IP Library › Assignment 067644/0877
Patent Assignment
Reel/Frame 067644/0877

CHANGE OF NAME

Recorded: 2024-06-06 Received: 2024-06-06 Pages: 4
Assignor
Assignee
GENESYS CLOUD SERVICES, INC.
1302 EL CAMINO REAL, SUITE 300, MENLO PARK, CA, 94025, UNITED STATES
Covered Applications (25)
UNSUPERVISED ADAPTATION OF SENTIMENT LEXICON
App. No. 16/381,452
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SYSTEM AND METHOD FOR COMMUNICATION PROVIDER AND REMOTE DEVICE CONNECTION ANALYSIS
App. No. 15/146,959
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SYSTEM AND METHOD FOR VOICEMAIL ACCELERATION
App. No. 15/060,330
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SYSTEM AND METHOD FOR NEURAL NETWORK BASED FEATURE EXTRACTION FOR ACOUSTIC MODEL DEVELOPMENT
App. No. 14/985,560
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DETERMINING AN ACTIVE STATION BASED ON MOVEMENT DATA
App. No. 14/710,612
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SYSTEM AND METHOD FOR INTERACTION ROUTING BY APPLYING PREDICTIVE ANALYTICS AND MACHINE LEARNING TO WEB AND MOBILE APPLICATION CONTEXT
App. No. 14/686,404
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Secret Supplemental Username
App. No. 14/611,581
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SYSTEM AND METHOD FOR LANGUAGE SPECIFIC ROUTING
App. No. 14/580,547
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Managing interactive communications campaigns with customer recovery
App. No. 14/088,360
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Methods for Creating, Arranging, and Leveraging An Ad-Hoc Collection of Heterogeneous Organization Components
App. No. 14/062,461
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Method and System for Learning Call Analysis
App. No. 14/014,530
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Method and System for Selectively Biased Linear Discriminant Analysis in Automatic Speech Recognition Systems
App. No. 13/974,123
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METHOD AND SYSTEM FOR ACOUSTIC DATA SELECTION FOR TRAINING THE PARAMETERS OF AN ACOUSTIC MODEL
App. No. 13/959,171
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SYSTEM AND METHOD FOR PREDICTIVE LIVE INTERACTION OFFERING AND HOSTING
App. No. 13/942,784
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FALSE ALARM REDUCTION IN SPEECH RECOGNITION SYSTEMS USING CONTEXTUAL INFORMATION
App. No. 13/746,687
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SYSTEM AND METHOD FOR SELF-SERVICE CALLBACK MODIFICATION
App. No. 13/741,666
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Managing interactive communications campaigns with customer recovery
App. No. 13/346,860
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SYSTEM AND METHOD FOR INTEGRATED RESOURCE SCHEDULING, TASK ALLOCATION AND AGENT WORK MANAGEMENT
App. No. 11/551,485
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SYSTEM FOR DISTRIBUTING VXML CAPABILITIES FOR EXECUTION ON CLIENT DEVICES
App. No. 11/003,723
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METHOD AND APPARATUS FOR INTEGRATING AGENT STATUS BETWEEN A CUSTOMER RELATIONS MANAGEMENT SYSTEM AND A MULTIPLE CHANNEL COMMUNICATIONS CENTER
App. No. 10/993,837
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SYSTEM AND METHOD FOR GENERATING FORECASTS AND ANALYSIS OF CONTACT CENTER BEHAVIOR FOR PLANNING PURPOSES
App. No. 10/984,841
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SYSTEM AND METHOD OF CALL CLASSIFICATION WITH CONTEXT MODELING BASED ON COMPOSITE WORDS
App. No. 10/871,181
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SYSTEM AND METHOD FOR INTEGRATED RESOURCE SCHEDULING, TASK ALLOCATION AND AGENT WORK MANAGEMENT
App. No. 10/373,395
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SYSTEM AND METHOD FOR INTEGRATED RESOURCE SCHEDULING AND TASK ALLOCATION
App. No. 10/373,393
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SYSTEM AND METHOD FOR INTEGRATED RESOURCE SCHEDULING AND AGENT WORK MANAGEMENT
App. No. 10/373,391
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