Patent Assignment
Reel/Frame 067628/0966
Release of Security Interest
Recorded: 2024-06-05
Pages: 8
Assignor
CIBC BANK USA
Executed: 2024-05-31
Assignee
INTRADIEM, INC.
3650 MANSELL ROAD, ALPHARETTA, GEORGIA, 30022
Covered Properties
(14)
Live Monitoring to Trigger Automation in Servicing Communications
Recurrent Training System
Patent:
6,301,573 →
Application:
09/002,325 →
Method and system for delivery of individualized training to call center agents
Patent:
6,324,282 →
Application:
09/517,500 →
Method and System for Delivery of Individualized Training to Call Center Agents
Method and System for Delivery of Individualized Training to Call Center Agents
Versatile Resource Computer-Based Training System
Patent:
7,043,193 →
Application:
09/638,771 →
Method and System for Selecting a Preferred Contact Center Agent Based on Agent Proficiency and Performance and Contact Center State
System and Method for Increasing Completion of Training
Live Monitoring with Most Valuable Action to Trigger Automation
Patent:
10,833,916 →
Application:
16/804,376 →
Live Monitoring to Trigger Automation
Patent:
10,623,233 →
Application:
16/580,258 →
Live Monitoring to Trigger Automation in Administering Coaching
Patent:
10,833,917 →
Application:
16/912,351 →
Live-Monitoring of Agent Instances to Trigger Automation
Method and System for Scheduled Delivery of Training to Call Center Agents
Patent:
6,628,777 →
Application:
09/442,207 →
Live Monitoring to Trigger Automation
PCT:
PCT/US2020/050104 ↗
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Mar 2, 2000
From: MCILLWAINE, JOHN C.C.; MCCONNELL, MATTHEW G.A.
To: KNOWLAGENT, INC.
Reel/Frame 010660/0624 →
Assignment of Assignor's Interest
Mar 6, 2000
From: MCILLWAINE, JOHN C.C.; MCCONNELL, MATTHEW G.A.
To: KNOWLAGENT, INC.
Reel/Frame 010595/0117 →
Assignment of Assignor's Interest
Jun 5, 2000
From: MCILLWAINE, JOHN C.C.; MCCONNELL, MATTHEW G.A.
To: KNOWLAGENT, INC.
Reel/Frame 010876/0291 →
Assignment of Assignor's Interest
Aug 15, 2000
From: VASHI, SNEHAL; WATERSON, ROB; SMITH, RODNEY; ROBINSON, JOHN W.
To: SIMTREX CORPORATION
Reel/Frame 011022/0486 →
Assignment of Assignor's Interest
Sep 20, 2002
From: MCILWAINE, JOHN C.C.; MCCONNELL, MATTHEW G.A.; RAMLOGAN, SURJ
To: KNOWLAGENT, INC.
Reel/Frame 013325/0777 →
Corrective Assignment to Correct Inventor's Name
Oct 22, 2002
From: MCILWAINE, JOHN C.C.
To: KNOWLAGENT, INC.
Reel/Frame 013407/0865 →
Re-Record to Correct the 1ST Conveying Party's Name, Previously Recorded at Reel 010660, Frame 0624.
Oct 22, 2002
From: MCILWAINE, JOHN C.C.
To: KNOWLAGENT, INC.
Reel/Frame 013409/0582 →
Corrective Assignment to Correct the Name of the Assignee. Filed on 03/06/2000, Recorded on Reel 010595 Frame 0117 Assignor Hereby Confirms the Assignment of the Entire Interest.
Oct 29, 2002
From: MCILWAINE, JOHN C.C.
To: KNOWLAGENT, INC.
Reel/Frame 013431/0212 →
Assignment of Assignor's Interest
Mar 4, 2003
From: SIMTREX CORPORATION
To: KNOWLAGENT, INC.
Reel/Frame 013802/0463 →
Assignment of Assignor's Interest
Jan 16, 2004
From: MCCONNELL, MATTHEW G.A.; MCILWAINE, JOHN C.C.; BAGGENSTOSS, RICK; RICHTER, SCOTT
To: KNOWLAGENT, INC.
Reel/Frame 014908/0480 →
Assignment of Assignor's Interest
Nov 26, 2004
From: MCILWAINE, JOHN C. C.; MCCONNELL, MATTHEW G. A.
To: KNOWLAGENT, INC.
Reel/Frame 016016/0072 →
Change of Name
May 24, 2013
From: KNOWLAGENT, INC.
To: INTRADIEM, INC.
Reel/Frame 030489/0874 →
Security Agreement
Jul 1, 2013
From: INTRADIEM, INC.
To: SQUARE 1 BANK
Reel/Frame 030744/0830 →
Security Interest
Sep 24, 2019
From: INTRADIEM, INC.
To: CIBC BANK USA
Reel/Frame 050477/0275 →
Assignment of Assignor's Interest
Sep 24, 2019
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 050473/0602 →
Release of Security Interest
Oct 2, 2019
From: PACIFIC WESTERN BANK (SUCCESSOR BY MERGER TO SQUARE 1 BANK)
To: INTRADIEM, INC.
Reel/Frame 050598/0337 →
Assignment of Assignor's Interest
Feb 28, 2020
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC,
Reel/Frame 051961/0637 →
Corrective Assignment to Correct the Assignee Name Intradiem Inc, Previously Recorded on Reel 051961 Frame 0637. Assignor(S) Hereby Confirms the Assignment.
Mar 5, 2020
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 052114/0167 →
Assignment of Assignor's Interest
Jun 25, 2020
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 053043/0041 →
Assignment of Assignor's Interest
Oct 1, 2020
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 053967/0126 →
Assignment of Assignor's Interest
Jan 29, 2021
From: BUSBEE, CHRISTOPHER; DEWAN, AKUL; DRUCKER, ERIC; EAST, JENNIFER
To: INTRADIEM, INC.
Reel/Frame 055085/0951 →
Security Interest
Apr 9, 2021
From: INTRADIEM, INC.
To: CIBC BANK USA
Reel/Frame 055878/0924 →
Security Interest
Nov 13, 2021
From: INTRADIEM, INC.
To: CIBC BANK USA
Reel/Frame 058105/0072 →
Assignment of Assignor's Interest
Dec 23, 2021
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 058474/0895 →
Security Agreement
May 31, 2024
From: INTRADIEM, INC.
To: BMO BANK N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 067596/0408 →