of Assignor's Interest
Aug 19, 2015
From: LEE, ALEX Y.; LAM, ANTHONY C.; NG, ANDREW; NIMMANANT, CHAKRIT
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036353/0278 →
Assignment of Assignor's Interest
Aug 21, 2015
From: TAMBLYN, ERIC; LUM, HENRY; FILONOV, VLADIMIR; CULBERT, JEFFREY
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036421/0437 →
Assignment of Assignor's Interest
Aug 24, 2015
From: ANISIMOV, NIKOLAY; PETROVYKH, YEVGENIY; SCOTT, MARK
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036400/0581 →
Assignment of Assignor's Interest
Sep 14, 2015
From: RISTOCK, HERBERT W.A.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 036561/0175 →
Assignment of Assignor's Interest
Sep 23, 2015
From: BOUZID, AHMED TEWFIK; DURGANI, PRAKASH BHAGWAN; HUANG, LEI; LU, CHARLES QICHI
To: ANGEL.COM INCORPORATED
Reel/Frame 036639/0608 →
Assignment of Assignor's Interest
Jan 15, 2016
From: RISTOCK, HERBERT WILLI ARTUR; PLACIAKIS, VIDAS; TERYOSHIN, VITALIY; KOROLEV, NIKOLAY I
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 037540/0723 →
Assignment of Assignor's Interest
Jan 15, 2016
From: RISTOCK, HERBERT WILLI ARTUR; PLACIAKIS, VIDAS; TERYOSHIN, VITALIY; KOROLEV, NIKOLAY
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 037505/0195 →
Assignment of Assignor's Interest
Jan 15, 2016
From: RISTOCK, HERBERT WILLI ARTUR; TE BOOIJ, MERIJN; MEZHIBOVSKY, VLADIMIR; ANDERSON, DAVID
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 037505/0261 →
Assignment of Assignor's Interest
Feb 11, 2016
From: BELL, CLIFF; STOOPS, DANIEL; FEDOROV, SERGEY; RISTOCK, HERBERT WILLI ARTUR
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 037720/0768 →
Assignment of Assignor's Interest
May 27, 2016
From: KUMAR, PRAPHUL; VYMENETS, LEONID; RISTOCK, HERBERT WILLI ARTUR; ZHAKOV, VYACHESLAV
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 038741/0111 →
Security Agreement
Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
Corrective Assignment to Correct the Assignee's Name from Angel.Com to Its Full Legal Name of Angel.Com Incorporated Previously Recorded on Reel 036639 Frame 0608. Assignor(S) Hereby Confirms the Assignment.
Dec 13, 2016
From: MA, RONG
To: ANGEL.COM INCORPORATED
Reel/Frame 040889/0065 →
Corrective Assignment to Correct the Assignee Name Inside the Assignment Document Previously Recorded at Reel: 036639 Frame: 0608. Assignor(S) Hereby Confirms the Assignment.
Dec 13, 2016
From: LU, CHARLES QICHI
To: ANGEL.COM INCORPORATED
Reel/Frame 041151/0324 →
Corrective Assignment to Correct the Assignee's Name from Angel.Com to Its Full Legal Name of Angel.Com Incorporated Previously Recorded on Reel 036639 Frame 0608. Assignor(S) Hereby Confirms the Assignment.
Dec 13, 2016
From: SNITKOVSKY, VADIM
To: ANGEL.COM INCORPORATED
Reel/Frame 040889/0117 →
Corrective Assignment to Correct the Assignee's Name from Angel.Com to Its Full Legal Name of Angel.Com Incorporated Previously Recorded on Reel 036639 Frame 0608. Assignor(S) Hereby Confirms the Assignment.
Dec 13, 2016
From: HUANG, LEI
To: ANGEL.COM INCORPORATED
Reel/Frame 040889/0057 →
Corrective Assignment to Correct the Assignee's Name from Angel.Com to Its Full Legal Name of Angel.Com Incorporated Previously Recorded on Reel 036639 Frame 0608. Assignor(S) Hereby Confirms the Assignment.
Dec 13, 2016
From: DURGANI, PRAKASH BHAGWAN
To: ANGEL.COM INCORPORATED
Reel/Frame 040888/0972 →
Corrective Assignment to Correct the Assignee's Name from Angel.Com to Its Full Legal Name of Angel.Com Incorporated Previously Recorded on Reel 036639 Frame 0608. Assignor(S) Hereby Confirms the Assignment.
Dec 13, 2016
From: BOUZID, AHMED TEWFIK
To: ANGEL.COM INCORPORATED
Reel/Frame 040888/0967 →
Merger
Jan 4, 2017
From: ANGEL.COM INCORPORATED
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 040840/0832 →
Assignment of Assignor's Interest
Jun 22, 2017
From: BELL, CLIFF; STOOPS, DANIEL; O'DONOGHUE, STEPHEN; RISTOCK, HERBERT WILLI ARTUR
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 042792/0262 →