Granted Patent B2

US 9,929,987 · App. 13/539,840 · Granted Mar 27, 2018

Abstract

Claims (89)

1. A method for providing voice-enabled social artifacts in a voice channel system having at least one processor, the method comprising the steps of:

generating a prompt to a web-enabled user device that prompts a user to select a social media site;

receiving from the web-enabled user device a user selection of the social media site;

responsive to receiving the user selection, obtaining information associated with an account of the user on the social media site;

generating a prompt to the web-enabled user device that prompts the user to select a pre-existing message stream interface associated with the social media site, wherein the message stream interface is available for voice enablement;

receiving a user selection of the message stream interface;

generating a message to the social media site for causing the social media site to transition the selected message stream interface for the account of the user on the social media site from being not voice-enabled to being voice-enabled by:

generating a calling number for the user, and

including the calling number in the message to the social media site for display on the selected message stream interface on the social media site for the account of the user;

providing an indication that the selected message stream interface has transitioned to being voice-enabled for prompting users to post a voice message on the selected message stream interface for the account of the user;

establishing a voice call with a voice-enabled user device associated with a caller that is other than the user and that calls the calling number displayed on the social media site for the account of the user;

prompting the caller via the voice-enabled user device associated with the caller to select creation of a caller voice message associated with the account of the user on the social media site; and

responsive to receiving the caller voice message from the voice-enabled user device associated with the caller, generating a message to the social media site for causing the social media site to display an indication for the caller voice message on the selected message stream interface on the social media site for the account of the user.

2. The method of claim 1 , where the method includes:

generating a prompt to the web-enabled user device that prompts the user to create at least one voice feature associated with the message stream interface;

receiving the voice feature from the web-enabled user device and storing the voice feature on the voice channel system; and

sending the voice feature to the social media site for display on the selected message stream interface on the social media site.

3. The method of claim 1 , where the method includes:

receiving a message from the social media site that includes a voice message created using the selected message stream interface on the social media site for the account of the user on the social media site; and

storing the voice message on the voice channel system.

4. The method of claim 3 , where the method includes:

receiving from the web-enabled user device a user request for messages associated with the account of the user on the social media site; and

responsive to the user request for messages, sending the voice message to the web-enabled user device.

5. The method of claim 3 , where the method includes:

establishing a voice call with a voice-enabled user device associated with the user;

prompting the user via the voice call to select playback of messages associated with the account of the user on the social media site; and

responsive to the user selection for playback of messages, sending the voice message to the voice-enabled user device.

6. The method of claim 1 , where the method includes:

receiving a message from the social media site that indicates selection of the caller voice message on the selected message stream interface on the social media site for the account of the user; and

responsive to receiving the message that indicates the selection of the caller voice message, generating a message to the social media site that includes the caller voice message for playback using the selected message stream interface on the social media site for the account of the user.

7. A voice channel system comprising:

a processor; and

a memory coupled to the processor, the memory storing instructions that, when executed by the processor, cause the processor to:

generate a prompt to a web-enabled user device that prompts a user to select a social media site;

receive from the web-enabled user device a user selection of the social media site;

responsive to receiving the user selection, obtain information associated with an account of the user on the social media site;

generate a prompt to the web-enabled user device that prompts the user to select a pre-existing message stream interface associated with the social media site, wherein the message stream interface is available for voice enablement;

receive a user selection of the message stream interface;

generate a message to the social media site for causing the social media site to transition the selected message stream interface for the account of the user on the social media site from being not voice-enabled to being voice-enabled by:

generating a calling number for the user, and

including the calling number in the message to the social media site for display on the selected message stream interface on the social media site for the account of the user;

provide an indication that the selected message stream interface has transitioned to being voice-enabled for prompting users to post a voice message on the selected message stream interface for the account of the user;

establish a voice call with a voice-enabled user device associated with a caller that is other than the user and that calls the calling number displayed on the social media site for the account of the user;

prompt the caller via the voice-enabled user device associated with the caller to select creation of a caller voice message associated with the account of the user on the social media site; and

responsive to receiving the caller voice message from the voice-enabled user device associated with the caller, generate a message to the social media site for causing the social media site to display an indication for the caller voice message on the selected message stream interface on the social media site for the account of the user.

8. The voice channel system of claim 7 , where the memory includes instructions that, when executed, cause the processor to:

generate a prompt to the web-enabled user device that prompts the user to create at least one voice feature associated with the message stream interface;

receive the voice feature from the web-enabled user device and storing the voice feature on the voice channel system; and

send the voice feature to the social media site for display on the selected message stream interface on the social media site.

9. The voice channel system of claim 7 , where the memory includes instructions that, when executed, cause the processor to:

receive a message from the social media site that includes a voice message created using the selected message stream interface on the social media site for the account of the user on the social media site; and

store the voice message on the voice channel system.

10. The voice channel system of claim 9 , where the memory includes instructions that, when executed, cause the processor to:

receive from the web-enabled user device a user request for messages associated with the account of the user on the social media site; and

responsive to the user request for messages, send the voice message to the web-enabled user device.

11. The voice channel system of claim 9 , where the memory includes instructions that, when executed, cause the processor to:

establish a voice call with a voice-enabled user device associated with the user;

prompt the user via the voice call to select playback of messages associated with the account of the user on the social media site; and

responsive to the user selection for playback of messages, send the voice message to the voice-enabled user device.

12. The voice channel system of claim 7 , where the memory includes instructions that, when executed, cause the processor to:

receive a message from the social media site that indicates selection of the caller voice message on the selected message stream interface on the social media site for the account of the user; and

responsive to receiving the message that indicates the selection of the caller voice message, generate a message to the social media site that includes the caller voice message for playback using the selected message stream interface on the social media site for the account of the user.

13. A computer-program product including instructions that are embodied in a non-transitory computer-readable medium for execution by a processor and configured to cause the processor to perform operations in a voice channel system comprising:

generating a prompt to a web-enabled user device that prompts a user to select a social media site;

receiving from the web-enabled user device a user selection of the social media site;

responsive to receiving the user selection, obtaining information associated with an account of the user on the social media site;

generating a prompt to the web-enabled user device that prompts the user to select a pre-existing message stream interface associated with the social media site, wherein the message stream interface is available for voice enablement;

receiving a user selection of the message stream interface;

generating a message to the social media site for causing the social media site to transition the selected message stream interface for the account of the user on the social media site from being not voice-enabled to being voice-enabled by:

generating a calling number for the user, and

including the calling number in the message to the social media site for display on the selected message stream interface on the social media site for the account of the user;

providing an indication that the selected message stream interface has transitioned to being voice-enabled for prompting users to post a voice message on the selected message stream interface for the account of the user;

establishing a voice call with a voice-enabled user device associated with a caller that is other than the user and that calls the calling number displayed on the social media site for the account of the user;

prompting the caller via the voice-enabled user device associated with the caller to select creation of a caller voice message associated with the account of the user on the social media site; and

responsive to receiving the caller voice message from the voice-enabled user device associated with the caller, generating a message to the social media site for causing the social media site to display an indication for the caller voice message on the selected message stream interface on the social media site for the account of the user.

14. The computer-program product of claim 13 , the computer-program product further including instructions for:

generating a prompt to the web-enabled user device that prompts the user to create at least one voice feature associated with the message stream interface;

receiving the voice feature from the web-enabled user device and storing the voice feature on the voice channel system; and

sending the voice feature to the social media site for display on the selected message stream interface on the social media site.

15. The computer-program product of claim 13 , the computer-program product further including instructions for:

receiving a message from the social media site that includes a voice message created using the selected message stream interface on the social media site for the account of the user on the social media site; and

storing the voice message on the voice channel system.

16. The computer-program product of claim 15 , the computer-program product further including instructions for:

receiving from the web-enabled user device a user request for messages associated with the account of the user on the social media site; and

responsive to the user request for messages, sending the voice message to the web-enabled user device.

17. The computer-program product of claim 15 , the computer-program product further including instructions for:

establishing a voice call with a voice-enabled user device associated with the user;

prompting the user via the voice call to select playback of messages associated with the account of the user on the social media site; and

responsive to the user selection for playback of messages, sending the voice message to the voice-enabled user device.

Assignments (14)