IP Library Granted Patent US 8,107,607
Granted Patent B2
US 8,107,607 · App. 12/856,145 · Granted Jan 31, 2012

Integrated chat client with receiving party choice

Assignee: AT&T Intellectual Property I, L.P.
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Quick Facts
Patent No.
US 8,107,607
App. No.
12/856,145
Granted
Jan 31, 2012
Kind
B2
Abstract

Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided.

Claims (30)

1. A method of conducting a network chat session, comprising:

recording, by a computer processor, a network user identification associated with a party as being present on a computer network with a network database when the party is registered as being logged onto the computer network;

after receiving an incoming telephone call, checking, by the computer processor, the network database to ascertain accessibility of a calling party and a called party on the computer network; and

prompting, by the computer processor, the called party to engage in the network chat session with the calling party when the calling party and the called party are ascertained to be accessible on the computer network.

2. The method of claim 1 , wherein the accessibility of the called party is determined based on a computer of the called party being actively present on the computer network.

3. The method of claim 2 , wherein the accessibility of the called party is further determined based on the called party being designated as being available for communicating with others on the computer network.

4. The method of claim 3 , wherein the accessibility of the called party is further determined based on the called party being designated as being receptive to receiving an invitation to engage in the network chat session.

5. The method of claim 1 further comprising initiating a voice connection with the called party when the calling party declines to invite the called party to engage in the network chat session.

6. The method of claim 1 further comprising terminating the telephone call and initiating the network chat session when the calling party invites the called party to engage in the network chat session and the called party accepts the invite.

7. The method of claim 1 , wherein the accessibility of the calling party is determined based on a computer of the calling party being actively present on the computer network.

8. The method of claim 7 , wherein the accessibility of the calling party is further determined based on the calling party being designated as preferring to engage in network chat communications.

9. A non-transitory computer readable storage medium having a computer program for conducting a network chat session that when executed by a computer processor causes the computer processor to perform:

recording a network user identification associated with a party as being present on a computer network with a network database when the party is registered as being logged onto the computer network;

after receiving an incoming telephone call, checking the network database to ascertain accessibility of a calling party and a called party on the computer network; and

prompting the called party to engage in the network chat session with the calling party when the calling party and the called party are ascertained to be accessible on the computer network.

10. The non-transitory computer readable storage medium of claim 9 , wherein the accessibility of the called party is determined based on a computer of the called party being actively present on the computer network.

11. The non-transitory computer readable storage medium of claim 10 , wherein the accessibility of the called party is further determined based on the called party being designated as being available for communicating with others on the computer network.

12. The non-transitory computer readable storage medium of claim 11 , wherein the accessibility of the called party is further determined based on the called party being designated as being receptive to receiving an invitation to engage in the network chat session.

13. The non-transitory computer readable storage medium of claim 9 , the computer program further causing the computer to perform initiating a voice connection with the called party when the calling party declines to invite the called party to engage in the network chat session.

14. The non-transitory computer readable storage medium of claim 9 , the computer program further causing the computer to perform terminating the telephone call and initiating the network chat session when the calling party invites the called party to engage in the network chat session and the called party accepts the invite.

15. The non-transitory computer readable storage medium of claim 9 , wherein the accessibility of the calling party is determined based on a computer of the calling party being actively present on the computer network.

16. The non-transitory computer readable storage medium of claim 15 , wherein the accessibility of the calling party is further determined based on the calling party being designated as preferring to engage in network chat communications.

17. A system of conducting a network chat session, comprising:

a network database that records a network user identification associated with a party as present on a computer network with a network database when a the party is registered as being logged onto the computer network; and

a call processing component that checks the network database to ascertain accessibility of a calling party and a called party after receiving an incoming telephone call,

the call processing component prompting the called party to engage in the network chat session with the calling party when the calling party and the called party are ascertained to be accessible on the computer network.

18. The system of claim 17 further comprising:

a switching component that initiates a voice connection with the called party when the calling party declines to invite the called party to engage in the network chat session.

19. The system of claim 17 , wherein the accessibility of the called party is determined based on the called party being designated as being receptive to receiving an invitation to engage in the network chat session.

20. The system of claim 19 , wherein the accessibility of the calling party is further determined based on the calling party being designated as preferring to engage in network chat communications.

Assignments (7)
CHANGE OF NAME Recorded Jul 8, 2019
From: 24/7 CUSTOMER, INC.
To: [24]7.AI, INC.
Reel/Frame 049688/0636 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 29, 2016
From: AT&T INTELLECTUAL PROPERTY I, L.P.
To: 24/7 CUSTOMER, INC.
Reel/Frame 037627/0913 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 28, 2015
From: AT&T DELAWARE INTELLECTUAL PROPERTY, INC.
To: AT&T INTELLECTUAL PROPERTY I, L.P.
Reel/Frame 036671/0255 →
CHANGE OF NAME Recorded Sep 28, 2015
From: AT&T BLS INTELLECTUAL PROPERTY, INC.
To: AT&T DELAWARE INTELLECTUAL PROPERTY, INC.
Reel/Frame 036699/0723 →
CHANGE OF NAME Recorded Sep 28, 2015
From: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
To: AT&T INTELLECTUAL PROPERTY, INC.
Reel/Frame 036701/0901 →
CHANGE OF NAME Recorded Sep 28, 2015
From: AT&T INTELLECTUAL PROPERTY, INC.
To: AT&T BLS INTELLECTUAL PROPERTY, INC.
Reel/Frame 036701/0965 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 13, 2010
From: GAO, XIAOFENG; SCOTT, DAVID
To: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
Reel/Frame 024835/0703 →
Continuity (6)
Continuation 12615898 · Nov 10, 2009
Continuation 12189355 · Aug 11, 2008
Continuation 11755399 · May 3, 2007
Continuation 11222063 · Sep 8, 2005
Continuation 10159377 · May 30, 2002
Related Publication 20100303221A1 · Dec 2, 2010