Patent Application
Utility
Small
App. No. 10/785,543
· Confirmation No. 8142
Method and system for delivery of individualized training to call center agents
Abandoned -- Failure to Respond to an Office Action
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2007-05-21 | ABN |
Abandonment | 2 | View | |
| 2006-08-14 | CTNF |
Non-Final Rejection | 7 | View | |
| 2006-08-14 | 1449 |
List of References cited by applicant and considered by examiner | 14 | View | |
| 2006-08-14 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2006-08-14 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2006-08-14 | FWCLM |
Index of Claims | 1 | View | |
| 2006-07-03 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 3 | View | |
| 2006-07-03 | FOR |
Foreign Reference | 46 | View | |
| 2005-10-14 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 2 | View | |
| 2005-06-24 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 2 | View | |
| 2005-06-24 | FOR |
Foreign Reference | 98 | View | |
| 2005-05-04 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 2 | View | |
| 2005-05-04 | FOR |
Foreign Reference | 89 | View | |
| 2005-05-04 | FOR |
Foreign Reference | 99 | View | |
| 2005-05-04 | FOR |
Foreign Reference | 53 | View | |
| 2004-11-19 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 2 | View | |
| 2004-10-29 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2004-05-26 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 2 | View | |
| 2004-05-26 | FOR |
Foreign Reference | 35 | View | |
| 2004-05-13 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 9 | View | |
| 2004-02-24 | TRNA |
Transmittal of New Application | 2 | View | |
| 2004-02-24 | SPEC |
Specification | 21 | View | |
| 2004-02-24 | CLM |
Claims | 7 | View | |
| 2004-02-24 | ABST |
Abstract | 1 | View | |
| 2004-02-24 | DRW |
Drawings-only black and white line drawings | 6 | View | |
| 2004-02-24 | DRW |
Drawings-only black and white line drawings | 6 | View | |
| 2004-02-24 | OATH |
Oath or Declaration filed | 2 | View | |
| 2004-02-24 | A.PE |
Preliminary Amendment | 1 | View | |
| 2004-02-24 | CLM |
Claims | 4 | View | |
| 2004-02-24 | REM |
Applicant Arguments/Remarks Made in an Amendment | 1 | View | |
| 2004-02-24 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2004-02-24 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2004-02-24 | 136A |
Authorization for Extension of Time all replies | 2 | View | |
| 2004-02-24 | WFEE |
Fee Worksheet (SB06) | 1 | View |
Inventors
John C. C. Mcllwaine
Alpharetta, GA
Matthew G.A. McConnell
Alpharetta, GA
Attorneys & Agents of Record
Classification
USPC
379/265.06
G09B5/02
G06Q10/06398
H04M3/2218
H04M3/42221
H04M3/51
H04M3/5175
Prosecution
- Examiner
- NGUYEN, QUYNH H
- Art Unit
- 2614
- Customer No.
- 20786
- Docket No.
- 07117.105018
- Confirmation No.
- 8142
Publication
- Pub. No.
- US20040165717A1
- Pub. Date
- 2004-08-26
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2004-11-26
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Quick Facts
- App. No.
- 10/785,543
- Filed
- 2004-02-24
- Pub. No.
- US20040165717A1
- Examiner
- NGUYEN, QUYNH H
- Art Unit
- 2614
External Links