IP Library Assignment 067628/0966
Patent Assignment
Reel/Frame 067628/0966

Release of Security Interest

Recorded: 2024-06-05 Pages: 8
Assignor
CIBC BANK USA
Executed: 2024-05-31
Assignee
INTRADIEM, INC.
3650 MANSELL ROAD, ALPHARETTA, GEORGIA, 30022
Covered Properties (14)
Live Monitoring to Trigger Automation in Servicing Communications
Application: 17/061,024 →
Publication: US 2021/0091996
Recurrent Training System
Patent: 6,301,573 →
Application: 09/002,325 →
Method and system for delivery of individualized training to call center agents
Patent: 6,324,282 →
Application: 09/517,500 →
Method and System for Delivery of Individualized Training to Call Center Agents
Patent: 6,459,787 →
Application: 09/950,528 →
Publication: US 2002/0009190
Method and System for Delivery of Individualized Training to Call Center Agents
Patent: 6,775,377 →
Application: 10/198,019 →
Publication: US 2003/0048893
Versatile Resource Computer-Based Training System
Patent: 7,043,193 →
Application: 09/638,771 →
Method and System for Selecting a Preferred Contact Center Agent Based on Agent Proficiency and Performance and Contact Center State
Patent: 7,158,628 →
Application: 10/645,917 →
Publication: US 2005/0043986
System and Method for Increasing Completion of Training
Patent: 7,174,010 →
Application: 10/251,320 →
Publication: US 2003/0086555
Live Monitoring with Most Valuable Action to Trigger Automation
Application: 16/804,376 →
Live Monitoring to Trigger Automation
Application: 16/580,258 →
Live Monitoring to Trigger Automation in Administering Coaching
Application: 16/912,351 →
Live-Monitoring of Agent Instances to Trigger Automation
Application: 17/163,126 →
Publication: US 2021/0152414
Method and System for Scheduled Delivery of Training to Call Center Agents
Patent: 6,628,777 →
Application: 09/442,207 →
Live Monitoring to Trigger Automation
Related Assignments (25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest Mar 2, 2000
From: MCILLWAINE, JOHN C.C.; MCCONNELL, MATTHEW G.A.
To: KNOWLAGENT, INC.
Reel/Frame 010660/0624 →
Assignment of Assignor's Interest Mar 6, 2000
From: MCILLWAINE, JOHN C.C.; MCCONNELL, MATTHEW G.A.
To: KNOWLAGENT, INC.
Reel/Frame 010595/0117 →
Assignment of Assignor's Interest Jun 5, 2000
From: MCILLWAINE, JOHN C.C.; MCCONNELL, MATTHEW G.A.
To: KNOWLAGENT, INC.
Reel/Frame 010876/0291 →
Assignment of Assignor's Interest Aug 15, 2000
From: VASHI, SNEHAL; WATERSON, ROB; SMITH, RODNEY; ROBINSON, JOHN W.
To: SIMTREX CORPORATION
Reel/Frame 011022/0486 →
Assignment of Assignor's Interest Sep 20, 2002
From: MCILWAINE, JOHN C.C.; MCCONNELL, MATTHEW G.A.; RAMLOGAN, SURJ
To: KNOWLAGENT, INC.
Reel/Frame 013325/0777 →
Corrective Assignment to Correct Inventor's Name Oct 22, 2002
From: MCILWAINE, JOHN C.C.
To: KNOWLAGENT, INC.
Reel/Frame 013407/0865 →
Re-Record to Correct the 1ST Conveying Party's Name, Previously Recorded at Reel 010660, Frame 0624. Oct 22, 2002
From: MCILWAINE, JOHN C.C.
To: KNOWLAGENT, INC.
Reel/Frame 013409/0582 →
Corrective Assignment to Correct the Name of the Assignee. Filed on 03/06/2000, Recorded on Reel 010595 Frame 0117 Assignor Hereby Confirms the Assignment of the Entire Interest. Oct 29, 2002
From: MCILWAINE, JOHN C.C.
To: KNOWLAGENT, INC.
Reel/Frame 013431/0212 →
Assignment of Assignor's Interest Mar 4, 2003
From: SIMTREX CORPORATION
To: KNOWLAGENT, INC.
Reel/Frame 013802/0463 →
Assignment of Assignor's Interest Jan 16, 2004
From: MCCONNELL, MATTHEW G.A.; MCILWAINE, JOHN C.C.; BAGGENSTOSS, RICK; RICHTER, SCOTT
To: KNOWLAGENT, INC.
Reel/Frame 014908/0480 →
Assignment of Assignor's Interest Nov 26, 2004
From: MCILWAINE, JOHN C. C.; MCCONNELL, MATTHEW G. A.
To: KNOWLAGENT, INC.
Reel/Frame 016016/0072 →
Change of Name May 24, 2013
From: KNOWLAGENT, INC.
To: INTRADIEM, INC.
Reel/Frame 030489/0874 →
Security Agreement Jul 1, 2013
From: INTRADIEM, INC.
To: SQUARE 1 BANK
Reel/Frame 030744/0830 →
Security Interest Sep 24, 2019
From: INTRADIEM, INC.
To: CIBC BANK USA
Reel/Frame 050477/0275 →
Assignment of Assignor's Interest Sep 24, 2019
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 050473/0602 →
Release of Security Interest Oct 2, 2019
From: PACIFIC WESTERN BANK (SUCCESSOR BY MERGER TO SQUARE 1 BANK)
To: INTRADIEM, INC.
Reel/Frame 050598/0337 →
Assignment of Assignor's Interest Feb 28, 2020
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC,
Reel/Frame 051961/0637 →
Corrective Assignment to Correct the Assignee Name Intradiem Inc, Previously Recorded on Reel 051961 Frame 0637. Assignor(S) Hereby Confirms the Assignment. Mar 5, 2020
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 052114/0167 →
Assignment of Assignor's Interest Jun 25, 2020
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 053043/0041 →
Assignment of Assignor's Interest Oct 1, 2020
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 053967/0126 →
Assignment of Assignor's Interest Jan 29, 2021
From: BUSBEE, CHRISTOPHER; DEWAN, AKUL; DRUCKER, ERIC; EAST, JENNIFER
To: INTRADIEM, INC.
Reel/Frame 055085/0951 →
Security Interest Apr 9, 2021
From: INTRADIEM, INC.
To: CIBC BANK USA
Reel/Frame 055878/0924 →
Security Interest Nov 13, 2021
From: INTRADIEM, INC.
To: CIBC BANK USA
Reel/Frame 058105/0072 →
Assignment of Assignor's Interest Dec 23, 2021
From: MCCONNELL, MATTHEW GRADY; BUSBEE, CHRISTOPHER POWELL; WILSON, KEVIN; DRUCKER, ERIC VICTOR
To: INTRADIEM INC.
Reel/Frame 058474/0895 →
Security Agreement May 31, 2024
From: INTRADIEM, INC.
To: BMO BANK N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 067596/0408 →