IP Library Granted Patent US 8,271,583
Granted Patent B2
US 8,271,583 · App. 13/040,092 · Granted Sep 18, 2012

Methods and apparatus for inserting content into conversations in on-line and digital environments

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Quick Facts
Patent No.
US 8,271,583
App. No.
13/040,092
Granted
Sep 18, 2012
Kind
B2
Abstract

Content is inserted into conversations hosted on a takeoff site using creatives that provide lures and links to other material that users engaged in the conversation might find helpful and relevant. Such insertions are made in a contextually meaningful fashion through the use of a matching and decision process that determines best candidate creatives and an appropriate time and place for their insertion into the conversation.

Claims (13)

1. A computer-implemented method, comprising:

in connection with and in response to content presented via a network-enabled social media site, determining, by a matching engine of a processor-based server and on the basis of similarities with the content presented via the network-enabled social media site, which one or more of a candidate plurality of creatives that include links to landing sites, to present via the network-enabled social media site;

selecting, by a decision engine of the processor-based server, from the candidate plurality of creatives, a set thereof to present via the network-enabled social media site; and

presenting, via the network-enabled social media site, one or more of the selected set of the plurality of creatives,

wherein the selection of the set of creatives includes consideration of similarities between the content presented via a network-enabled social media site and content on respective landing pages of the landing sites pointed to by the links,

wherein the similarities between content presented via a network-enabled social media site and the content on respective landing pages of the landing sites is determined on the basis of one or more of: speech act labels, entities or other special words, or contributor properties of the content presented via a network-enabled social media site.

2. The method of claim 1 , wherein the landing pages comprise any of: curated content, information regarding people, or conversational content.

3. A server, comprising a processor and a computer-readable storage device communicatively coupled to the processor, the computer-readable storage device storing computer-readable instructions, which when executed by the processor, cause the processor to:

determine, in connection with and in response to content presented via a network-enabled social media site, and on the basis of similarities with the content presented via the network-enabled social media site, which one or more of a candidate plurality of creatives that include links to landing sites, to present via the network-enabled social media site;

select, from the candidate plurality of creatives, a set thereof to present via the network-enabled social media site; and

present, via the network-enabled social media site, one or more of the selected set of the plurality of creatives,

wherein selection of the set of creatives includes consideration of similarities between the content presented via a network-enabled social media site and content on respective landing pages of the landing sites pointed to by the links,

wherein the similarities between content presented via a network-enabled social media site and the content on respective landing pages of the landing sites is determined on the basis of one or more of: speech act labels, entities or other special words, or contributor properties of the content presented via a network-enabled social media site.

Assignments (5)
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001 Recorded Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →
CHANGE OF NAME Recorded Jun 7, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067651/0936 →
SECURITY AGREEMENT Recorded Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 18, 2014
From: SOLARIAT, INC.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 032462/0781 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 19, 2014
From: SMITH, JACKIE KELLON, II; STOLORZ, PAUL ERNEST; DEAN, CHRISTOPHER T; DAVITZ, JEFFREY ERIC
To: SOLARIAT, INC.
Reel/Frame 032242/0450 →