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App. No. 14/184,728 · Confirmation No. 5201

SYSTEM AND METHOD FOR CONTACT CENTER AGENT GUIDANCE WITH FEEDBACK

Applicant: NICE-SYSTEMS LTD.
Abandoned -- After Examiner's Answer or Board of Appeals Decision View Publication ↗
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2020-10-15 ABN Abandonment 2 View
2020-08-03 APDA Patent Board Decision - Examiner Affirmed 24 View
2020-07-17 APHT Patent Trial and Appeal Board (PTAB) Oral Hearing Transcript 15 View
2020-06-22 APTH.G Decision Granting Telephonic Hearing 2 View
2020-06-12 APCH Confirmation of Hearing by Appellant 2 View
2020-06-12 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-06-05 APNH.VA Notification of Appeal Hearing - Virginia 5 View
2019-04-23 AP_DK_M Appeal Docketing Notice 2 View
2019-04-17 WFEE Fee Worksheet (SB06) 2 View
2019-04-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-04-17 APOH Request for Oral Hearing 1 View
2019-04-17 APRB Reply Brief Filed 10 View
2019-04-17 WFEE Fee Worksheet (SB06) 2 View
2019-04-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-02-19 APEA Examiner's Answer to Appeal Brief 18 View
2018-10-11 AF/D.132 Affidavit-traversing rejections or objections rule 132 5 View
2018-10-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-10-11 AP.B Appeal Brief Filed 30 View
2018-09-17 CTNF Non-Final Rejection 44 View
2018-09-17 892 List of references cited by examiner 1 View
2018-09-17 SRFW Search information including classification, databases and other search related notes 1 View
2018-09-17 FWCLM Index of Claims 1 View
2018-09-17 SRNT Examiner's search strategy and results 2 View
2018-09-17 SRNT Examiner's search strategy and results 12 View
2018-05-23 N/AP Notice of Appeal Filed 1 View
2018-05-23 WFEE Fee Worksheet (SB06) 2 View
2018-05-23 N417 Electronic Filing System Acknowledgment Receipt 3 View
2018-05-23 AF/D.132 Affidavit-traversing rejections or objections rule 132 5 View
2018-05-23 REF.OTHER Other reference-Patent/Application/Search Documents 2 View
2018-05-23 AP.B Appeal Brief Filed 27 View
2018-04-05 CTNF Non-Final Rejection 45 View
2018-04-05 SRNT Examiner's search strategy and results 10 View
2018-04-05 SRFW Search information including classification, databases and other search related notes 1 View
2018-04-05 FWCLM Index of Claims 1 View
2018-02-20 RCEX Request for Continued Examination (RCE) 1 View
2018-02-20 WFEE Fee Worksheet (SB06) 2 View
2018-02-20 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-02-20 WFEE Fee Worksheet (SB06) 1 View
2018-02-09 CTAV Advisory Action (PTOL-303) 3 View
2018-02-09 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2018-02-09 A.NE.AFCP.D After Final Consideration Program Decision 1 View
2018-01-25 A.NE.AFCP After Final Consideration Program Request 1 View
2018-01-25 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2018-01-25 CLM Claims 6 View
2018-01-25 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2018-01-25 AF/D.132 Affidavit-traversing rejections or objections rule 132 5 View
2018-01-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-01-25 WFEE Fee Worksheet (SB06) 1 View
2017-12-18 CTFR Final Rejection 47 View
2017-12-18 SRFW Search information including classification, databases and other search related notes 1 View
2017-12-18 FWCLM Index of Claims 1 View
2017-12-18 SRNT Examiner's search strategy and results 9 View
2017-12-18 SRNT Examiner's search strategy and results 2 View
2017-09-12 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2017-09-12 CLM Claims 6 View
2017-09-12 REM Applicant Arguments/Remarks Made in an Amendment 15 View
2017-09-12 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-09-12 WFEE Fee Worksheet (SB06) 1 View
2017-06-23 CTNF Non-Final Rejection 43 View
2017-06-23 892 List of references cited by examiner 1 View
2017-06-23 SRNT Examiner's search strategy and results 2 View
2017-06-23 SRNT Examiner's search strategy and results 8 View
2017-06-23 SRFW Search information including classification, databases and other search related notes 1 View
2017-06-23 FWCLM Index of Claims 1 View
2017-04-17 RCEX Request for Continued Examination (RCE) 1 View
2017-04-17 XT/ Extension of Time 1 View
2017-04-17 WFEE Fee Worksheet (SB06) 2 View
2017-04-17 N417 Electronic Filing System Acknowledgment Receipt 3 View
2017-04-17 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2017-04-17 CLM Claims 5 View
2017-04-17 REM Applicant Arguments/Remarks Made in an Amendment 10 View
2017-04-17 WFEE Fee Worksheet (SB06) 1 View
2016-12-16 CTFR Final Rejection 41 View
2016-12-16 892 List of references cited by examiner 1 View
2016-12-16 SRFW Search information including classification, databases and other search related notes 1 View
2016-12-16 SRNT Examiner's search strategy and results 6 View
2016-12-16 FWCLM Index of Claims 1 View
2016-09-06 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2016-09-06 CLM Claims 5 View
2016-09-06 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2016-09-06 N417 Electronic Filing System Acknowledgment Receipt 2 View
2016-09-06 WFEE Fee Worksheet (SB06) 1 View
2016-06-06 CTNF Non-Final Rejection 33 View
2016-06-06 892 List of references cited by examiner 1 View
2016-06-06 1449 List of References cited by applicant and considered by examiner 1 View
2016-06-06 SRNT Examiner's search strategy and results 5 View
2016-06-06 FWCLM Index of Claims 1 View
2016-06-06 SRFW Search information including classification, databases and other search related notes 1 View
2016-06-06 BIB Bibliographic Data Sheet 1 View
2016-06-06 1449 List of References cited by applicant and considered by examiner 1 View
2016-05-03 SRNT Examiner's search strategy and results 1 View
2016-02-25 SRNT Examiner's search strategy and results 1 View
2015-08-20 NTC.PUB Notice of Publication 1 View
2014-10-06 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2014-10-06 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-10-06 TRAN.LET Transmittal Letter 3 View
2014-06-20 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2014-06-17 TRAN.LET Transmittal Letter 1 View
2014-06-17 OATH Oath or Declaration filed 5 View
2014-06-17 PA.. Power of Attorney 1 View
2014-06-17 R3.73 Assignee showing of ownership per 37 CFR 3.73 5 View
2014-06-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-03-10 WFEE Fee Worksheet (SB06) 1 View
2014-03-10 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2014-03-10 APP.FILE.REC Filing Receipt 3 View
2014-02-20 TRNA Transmittal of New Application 1 View
2014-02-20 ADS Application Data Sheet 6 View
2014-02-20 SPEC Specification 22 View
2014-02-20 CLM Claims 4 View
2014-02-20 ABST Abstract 1 View
2014-02-20 DRW.NONBW Drawings-other than black and white line drawings 4 View
2014-02-20 TRAN.LET Transmittal Letter 3 View
2014-02-20 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2014-02-20 WFEE Fee Worksheet (SB06) 2 View
2014-02-20 N417 Electronic Filing System Acknowledgment Receipt 3 View
2014-02-20 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
0001-01-03 DRW.SUPP Drawings-black and white line and/or other drawings — View
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Quick Facts
App. No.
14/184,728
Filed
2014-02-20
Pub. No.
US20150235159A1
Examiner
ULLAH, ARIF
Art Unit
3683