Patent Assignment
Reel/Frame 067651/0936
Change of Name
Recorded: 2024-06-07
Pages: 4
Assignor
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Executed: 2021-03-15
Assignee
GENESYS CLOUD SERVICES, INC.
1302 EL CAMINO REAL, SUITE 300, MENLO PARK, CALIFORNIA, 94025
Covered Properties
(25)
Methods and Apparatus for Inserting Content into Conversations in on-Line and Digital Environments
Multimodal Interactive Voice Response System
Communication of Information During a Call
Answering Machine Detection
Methods and Apparatus for Recognizing and Acting Upon User Intentions Expressed in on-Line Conversations and Similar Environments
Voice Enabled Social Artifacts
Methods and Apparatus for Inserting Content into Conversations in on-Line and Digital Environments
Conversation Assistant
Preloading Contextual Information for Applications Using a Conversation Assistant
Dynamic Adjustment of Recommendations Using a Conversation Assistant
Dynamic Speech Resource Allocation
Multi-Channel Delivery Platform
Dynamic Call Control
Patent:
9,307,080 →
Application:
14/039,524 →
Routing User Communications to Agents
Patent:
9,313,332 →
Application:
14/051,901 →
Routing User Communications to Agents
Patent:
9,148,512 →
Application:
14/051,937 →
Communication of Information During a Call
Patent:
9,083,795 →
Application:
14/058,661 →
Multimodal Interactive Voice Response System
Patent:
9,479,640 →
Application:
14/170,722 →
Application Builder Platform
Dynamic Speech Resource Allocation
Recording User Communications
Recording User Communications
Custom Grammars Builder Platform
Multi-Channel Delivery Platform
System and Method for Handling Call Recording Failures for a Contact Center
Method and System for Enabling Automated and Real-Time Discovery of Skills Available to Agents and Systems in a Multimedia Communications Network
Patent:
45,959 →
Application:
14/575,119 →
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Aug 10, 2011
From: SAYLOR, MICHAEL JERRY; BOUZID, AHMED TEWFIK; DURGANI, PRAKASH BHAGWAN; RENNYSON, DAVID
To: ANGEL.COM
Reel/Frame 026726/0466 →
Assignment of Assignor's Interest
Aug 10, 2011
From: SAYLOR, MICHAEL JERRY; BOUZID, AHMED TEWFIK; DURGANI, PRAKASH BHAGWAN; RENNYSON, DAVID JAMES
To: ANGEL.COM
Reel/Frame 026725/0980 →
Assignment of Assignor's Interest
May 30, 2012
From: BOUZID, AHMED TEWFIK; DURGANI, PRAKASH BHAGWAN; HUANG, LEI; LU, CHARLES QICHI
To: ANGEL.COM
Reel/Frame 028287/0020 →
Assignment of Assignor's Interest
Jun 21, 2012
From: MCGANN, CONOR; DAVITZ, JEFFREY ERIC
To: SOLARIAT, INC.
Reel/Frame 028421/0208 →
Assignment of Assignor's Interest
Aug 29, 2012
From: STOLORZ, PAUL ERNEST; DEAN, CHRISTOPHER T; DAVITZ, JEFFREY ERIC; SMITH, JACKIE KELLON, II
To: SOLARIAT, INC.
Reel/Frame 028871/0856 →
Assignment of Assignor's Interest
Mar 27, 2013
From: BOUZID, AHMED TEWFIK; RENNYSON, DAVID JAMES; SAYLOR, MICHAEL JERRY; DULAM, ASHWINI SWAROOP
To: ANGEL.COM
Reel/Frame 030093/0249 →
Assignment of Assignor's Interest
Mar 27, 2013
From: BOUZID, AHMED TEWFIK; RENNYSON, DAVID JAMES; SAYLOR, MICHAEL JERRY; DULAM, ASHWINI SWAROOP REDDY
To: ANGEL.COM
Reel/Frame 030093/0157 →
Assignment of Assignor's Interest
Mar 27, 2013
From: BOUZID, AHMED TEWFIK; PERERA, PRASANNA SAJEEWA NALEEN; RENNYSON, DAVID JAMES; SAYLOR, MICHAEL JERRY
To: ANGEL.COM
Reel/Frame 030093/0632 →
Security Agreement
Apr 22, 2013
From: UTOPY, INC.; ANGEL.COM INCORPORATED
To: GOLDMAN SACHS USA BANK
Reel/Frame 030273/0226 →
Assignment of Assignor's Interest
Nov 4, 2013
From: BOUZID, AHMED TEWFIK; KUMAR, PRAPHUL; MATEER, MICHAEL T.; RENNYSON, DAVID JAMES
To: ANGEL.COM INCORPORATED
Reel/Frame 031534/0258 →
Security Agreement
Nov 15, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 031644/0814 →
Assignment of Assignor's Interest
Dec 6, 2013
From: BOUZID, AHMED TEWFIK; MATEER, MICHAEL T.; SITYAEV, DMITRY
To: ANGEL.COM
Reel/Frame 031731/0067 →
Assignment of Assignor's Interest
Jan 28, 2014
From: KUMAR, PRAPHUL; WELLMAN, AARON; BOUZID, AHMED TEWFIK
To: ANGEL.COM INCORPORATED
Reel/Frame 032058/0973 →
Assignment of Assignor's Interest
Jan 28, 2014
From: KUMAR, PRAPHUL; WELLMAN, AARON; BOUZID, AHMED TEWFIK
To: ANGEL.COM INCORPORATED
Reel/Frame 032059/0045 →
Assignment of Assignor's Interest
Feb 19, 2014
From: SMITH, JACKIE KELLON, II; STOLORZ, PAUL ERNEST; DEAN, CHRISTOPHER T; DAVITZ, JEFFREY ERIC
To: SOLARIAT, INC.
Reel/Frame 032242/0450 →
Assignment of Assignor's Interest
Feb 27, 2014
From: SAYLOR, MICHAEL JERRY; BOUZID, AHMED TEWFIK; DURGANI, PRAKASH BHAGWAN; RENNYSON, DAVID JAMES
To: ANGEL.COM
Reel/Frame 032316/0110 →
Assignment of Assignor's Interest
Mar 18, 2014
From: SOLARIAT, INC.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 032462/0781 →
Corrective Assignment to Correct the Assignee Previously Recorded on Reel 032316 Frame 0110. Assignor(S) Hereby Confirms the Correction of the Assignee from Angel.Com to Angel.Com Incorporated.
Apr 28, 2014
From: SAYLOR, MICHAEL JERRY; BOUZID, AHMED TEWFIK; DURGANI, PRAKASH BHAGWAN; RENNYSON, DAVID JAMES
To: ANGEL.COM INCORPORATED
Reel/Frame 032776/0486 →
Assignment of Assignor's Interest
May 21, 2014
From: BOUZID, AHMED TEWFIK; MATEER, MICHAEL T.; SITYAEV, DMITRY
To: ANGEL.COM INCORPORATED
Reel/Frame 032942/0445 →
Corrective Assignment to Correct the Assignee Previously Recorded on Reel 028287 Frame 0020. Assignor(S) Hereby Confirms the Correction of the Assignee from Angel.Com to Angel.Com Incorporated.
May 22, 2014
From: BOUZID, AHMED TEWFIK; DURGANI, PRAKASH BHAGWAN; HUANG, LEI; LU, CHARLES QICHI
To: ANGEL.COM INCORPORATED
Reel/Frame 032984/0799 →
Corrective Assignment to Correct the Assignee Previously Recorded on Reel 030093 Frame 0632. Assignor(S) Hereby Confirms the Correction of the Assignee from Angel.Com to Angel.Com Incorporated.
May 22, 2014
From: BOUZID, AHMED TEWFIK; PERERA, PRASANNA SAJEEWA; RENNYSON, DAVID JAMES; SAYLOR, MICHAEL JERRY
To: ANGEL.COM INCORPORATED
Reel/Frame 032998/0058 →
Corrective Assignment to Correct the Assignee Previously Recorded on Reel 026726 Frame 0466. Assignor(S) Hereby Confirms the Correction of the Assignee from Angel.Com to Angel.Com Incorporated.
May 22, 2014
From: SAYLOR, MICHAEL JERRY; BOUZID, AHMED TEWFIK; DURGANI, PRAKASH BHAGWAN; RENNYSON, DAVID JAMES
To: ANGEL.COM INCORPORATED
Reel/Frame 032984/0338 →
Corrective Assignment to Correct the Assignee Previously Recorded on Reel 030093 Frame 0157. Assignor(S) Hereby Confirms the Correction of the Assignee from Angel.Com to Angel.Com Incorporated.
May 22, 2014
From: BOUZID, AHMED TEWFIK; RENNYSON, DAVID JAMES; SAYLOR, MICHAEL JERRY; DULAM, ASHWINI SWAROOP
To: ANGEL.COM INCORPORATED
Reel/Frame 032998/0317 →
Corrective Assignment to Correct the Assignee Previously Recorded on Reel 030093 Frame 0157. Assignor(S) Hereby Confirms the Correction of the Assignee from Angel.Com to Angel.Com Incorporated.
May 22, 2014
From: BOUZID, AHMED TEWFIK; RENNYSON, DAVID JAMES; SAYLOR, MICHAEL JERRY; DULAM, ASHWINI SWAROOP
To: ANGEL.COM INCORPORATED
Reel/Frame 033003/0579 →
Corrective Assignment to Correct the Assignee Previously Recorded at Reel: 031731 Frame: 0067. Assignor(S) Hereby Confirms the Assignment.
May 22, 2014
From: BOUZID, AHMED TEWFIK; MATEER, MICHAEL T.; SITYAEV, DMITRY
To: ANGEL.COM INCORPORATED
Reel/Frame 033002/0198 →