Granted Patent
Utility
Small
US 6,775,377
· Confirmation No. 8697
METHOD AND SYSTEM FOR DELIVERY OF INDIVIDUALIZED TRAINING TO CALL CENTER AGENTS
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⬇ PDF
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2005-01-25 | COCOUT |
Certificate of Correction - Post Issue Communication | 1 | View | |
| 2004-02-26 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2004-02-26 | LET. |
Miscellaneous Incoming Letter | 1 | View | |
| 2004-02-26 | DRW |
Drawings-only black and white line drawings | 1 | View | |
| 2002-07-18 | TRNA |
Transmittal of New Application | 2 | View | |
| 2002-07-18 | A.PE |
Preliminary Amendment | 6 | View | |
| 2002-07-18 | SPEC |
Specification | 21 | View | |
| 2002-07-18 | CLM |
Claims | 7 | View | |
| 2002-07-18 | ABST |
Abstract | 1 | View | |
| 2002-07-18 | DRW |
Drawings-only black and white line drawings | 6 | View | |
| 2002-07-18 | OATH |
Oath or Declaration filed | 2 | View |
Inventors
John C.C. McIllwaine
Roswell, GA
Matthew G.A. McConnell
Duluth, GA
Attorneys & Agents of Record
Classification
USPC
379/265.06
G09B5/02
G06Q10/06398
H04M3/2218
H04M3/42221
H04M3/51
H04M3/5175
Prosecution
- Examiner
- TIEU, BENNY QUOC
- Art Unit
- 2642
- Customer No.
- 20786
- Docket No.
- 07117.105006
- Confirmation No.
- 8697
Publication
- Pub. No.
- US20030048893A1
- Pub. Date
- 2003-03-13
Patent Term Adjustment
-232days
RELEASE OF SECURITY INTEREST
Recorded 2019-10-02
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2004-11-26
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Quick Facts
- Patent No.
- US 6,775,377
- App. No.
- 10/198,019
- Filed
- 2002-07-18
- Granted
- 2004-08-10
- Pub. No.
- US20030048893A1
- Examiner
- TIEU, BENNY QUOC
- Art Unit
- 2642
- PTA
- -232 days
External Links