System and method for voicemail acceleration
View Patent ↗A system and method are presented for voicemail acceleration. A voicemail acceleration system, which functions to accelerate the experience of a user, is associated with at least one user device. A user may initiate an interaction with another user, wherein the device associated with the voicemail acceleration system detects that the interaction is being sent to voicemail through contact analysis. A pre-established message and/or a number of options may be presented to the user initiating the interaction, wherein the user may choose an option or elect to automatically leave a message and end the interaction on their end. The voicemail acceleration system provides the retrieved message to the other user and finishes the interaction.
1. A method for accelerating voicemail in a communications system wherein the system comprises at least an audio channel connecting a plurality of devices associated with a plurality of users and a voicemail acceleration system associated with a first user's device, the method comprising the steps of:
a. providing, by the voicemail acceleration system, a plurality of options to the first user for selection, wherein the first user opts to leave a pre-established message to the second user;
b. receiving a communication, by a device associated with a second user, from a device associated with a first user in the communication system via the audio channel, wherein the communication is handled by voicemail of a second user;
c. detecting, by the voicemail acceleration system that voicemail of the second user is handling the communication;
d. disconnecting, by the voicemail acceleration system, the device associated with the first user;
e. retrieving, by the voicemail acceleration system, the pre-established message;
f. detecting, by the voicemail acceleration system, a prompt to leave a message from the voicemail of the second user;
g. providing, by the voicemail acceleration system, the retrieved message; and
h. disconnecting, by the voicemail acceleration system, the communication to the second user.
2. The method of claim 1 , wherein the communication is a call.
3. The method of claim 1 , wherein the communication is a video chat.
4. The method of claim 1 , wherein the detecting comprises word recognition.
5. The method of claim 1 , wherein the detecting comprises voice recognition.
6. The method of claim 1 , wherein the pre-established message is retrieved from a database associated with the voicemail acceleration system.
7. The method of claim 1 , wherein the prompt to leave a message comprises a signal.
8. A method for accelerating voicemail in a communications system wherein the system comprises at least an audio channel connecting a plurality of devices associated with a plurality of users, and a voicemail acceleration system associated with at least one user's device, the method comprising the steps of:
a. receiving a communication from a first user of the plurality of users in the communications system, wherein the communication is handled by voicemail of a second user from the plurality of users;
b. detecting, by the voicemail acceleration system, that voicemail is handling the communication;
c. handling, by the voicemail acceleration system, the communication according to pre-determined instructions from the second user;
d. disconnecting, by the voicemail acceleration system, the first user;
e. retrieving, by the voicemail acceleration system, the pre-determined instructions from the second user and performing said pre-determined instructions; and
f. disconnecting, by the voicemail acceleration system, the communication to the second user.
9. The method of claim 6 , wherein the pre-determined instructions from the second user comprise providing, by the voicemail acceleration system, a retrieved message to the second user that has been previously selected by the second user.
10. The method of claim 8 , wherein the communication is a call.
11. The method of claim 8 , wherein the communication is a video chat.
12. The method of claim 8 , wherein the detecting comprises word recognition.
13. The method of claim 8 , wherein the detecting comprises voice recognition.
14. The method of claim 8 , wherein the pre-established message is retrieved from a database associated with the voicemail acceleration system.
15. The method of claim 8 , wherein the prompt to leave a message comprises a signal.
16. The method of claim 8 , wherein the detecting comprises passage of a pre-determined length of time after initiation of the communication with no resolution.
17. The method of claim 8 , wherein the detecting comprises a predetermined number of rings after initiation of the communication with no resolution.